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Salesforce AP-211 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Health Cloud Accredited Professional Exam
Exam Number:AP-211
Exam Price:USD 200 + applicable taxes
Certificate Validity Period:2 years
Available Languages:English
Related Certifications:Salesforce Accredited Professional
Real Exam Qty:60-65
Passing Score:62%
Exam Format:Multiple-choice, Multiple-select
Exam Duration:105 minutes
Recommended Training:Administer Health Cloud Solutions (IND320)
Health Cloud Implementation Readiness
Exam Registration:Pearson VUE
Kryterion Webassessor
Sample Questions:Salesforce AP-211 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No prerequisites required
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211

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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 2
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.
Topic 3
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 4
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.

Salesforce Accredited Agentforce Health Professional Sample Questions (Q113-Q118):

NEW QUESTION # 113
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally.
Which step should the administrator take when implementing this change request?

Answer: C


NEW QUESTION # 114
A clinic is looking to manage its associated physicians within Health Cloud. Which two objects support Salesforce ' s recommended approach to model the doctors in the clinic ' s Health Cloud org?

Answer: B,C

Explanation:
The recommended modern provider model uses a Person Account to represent the physician as an individual and a Healthcare Provider record to represent the professional provider role. Additional objects, such as Healthcare Practitioner Facility and Healthcare Provider Specialty, then model affiliations and specialties without overloading the person record. Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Person Account


NEW QUESTION # 115
How should a consultant at a large provider system model a patient in Health Cloud?

Answer: D

Explanation:
Step-by-Step Explanatio n:
Person Account as Patient Model:
Salesforce Health Cloud is designed to leverage the Person Account model to represent patients, especially for large provider systems.
Exact Extract:
"Health Cloud uses person accounts to represent patients as individuals with whom you do business. Person accounts combine the functionality of accounts and contacts into a single record." Reference:
Why Not Other Options?
Account: Used for organizations, not individuals (patients).
Contact: Contacts are linked to Accounts; on their own, they don't support the full Health Cloud data model.
Contact-Contact: Not a recommended or documented model for patients in Health Cloud.
Conclusion:
To model a patient in Health Cloud, the Person Account model is the officially recommended approach.


NEW QUESTION # 116
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13. Which three considerations should the company take into account to ensure compliance with the Children ' s Online Privacy Protection Act (COPPA)?

Answer: B,C,D

Explanation:
COPPA core compliance requirements stipulate: (1) clearly disclosing privacy policies regarding child data collection, (2) obtaining verifiable parental consent prior to collection, and (3) maintaining strict data security measures. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle.
The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Implementing appropriate security measures to safeguard children ' s personal information # (Correct Answer); Disclosing the organization ' s privacy policy to parents and obtaining their consent; Obtaining verified parental consent before collecting and storing any personal information of children) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Security


NEW QUESTION # 117
During a sprint demo, a customer wants to update fields in the UI on the Patient Medication Manager component. Which two objects is a consultant able to add and/or remove fields from?

Answer: A,C

Explanation:
Patient Medication Manager displays and manages data driven primarily by the Medication Request (prescriptions) and Medication Dispense (dispensing events) standard clinical objects. Medication Management consolidates medication requests, statements, dispensing information, reconciliation, review, and interaction-oriented workflows so clinicians can evaluate a patient ' s regimen longitudinally. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Medication Dispense; Medication Request) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Medication


NEW QUESTION # 118
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