Salesforce Arch-301トレーニング資料、Arch-301参考書勉強

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Salesforce Arch-301 Exam Syllabus Topics:

SectionObjectives
Topic 1: Solution Design and Architecture Strategy- Scalable Solution Design
  • 1. Designing for scalability and performance
    • 2. Trade-offs in B2B architecture decisions
      Topic 2: Security and Identity- Access Control
      • 1. Profiles, roles, and permission sets design
        • 2. Customer identity and authentication patterns
          Topic 3: B2B Solution Architecture Foundations- Order Lifecycle Management
          • 1. Order capture and orchestration
            • 2. Order fulfillment and exception handling
              - B2B Commerce Architecture
              • 1. Pricing, promotions, and product modeling concepts
                • 2. Commerce cloud data model and storefront architecture
                  Topic 4: Integration and Data Architecture- Data Architecture
                  • 1. Data modeling for B2B commerce scenarios
                    • 2. Data synchronization and master data management
                      - System Integration Patterns
                      • 1. Middleware and external system integration strategies
                        • 2. API-led connectivity and event-driven integration

                          >> Salesforce Arch-301トレーニング資料 <<

                          Arch-301参考書勉強 & Arch-301技術試験

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                          Salesforce Certified B2B Solution Architect 認定 Arch-301 試験問題 (Q77-Q82):

                          質問 # 77
                          Universal Containers (UC) has acquired four companies and is looking to manage revenue across all mergers' territories seamlessly. UC wants to drive major business decision and selling strategies based on an efficient, complete, real-time view of team forecasts across territories from Salesforce. A sales user can be part of multiple territories and is usually working on multiple opportunities at a time.
                          Which technical consideration should a Solution Architect make when designing collaborative forecasting?

                          正解:C

                          解説:
                          In designing collaborative forecasting, especially in a complex organization like UC with multiple acquisitions and territories, it's crucial to consider the system's performance. When a sales user is assigned to multiple territories, and they work on numerous opportunities, it can significantly impact the system's ability to generate accurate and timely forecasts. Salesforce's own documentation on collaborative forecasting emphasizes the need to carefully manage territory assignments and forecast calculations to maintain system performance and forecast accuracy.
                          References to these considerations can be found in Salesforce's Release Notes and Administrator Guide, where Salesforce discusses best practices for managing territories and forecasts in complex sales environments.
                          https://help.salesforce.com/s/articleView?id=000199046&language=en_US&type=1


                          質問 # 78
                          Universal Containers (UC) is evaluating Salesforce for a Lead to Invoice solution, as its current process for getting payments from customers is incredibly laborious. UC knows now its current invoice process runs through its back-office ERP, and is unsure how it would work within a front-office tool going from a lead all the way to an invoice. UC is looking to purchase Revenue Cloud, Sales Cloud, Marketing Cloud Account engagement, and MuleSoft to work with its CRP. The CIO also wants to make sure UC is utilizing the data across these clouds in the most automated way possible without a lot of manual data intervention as is required today within its back- office CRP What should thesteps in the business process look like when creating a multi-cloud Lead to Invoice solution in Salesforce if UC's CRP will be the system of record for invoices?

                          正解:D

                          解説:
                          This option would follow the lead-to-invoice process that Salesforce Billing supports2, which involves creating an invoice from an order and then sending it to theERP system for payment processing. This option would also leverage Revenue Cloud and Sales Cloud features such as CPQ and Billing to automate and streamline the quoting and invoicing process.
                          Since UC's CRP will be the system of record for invoices, the order information will need to be passed to the back-office ERP for invoice creation and processing. Therefore, the business process should include Lead, Opportunity, Quote, Order, and then directly into the back-office ERP system. Payment processing can behandled within the back-office system or potentially integrated back into Salesforce with appropriate consideration for data security and compliance.


                          質問 # 79
                          Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was completed 5+ years ago, and Service Cloud users are now expressing dissatisfaction with system performance. A custom Visualforce page was developed to show relevant data to Experience Cloud users.
                          The same page is used by the Support team but displays more information based on their profile. UC has a small internal Support team for Salesforce that periodically enables new features in production.
                          Which best practice should the Solution Architect recommend to avoid these types of issues in the future?

                          正解:A

                          解説:
                          To avoid issues related to system performance and ensure the scalability of Salesforce solutions, it's crucial to manage technical debt and thoroughly test new features in a controlled environment. A sandbox provides a safe space for testing, allowing UC to simulate the impact of changes without affecting the production environment. This practice helps in identifying potential issues and resolving them before they can impact end-users.
                          Salesforce's documentation on best practices for managing technical debt and the use of sandboxes for testing provides guidance on these processes, emphasizing the importance of a proactive approach to system maintenance and feature testing.
                          https://admin.salesforce.com/blog/2021/tech-debt-what-it-is-and-why-you-should-care


                          質問 # 80
                          Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamlesscustomer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.
                          What should a Solution Architect recommend to meet UC's business requirements?

                          正解:B

                          解説:
                          https://trailheadacademy.salesforce.com/classes/arc801-Design-and-implement-b2b-multi-cloud-solutions According to 1, this is a recommended approach to design domain-specific, multi-cloud solutions using Customer 360 to create frictionless B2B customer experiences that maximize business value. Sales Cloud can help UC manage its field sales and contracts, CPQ can help UC automate its quoting and pricing processes, and B2B Commerce can help UC deliver a seamless ecommerce experience for its customers across digital platforms.


                          質問 # 81
                          AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.
                          What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?

                          正解:D

                          解説:
                          To increase user adoption when users find the system complicated, breaking down training materials into quick reference guides for specific job functions can be very effective. This makes the learning process more manageable and relevant to users' daily tasks. Salesforce's own training approach often includes such job- specific materials, recognizing that targeted, role-based guidance can improve user competence and confidence.


                          質問 # 82
                          ......

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                          Arch-301参考書勉強: https://www.mogiexam.com/Arch-301-exam.html

                          ちなみに、MogiExam Arch-301の一部をクラウドストレージからダウンロードできます:https://drive.google.com/open?id=1_rUl02rcIa8aXxNR_F6KxI9BJHuwuwSL