2026 300-820: Updated Reliable Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Practice Materials

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Cisco 300-820 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Collaboration Cloud Technologies	15%	- Cloud architecture and services 1. Hybrid service concepts 2. Webex cloud architecture 3. Identity and authentication 4. Cloud connectivity models
Topic 2: Suite and Devices Management and Administration	30%	- Administration and troubleshooting 1. Monitor collaboration services 2. Manage collaboration devices 3. Troubleshoot hybrid deployments 4. Manage Control Hub services
Topic 3: Suite and Devices Configuration	25%	- Configuration tasks 1. Configure registration-based local gateways 2. Configure directory synchronization 3. Configure Single Sign-On (SSO) 4. Configure site survivability 5. Configure Control Hub calling features such as Hot Desking and Auto Attendant 6. Configure Hybrid Calendar Service using cloud mail services 7. Configure certificate-based local gateways
Topic 4: Cloud Management	10%	- Cloud administration 1. Manage users and organizations 2. Troubleshoot cloud user management
Topic 5: Security	10%	- Security implementation 1. Secure collaboration communications 2. Authentication and authorization 3. Certificates and trust
Topic 6: APIs and Programmability	10%	- Automation and integration 1. Programmability concepts 2. Automation use cases 3. Cisco Webex APIs 4. REST API fundamentals

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q187-Q192):

NEW QUESTION # 187
What should an engineer use to create users for a Cisco Jabber Cloud Deployment?

A. Cisco Webex Administration Tool
B. Cisco Unified IM and Presence Server
C. Cisco UCM
D. Cisco Webex Directory Connector

Answer: A

Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_6/cjab_b_cloud-and-hybrid- deployments-cisco-jabber-12-6/cjab_b_cloud-and-hybrid- deployments-cisco-jabber-12-
6_chapter_0101.html

NEW QUESTION # 188
Cisco media traversal technology has enabled a secure environment where internal video endpoints call and receive calls from external video endpoints. How does the Expressway-C and Expressway-E communicate?

A. Expressway-E establishes an outgoing request to Expressway-C, enabling the Expressway-C in the DMZ to notify the internal Expressway-E of an incoming call from an external endpoint.
B. Internal endpoints are registered to Expressway-E in the DMZ. Expressway-C, which is also in the DMZ, will receive and make calls on behalf of Expressway-E because they are in the same network.
C. Expressway-C establishes an outgoing request to Expressway-E, enabling the Expressway-E in the DMZ to notify the internal Expressway-C of an incoming call from an external endpoint.
D. Internal endpoints are registered to Expressway-C in the DMZ. Expressway-E, which is also in the DMZ, will receive and make calls on behalf of Expressway-C because they are in the same network.

Answer: C

NEW QUESTION # 189
Where is encryption enabled in a Cisco collaboration environment for dedicated hardware-based video endpoint calls?

A. Set enforce encryption on every single endpoint.
B. Set enforce encryption in regions in Cisco UCM.
C. Ensure that Cisco UCM is set to restricted mode.
D. Set enforce encryption in Cisco Expressway-C under Dial Plan Configuration.

Answer: B

Explanation:
In Cisco UCM, encryption for media between video endpoints is enforced by configuring regions.
Setting "Enforce Encryption" in the region settings ensures that devices in those regions establish only secure (encrypted) calls with each other. This is the correct centralized method for enabling encryption in a hardware-based video endpoint environment.

NEW QUESTION # 190
What should an engineer use to create users for a Cisco Jabber Cloud Deployment?

A. Cisco Webex Administration Tool
B. Cisco Unified IM and Presence Server
C. Cisco UCM
D. Cisco Webex Directory Connector

Answer: A

Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_6/cjab_b_cloud-and-hybrid-deploymentscisco-jabber-12-6/cjab_b_cloud-and-hybrid-deployments-cisco-jabber-12-6_chapter_0101.html

NEW QUESTION # 191
Which statement about the Cisco Webex hybrid service is true?

A. Expressway Connector is required for an on-premises Exchange server.
B. Hybrid Message service works only with Jabber cloud deployment.
C. Directory Connector must be deployed for OBTP to work with on-premises video devices.
D. Directory Connector is required for Azure AD.

Answer: A

NEW QUESTION # 192
......

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