SPHR PrüfungGuide, HRCI SPHR Zertifikat - The Professional in Human Resources (SPHR)

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HRCI SPHR Exam Syllabus Topics:

SectionWeightObjectives
Talent Management23%- Career Development
  • 1. Design policies for return of employees
  • 2. Assess talent and develop career paths
  • 3. Develop employee career and growth opportunities
- Employee Development
  • 1. Develop training programs and initiatives
  • 2. Identify and implement leadership development strategies
  • 3. Design and evaluate learning and development strategies
- Performance Management
  • 1. Align team and individual performance goals to organizational measures
  • 2. Evaluate strategies for employee satisfaction and retention
  • 3. Design and evaluate strategies for performance management
HR Information Management, Safety, and Security10%- HR Information Management
  • 1. Analyze workforce metrics (turnover, cost per hire, retention rates)
  • 2. Manage HR information systems and data privacy
  • 3. Design and evaluate HR data indicators to inform strategic actions
- Workplace Safety and Security
  • 1. Manage compliance with OSHA, HIPAA, emergency response plans
  • 2. Evaluate employee safety and security strategies
  • 3. Address building access and data security/privacy
Leadership and Strategy33%- Developing HR Strategy
  • 1. Design and manage effective change strategies
  • 2. Contribute to organizational strategy and planning
  • 3. Develop and manage workplace practices aligned with vision, values, and ethics
  • 4. Evaluate organizational design and structure
- Leading the HR Function
  • 1. Monitor organizational risk
  • 2. Evaluate credibility and relevance of external information
  • 3. Develop HR strategic plans
  • 4. Influence people management practices
Total Rewards17%- Compensation
  • 1. Develop base pay and incentive programs
  • 2. Design and evaluate compensation strategies
  • 3. Evaluate market competitiveness and equity
- Benefits
  • 1. Evaluate effectiveness of total rewards programs
  • 2. Design and evaluate benefits programs
  • 3. Develop health, retirement, and wellness programs
Workforce Planning and Talent Acquisition17%- Workforce Planning
  • 1. Develop workforce planning strategies
  • 2. Forecast talent supply and demand
  • 3. Analyze organizational needs and workforce gaps
- Talent Acquisition
  • 1. Design and evaluate recruiting strategies
  • 2. Evaluate effectiveness of talent acquisition programs
  • 3. Develop selection and hiring processes

>> SPHR Prüfungsaufgaben <<

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HRCI The Professional in Human Resources (SPHR) SPHR Prüfungsfragen mit Lösungen (Q116-Q121):

116. Frage
Human resources is often seen as a three-dimensional component of an organization. Which dimension of human resources focuses on long-term, future-focused approach to the methods to achieve human resource and organizational goals?

Antwort: D

Begründung:
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 9780-470-43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategy


117. Frage
Part of organizational development is a commitment to quality. What quality control tool shows categories of failures from largest to smallest in a bar chart?

Antwort: C

Begründung:
Section: Volume B
Explanation/Reference:
Answer option C is correct.
A Pareto chart is a special histogram in that it shows categories of failures from the largest failure to the smallest failure. The idea is that the project team or organizational development team will attack the largest problems first.
Pareto chart
A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order.
The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right.
The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph
M. Juran and Kaoru Ishikawa.
A Pareto chart is a histogram where items (such as number of defects) are ordered by frequency of occurrence, as shown in the below example:

Example of a Pareto chart
It is a type of chart that consists both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is shown by the line.
Answer option A is incorrect. A histogram is simply a bar chart and isn't ordered from largest to smallest.
Answer option D is incorrect. A fishbone diagram is also known as an Ishikawa diagram or a cause and effect chart.
Ishikawa diagram
The Ishikawa diagram (or fishbone diagram or also cause-and-effect diagram) is a diagram that shows the causes of a certain event. A common use of the Ishikawa diagram is to identify potential factors causing an overall effect. It helps identify causal factors and root causes.

It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton. It is considered as a basic tool of quality management.
Answer option B is incorrect. A control chart shows trend analysis by tracking the results of measurements over time.
What are control charts?
Control charts are graphical representations of different processes. These charts contain the maximum and minimum values allowed. Control charts are used to determine whether or not a process is stable or has predictable performance. A process is considered out of control when a data point exceeds a control limit or if seven consecutive points are above or below the mean.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter
5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN:
978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development


118. Frage
You are the SPHR for your organization. There has been some issues in your company about how much authority functional managers are allowed to have over personnel decisions. Your structure currently has all decision-making authority in higher levels of the organization. Which of the following terms best describes your organizational structure?

Antwort: D

Begründung:
Section: Volume D
Explanation/Reference:
Answer option A is correct.
An organization that retains all decision-making power at higher levels only is a centralized organization.
Answer option B is incorrect. A projectized structure describes a company that uses management by projects.
This structure gives authority to project managers and all actions, jobs, and opportunities are treated as projects.
Answer option C is incorrect. A strong matrix structure describes a structure where resources are used from across the company and functional managers have decision making authority over the resources.
Answer option D is incorrect. A functional structure describes an entity where each manager is in charge of decisions, resources, and projects in their department. Each department is isolated from other entities within the company.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategic Management


119. Frage
The Economic Growth and Tax Relief Reconciliation Act of 2001 allows for catch-up contributions for employees age ________ and older.

Antwort: B

Begründung:
Section: Volume F
Explanation/Reference:
Answer option B is correct.
EGTRRA made a number of changes to existing contribution limits, including the allowance for older workers to catch up on their retirement savings.
Chapter: Compensation and Benefits
Objective: Review Questions


120. Frage
You are a HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic designer to use a software program and to create a simple brochure. This is an example of what type of validity?

Antwort: B

Begründung:
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Staffing Programs


121. Frage
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