2026 Useful Salesforce Order-Management-Administrator Latest Exam Notes

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Salesforce Order-Management-Administrator Exam Overview:

Certification Vendor:Salesforce
Exam Name:Order Management Administrator Accredited Professional
Exam Number:AP-219
Passing Score:67%
Exam Price:$150 USD / ¥20,000
Exam Duration:90 minutes
Available Languages:English
Real Exam Qty:60 multiple-choice/multiple-select + up to 5 unscored questions
Exam Format:Multiple choice, Scenario-based questions, Multiple select
Related Certifications:Salesforce Administrator
Order Management Developer Accredited Professional
Platform App Builder
Recommended Training:Get to Know Order Management for Administrators (Trailhead)
Order Management Foundations for Administrators (Trailhead / Salesforce Training)
Exam Registration:Official Exam Registration
Salesforce Certification Help
Sample Questions:Salesforce Order-Management-Administrator Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:None (Salesforce recommends 2–3 years platform experience; Partner Learning Camp access typically required)
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC

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Salesforce Order-Management-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Order Management Basics: In this topic, the Salesforce Order Management Administrator Consultant learns to position Order Management effectively within Salesforce's core architecture. By articulating the extensible platform capabilities, the ability to integrate with third-party systems, and the overall value proposition, this knowledge helps highlight Order Management's seamless adaptability and efficiency. These insights are crucial for demonstrating business value during client engagements.
Topic 2
  • User Experience and Customization: This section emphasizes leveraging Salesforce's Lightning UI to enhance user experiences. The Salesforce Order Management Administrator Consultant will customize experiences for users and managers through tools like the Lightning Page Editor, Report Builder, and out-of-the-box components. Success in this area ensures optimized workflows and improved operational efficiency.
Topic 3
  • Process Automation and Integrations: This section helps the Salesforce Order Management Administrator Consultant demonstrate the capability to deliver business value by integrating Order Management with external systems using clicks rather than code. Mastery of navigation within Order Management processes, connecting nodes, and integrating systems efficiently ensures understanding of how to implement effective solutions.
Topic 4
  • Advanced Topics: This topic challenges the Salesforce Order Management Administrator Consultant to diagnose and resolve configuration issues that hinder the launch or operation of Order Management processes. Proficiency includes troubleshooting integration problems and articulating how various processes interact to support successful deployments and system functionality.

Salesforce Order Management Administrator Accredited Professional Sample Questions (Q10-Q15):

NEW QUESTION # 10
Which two statements about the Order Summary object are accurate?

Answer: A,B

Explanation:
Two statements about the Order Summary object that are accurate are:
It does not exist without the original Order object.An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary has a master-detail relationship to the Order object, which means that it cannotexist without its parent Order record.
It is read-only for financial order data. An Order Summary contains financial order data, such as total amount, tax amount, discount amount, etc., that are populated from the external system when the order iscreated.
These fields are read-only and cannot be edited in Order Management.
Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.
htm&type=5


NEW QUESTION # 11
Which three steps should an administrator take to set up a mock payment gateway in a new org?

Answer: A,C,E

Explanation:
To set up a mock payment gateway in a new org, an administrator should take the following steps:
Create a Payment Provider: This is a custom metadata type that defines the configuration and behavior of a payment gateway. A payment provider specifies the name, type, class, and endpoint of the payment gateway.
Create a Named Credential: This is a Salesforce feature that securely stores authentication information for connecting to external services. A named credential specifies the URL, identity type, authentication protocol, and certificate of the payment gateway.
Create a Payment Gateway: This is a custom object that represents an instance of a payment provider. A payment gateway references a payment provider and a named credential, and defines additional settings such as currency, mode, and timeout. Reference: Salesforce Payments and Order Management, [Named Credentials]


NEW QUESTION # 12
Users are reporting slow load times for Lightning Record Pages. How can an administrator analyze the performance?

Answer: B

Explanation:
The Analyze function in the Lightning Record Page editor helps an administrator analyze the performance of a Lightning Record Page. It provides recommendations on how to improve the page load time, such as removing unused components, reducing the number of fields, or using conditional visibility rules.


NEW QUESTION # 13
Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?

Answer: B,D

Explanation:
Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:
Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce.
REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm&type=5


NEW QUESTION # 14
Which two objects are found within Order Management?

Answer: A,C

Explanation:
Explanation
Two objects that are found within Order Management are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Payment Summary. A Payment Summary is a record that represents a payment made for an order or part of an order. A Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_payment_summary.htm&type=5


NEW QUESTION # 15
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