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質問 # 28
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
"It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance." The auditor seeks evidence of the awareness of subcontractor personnel of the environmental policy set by management.
From the following options, select two issues that all subcontractor personnel should be aware of relating to the organisation's environmental policy.
正解：C、F
解説：
The correct answers are A and D .
This question relates mainly to ISO 14001:2015 Clause 7.3 - Awareness and Clause 5.2 - Environmental policy .
Persons doing work under the organisation's control, including subcontractor personnel where relevant, need to be aware of the organisation's environmental policy. In this scenario, the environmental policy specifically includes two clear commitments:
A). Complying with legal requirements - Correct
The policy states that the organisation will "comply with relevant legislation." Therefore, subcontractor personnel must be aware that their work must comply with applicable legal and environmental requirements.
This is especially important because installation work may involve paint, waste, emissions, spill risks, drainage controls, and site environmental rules.
D). Commitment to environmental protection - Correct
The policy states that the organisation will "protect the environment by acting with responsibility at all times." Therefore, subcontractor personnel should understand their responsibility to protect the environment while carrying out installation activities.
The other options are not the best answers:
B). Continual improvement of the EMS - Incorrect in this context
Continual improvement is an ISO 14001 policy requirement generally, but the policy text given in the question focuses on protecting the environment, complying with legislation, and setting objectives to enhance environmental performance. It is not one of the two clearest issues directly stated in the provided policy wording.
C). Addressing customer complaints - Incorrect
Customer complaints may be relevant to performance evaluation or corrective action, but they are not a stated commitment in the environmental policy.
E). Communicating with trade unions - Incorrect
This is not an environmental policy awareness requirement in the scenario.
F). Conducting environmental risk assessments - Incorrect
Risk assessment may be part of EMS planning, but the question asks what subcontractor personnel should be aware of in relation to the environmental policy, not what technical EMS activities they must conduct.
Therefore, the two correct issues are A. Complying with legal requirements and D. Commitment to environmental protection .
質問 # 29
Showitoff is an organisation specialising in the design and production of wall decorating materials for the domestic market. During an ISO 14001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. They are lying on an oily floor. When asked about it, the EMS Manager states that he presumes that the materials come from maintenance work.
The auditor interviews the Maintenance Manager in his department. He notes that shelves containing various spares are well labelled and neatly stacked. He asked about the "dump" outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the "dump" might be classed under regulations as a landfill site, which requires an operating licence. The Maintenance Manager is not aware of such a licence.
The auditor decides to review the process for evaluation of compliance with environmental regulations in more depth.
Select three options that provide a meaningful audit trail for this process.
正解：A、D、E
質問 # 30
An organisation (ABC) plans to carry out a second-party audit of the environmental management system of a supplier (XYZ). Both, ABC and XYZ, have a certified Environmental Management System (EMS) to ISO
14001 by the same certification body.
Which one of these statements is correct?
正解：C
解説：
According to ISO 19011:2018 Clause 3.5 (Second-party audit):
Second-party audits are conducted directly by customers on their suppliers for contractual or commercial purposes.
There is no obligation to inform or involve the certification body in such audits unless contractually required.
Certification body audit reports are confidential to the certified organization and the certification body.
Reference: ISO 19011:2018 Clause 3.5; ISO 14001 Lead Auditor Course Guide.
質問 # 31
Which two of the following statements apply to a Stage 2 certification audit plan?
正解：B、F
解説：
The correct answers are C and D .
C). The audit team leader is responsible for creating the audit plan - Correct For a Stage 2 certification audit, the audit team leader prepares or is responsible for ensuring the audit plan is developed. The plan identifies how the audit will be conducted, including areas, processes, timings, responsibilities, locations, and audit activities.
D). The audit plan is shared with the auditee in advance of the audit - Correct The audit plan must be communicated to the auditee before the audit so that arrangements can be confirmed.
This allows the auditee to ensure relevant personnel, processes, records, and site areas are available.
The other options are incorrect:
A). Previous audit findings are detailed in the audit plan - Incorrect
Previous findings may be considered when planning the audit, especially for surveillance or recertification audits, but they are not normally "detailed" in the audit plan.
B). The questions to be asked during the audit are detailed in the audit plan - Incorrect Audit plans do not list every audit question. They define the structure and arrangements of the audit, not the exact interview questions.
E). A significant portion of the audit must be allocated to evaluating legal compliance processes - Incorrect Legal compliance is important in ISO 14001 and must be evaluated, but the audit plan is not required to allocate a "significant portion" specifically to legal compliance. Audit time is allocated according to scope, risks, processes, environmental aspects, compliance obligations, and audit objectives.
F). All site processes to be audited must be addressed in the audit programme - Incorrect for this question This statement refers to the audit programme , not specifically the Stage 2 audit plan . The audit programme covers the broader cycle of audits, while the audit plan covers one specific audit.
Therefore, the two statements that apply to a Stage 2 certification audit plan are C and D .
質問 # 32
Which two of the following documents are not required for documentation review by an auditor conducting a Stage 1 certification audit to ISO 14001?
正解：C、E
解説：
According to ISO/IEC 17021-1:2015 Clause 9.3.2.1 and ISO 14001:2015:
Stage 1 focuses on evaluating management system documentation (e.g., environmental aspects, objectives, emergency preparedness, audit schedule).
Financial statements (C) are not relevant to EMS certification.
Management review records (D) may not yet be available at Stage 1 if the EMS is not fully implemented.
Reference: ISO/IEC 17021-1:2015 Clause 9.3.2.1; ISO 14001:2015 Clauses 6.1.2, 6.2.1, 8.2.
質問 # 33
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