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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 24% | - Analyze requirements and constraints - Assess customer IT ecosystem and architecture - Define KPIs and business objectives |
| Delivery and Implementation | 16% | - Feature assessment: out-of-the-box vs custom - Integration and deployment best practices - Solution validation and optimization |
| Planning and Design | 60% | - Sprint planning and story prioritization - Migration strategy and data quality - Order capture, quoting and fulfillment design - Design scalable product catalog and data model - Asset management and MACD flows |
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NEW QUESTION # 122
An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?
Answer: C
NEW QUESTION # 123
Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?
Answer: E
NEW QUESTION # 124
Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?
Answer: B,C
NEW QUESTION # 125
UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa. Which three are the key offering provided by the change of plan feature in communication cloud.
Answer: A,B,D
Explanation:
Change of Plan preserves the customer ' s service relationship while moving between eligible source and target offers. The feature supports service continuity, retains traceability of subscription or asset changes, and can transform customers into or out of bundled multi-play offers as commercial plans evolve. These behaviors are central to upgrades and downgrades that should not be modeled as a complete disconnect and repurchase.
In a Communications Cloud implementation, this pattern provides the cleanest balance of reuse, governance, and runtime efficiency. The feature does not make every price book universally selectable; eligibility and supported plan relationships still control the valid target offers. Digital-channel exposure is secondary to the core lifecycle behavior. The alternative designs either introduce unnecessary coupling, fail to preserve the required lifecycle state, or move standard platform behavior into bespoke code. Keeping the solution within the documented product, pricing, migration, or orchestration framework also gives operations teams clearer monitoring and recovery paths. For production readiness, the configuration should be exercised with realistic data volumes and representative MACD scenarios so that the behavior remains correct after the initial sale and throughout subsequent service changes.
Study Guide Reference:Change of Plan; service continuity; subscription traceability; multi-play transformation.
NEW QUESTION # 126
United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network. Which out-of-the-box MACD process should UT consider when upgrading existing assets to high- speed offers for interested customers?
Answer: D
Explanation:
Change of Plan is the standard asset-based ordering process for moving an existing customer from one commercial plan or bundle to another while preserving service continuity. The transformation compares the current asset structure with the target offer, retaining components that can continue, adding newly required elements, and disconnecting components that no longer apply. This is the natural operation for upgrades and downgrades between defined service plans. This is the decisive architectural point in this scenario because the Salesforce Industries model separates commercial selling concerns from fulfillment, lifecycle, and integration concerns. A generic Modify is better suited to changes within the same product configuration, while disconnecting and creating a new order unnecessarily breaks lifecycle continuity. A Promotion changes commercial terms but does not perform the service-plan transformation. Using the standard capability also keeps the design supportable across releases, reduces unnecessary custom code, and makes operational behavior easier to trace during troubleshooting. From an implementation perspective, the configuration should be tested with representative product structures and transaction volumes so that rules, mappings, and downstream dependencies behave exactly as intended. The resulting design is therefore both functionally correct and aligned with the managed Communications Cloud operating model.
Study Guide Reference:Asset-Based Ordering; MACD; Change of Plan; offer transformation; service continuity.
NEW QUESTION # 127
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