Latest ITILFNDv4 Dumps Questions, ITILFNDv4 Valid Exam Topics

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EXIN ITILFNDv4 Exam Syllabus Topics:

Section	Objectives
Topic 1: ITIL Service Value System (SVS)	- Guiding Principles - Governance - Service Value Chain - Continual Improvement - Practices Overview
Topic 2: Service Management Key Concepts	- Value and Value Co-creation - Service Offerings - Service Relationships
Topic 3: The Four Dimensions of Service Management	- Partners and Suppliers - Value Streams and Processes - Information and Technology - Organizations and People

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EXIN ITIL 4 Foundation Sample Questions (Q315-Q320):

NEW QUESTION # 315
Which practice nurtures links with stakeholders at strategic and tactical levels?

A. Supplier management
B. Service level management
C. Relationship management
D. Service desk

Answer: C

NEW QUESTION # 316
Identify the missing word in the following sentence:
Sponsor is the role that authorizes budget for service [?].

A. provision
B. value
C. consumption
D. management

Answer: C

NEW QUESTION # 317
Which guiding principle helps an organization to understand the impact of an altered element on other elements in a system?

A. Start where you are
B. Keep it simple and practical
C. Think and work holistically
D. Focus on value

Answer: C

NEW QUESTION # 318
Which is a purpose of the 'service desk' practice?

A. To establish and nurture the links between the organization and its stakeholders at strategic and tactical levels
B. To support the agreed quality of a service by handling all pre-defined, user-initiated service requests
C. To be the entry point and single point of contact for the service provider with all of its users
D. To minimize the negative impact of incidents by restoring normal service operation as quickly as possible

Answer: C

NEW QUESTION # 319
Which practice has a purpose that includes managing authentication and non-repudiation?

A. Service configuration management
B. Information security management
C. Change enablement
D. IT asset management

Answer: B

NEW QUESTION # 320
......

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