Slack-Con-201 Dumps Questions, Slack-Con-201 Latest Study Plan

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Workflows and Integrations12%- Integrations and apps
  • 1. Third-party integrations
  • 2. App management and distribution
- Workflow Builder
  • 1. Automate routine processes
  • 2. Custom workflow templates
Topic 2: Security18%- Slack security and compliance
  • 1. Data Loss Prevention (DLP)
  • 2. Enterprise Key Management (EKM)
  • 3. Retention policies and export
- Authentication and access
  • 1. Domain verification and auto-provisioning
  • 2. Single Sign-On (SSO) configuration
Topic 3: Channel Strategy25%- Channel architecture design
  • 1. Public vs. private channel strategy
  • 2. Channel naming conventions and organization
  • 3. Channel segments and cross-org channels
- User Groups and permissions
  • 1. Default channels and channel management policies
  • 2. User Group creation and management
Topic 4: Migration and Change Management5%- Adoption and enablement
  • 1. Training and change management plans
  • 2. Best practices for Slack adoption
- Migration planning
  • 1. Transition from other platforms
  • 2. Data migration strategies
Topic 5: Discovery20%- Gather requirements
  • 1. Understand business goals and collaboration needs
  • 2. Identify current workflows and pain points
- Stakeholder analysis
  • 1. Conduct discovery workshops
  • 2. Identify key stakeholders and decision-makers
Topic 6: Governance and Administration20%- Governance framework
  • 1. Data governance and compliance
  • 2. Channel management policies
  • 3. Acceptable use policies
- Workspace administration
  • 1. Roles and permissions
  • 2. Guest access management
  • 3. Workspace settings and policies

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Salesforce Certified Slack Consultant Sample Questions (Q35-Q40):

NEW QUESTION # 35
What is a "Slack App"?

Answer: C

Explanation:
A Slack App integrates Slack with external services, such as Salesforce, allowing seamless communication and data exchange between the two platforms.


NEW QUESTION # 36
How can a Slack user view Salesforce records in Slack?

Answer: D

Explanation:
The Salesforce app in Slack enables users to query Salesforce records directly from within Slack, allowing teams to view and interact with Salesforce data without leaving the Slack environment.


NEW QUESTION # 37
You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner. The client's Enterprise Grid houses four workspaces: Social, External, Marketing and Finance.
Unless modified from the default in the client's Enterprise Grid, which workspaces can channel members request to work with individuals from the external partner?

Answer: B

Explanation:
The correct answer is B. Unless the Enterprise Grid's Slack Connect settings have been restricted, users are not limited to only an "External" workspace for external collaboration. Slack Connect is an Enterprise Grid capability that can be governed centrally, and by default the collaboration capability can apply across the workspaces in the grid. The client may later decide to restrict external collaboration to selected workspaces, such as an External workspace, but that would be a deliberate policy decision, not the default assumption. Option A is tempting because the workspace is named
"External," but workspace naming alone does not automatically restrict Slack Connect requests to that workspace. Option C and Option D are arbitrary and have no relationship to Slack Connect policy behavior. The consultant should clarify that workspace architecture and policy settings work together:
the grid can include an External workspace for strategic organization, but administrators still need to configure policies if they want external collaboration limited to that workspace only.


NEW QUESTION # 38
You're working with a commercial retail client and you've almost finalized the grid design recommending four total workspaces: Sales, Marketing, Finance and a fourth Social workspace to connect all employees.
Towards the end of the session, the client voices the concern that Sales and Marketing teams will have a hard time collaborating on joint initiatives with this structure.
Which grid design recommendation can best help address their concern while maintaining the final grid design?

Answer: A

Explanation:
The correct answer is A . Multi-workspace channels are specifically designed to support collaboration across workspaces without changing the overall grid design. The client has already agreed to four workspaces: Sales, Marketing, Finance, and Social. The concern is cross-functional work between Sales and Marketing, not the entire architecture. A multi-workspace channel allows the relevant Sales and Marketing users to collaborate on joint initiatives while still keeping the Sales and Marketing workspaces distinct. Option B is poor design because the Social workspace should not become a dumping ground for business operations; that would create noise and weaken the social workspace's purpose. Option C violates the requirement to maintain the final grid design because it adds a fifth workspace. Option D is weak because DMs hide project context, reduce transparency, and do not scale for cross-functional initiatives. Multi-workspace channels solve the exact problem: shared project collaboration across workspace boundaries while preserving the agreed workspace model.


NEW QUESTION # 39
When presenting Slack to a potential client who is currently using a mix of email, messaging apps, and file-sharing services, which feature of Slack would you emphasize as a key benefit?

Answer: D

Explanation:
For a client currently using a mix of different tools for communication and file sharing, the most significant benefit of Slack is its ability to integrate these services into one platform. This centralization simplifies workflows, improves team collaboration, and reduces the need to switch between multiple tools.


NEW QUESTION # 40
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