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| Section | Objectives |
|---|---|
| Topic 1: Pricing Rules and Calculation Procedures | - Pricing procedures configuration - Adjustment and discount logic |
| Topic 2: Rules and Constraints | - Validation rules - Constraint and selection rules |
| Topic 3: Product and Pricing Configuration | - Product modeling and catalog structure - Pricing plans and charge types |
| Topic 4: Quote and Order Lifecycle Management | - Order creation and downstream processes - Quote generation and management |
| Topic 5: Deployment and Troubleshooting | - Deployment best practices - Common configuration issues and debugging |
| Topic 6: Product Bundles and Attributes | - Bundle hierarchies and constraints - Attribute-based configuration |
| Topic 7: Integration and Data Management | - External system integration (APIs) - Data loading and migration concepts |
| Topic 8: CPQ Fundamentals | - Quote-to-cash lifecycle concepts - Industries CPQ architecture overview |
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NEW QUESTION # 314
Which of the following are the key technologies that power guided selling experience?
Answer: A,D
Explanation:
In the context of Salesforce Industries CPQ (formerly Vlocity CPQ), the key technologies powering a guided selling experience include Vlocity OmniScript and Vlocity CPQ. OmniScript is a tool used to design digital interaction scripts that guide users through processes in a dynamic, data-driven way, suitable for creating complex guided selling flows. Vlocity CPQ is specifically tailored for configuration, pricing, and quoting processes, essential for a guided selling experience that requires dynamic pricing models and product configurations.
NEW QUESTION # 315
A company wants to offer a promotion only to new customers. The developer builds a context rule to meet this requirement.
The developer creates:
* picklist named Account Status that contains values of New, Active, and Closed
* A context dimension named Account Status and links it to the Account Status picklist
*A context mapping that uses the AnyAccountScope and a source expression of Status__c
* A context rule called "New Customer Accounts" with a rule condition that will evaluate the Account Status context dimension using a Hard Fail Fail Level
* A rule setwith a Rule Type=Qualification and an Action Taken=Qualify, adds the context rule to it, and then adds it to the promotion The developer confirms that all context rule components are active and effective. The developer configures an order for a new accountin the Cart, but the promotion does not appear in the list of qualified promotions.
What should the developer have done?
Answer: C
Explanation:
In the scenario described, the rule condition was set to a Hard Fail Fail Level, which is too restrictive for a situation where the promotion should be offered conditionally rather than as a strict requirement. Changing the fail level to "Soft Fail" makes the promotion appear even if other criteria or promotions are also being considered or applied. This adjustment ensures that the rule allows for some flexibility in how the conditions are met, increasing the likelihood that new customers will see the promotion in their list of qualified promotions without being overly restrictive.
NEW QUESTION # 316
Vlocity CME supports which of the following order functionality? (Choose TWO) Note: This question displayed answer options in random order when taking this Test.
Answer: A,C
Explanation:
Vlocity CME (Communications, Media, and Energy) offers robust order management functionalities that are essential for handling complex customer interactions:
* A. Asset Based Ordering (ABO) - This functionality allows for management and modification of customer assets directly from the order interface, facilitating the management of existing services and equipment.
* B. Move/Add/Change/Delete or Disconnect (MACD) orders - Vlocity supports MACD functionality, which is crucial for managing lifecycle changes in a customer's services and subscriptions, allowing for flexibility in service management.
NEW QUESTION # 317
The Communications Cloud...
Answer: A,B
Explanation:
The Communications Cloud in Salesforce Industries operates with a distinct architecture and feature set:
* A. Is based on a three-tier communications data model: This is true as the Communications Cloud utilizes a comprehensive data model specifically designed to manage the complexities of the telecommunications industry. This model includes layers for managing customer information, service subscriptions, and network inventory.
* B. Includes a shared product catalog: The Communications Cloud features a shared product catalog that allows for consistent product information management across different channels and customer segments, facilitating a unified approach to product offerings.
NEW QUESTION # 318
Why would you make the time plan of a child product different from that of the promotion?
Note: Thisquestion displayed answer options in random order when taking this Test.
Answer: D
Explanation:
The reason to make the time plan of a child product different from that of the promotion may include situations where the discount or specific terms for a child product need to end before the promotion's subscription ends. This is commonly done to manage financial or strategic marketing objectives, aligning product offerings with specific sales or inventory strategies.
* The discount for a child product ends before the promotion's subscription ends (B): This allows for greater flexibility in promotion management, enabling specific tailoring of offer durations for particular products within a broader promotional campaign.
NEW QUESTION # 319
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