Free PDF Quiz Salesforce - Salesforce-Communications-Cloud - Salesforce Communications Cloud Accredited Professional (AP) Exam–High Pass-Rate Exam Course

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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud-AP
Related Certifications:	Salesforce Industry Cloud Credentials Salesforce Communications Cloud Salesforce OmniStudio Consultant
Real Exam Qty:	60
Available Languages:	English
Exam Format:	Multiple Select, Multiple Choice
Exam Price:	USD 75
Exam Duration:	105 minutes
Recommended Training:	Salesforce Trailhead - Communications Cloud OmniStudio Learning Modules
Exam Registration:	Salesforce Credentials Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored exam via Salesforce authorized testing provider
Pre Condition:	Recommended: Familiarity with Salesforce platform fundamentals and Industry Cloud concepts
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/accredited-professional

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Salesforce-Communications-Cloud Latest Mock Test & Salesforce-Communications-Cloud Exam Format

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 2	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 3	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q50-Q55):

NEW QUESTION # 50
ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?

A. Configure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.
B. Configure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequence
C. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.
D. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.

Answer: C

NEW QUESTION # 51
Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A. Use action type from fulfillment request lines in the callout condition task
B. Implement the router condition logic within decomposition layer with more conditions.
C. Use the Action type from Order items to the Decomposition Relationship Conditions.
D. Implement the router condition logic in the integration layer as callout task
E. Map all relevant information to the Customer Facing Service (CFS)

Answer: B

NEW QUESTION # 52
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A. Add the delivery zip code customer field as a header in the pricing calculation matrix
B. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
C. Configure the tax rate in the price plan and it will be added automatically when added to the cart.
D. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix

Answer: B

NEW QUESTION # 53
Universal containers (UC) is a communication service provider using commination cloud. UC gathered the following from their sales agent about their current legacy system quoting and order capture flows
*They often need to refer back to their documents for routine customer requests
*They are able to handle the majority of customer request themselves despite of current challenges
*Routine customer requests require many clicks and they want the new system to focus user experience.
One of the common MACD transactions is to increase the quality of the assets What approach should a consultant recommend for designing the quoting and order capture flow in communication cloud to alleviate the agents' feedback while minimizing implementation efforts?

A. Leverage omni scripts for all used cases to minimize the training efforts for the sales agents.
B. Build a custom CPQ Cart using FlexCards and LWC to align to the legacy systems UI
C. Leverage the CPQ cart for all cases minimize the implementation effort
D. Leverage guided selling OmniScripts for common use cases and the CPQ cart for other use cases.

Answer: D

Explanation:
To address the feedback from UC ' s sales agents regarding the complexity of handling routine customer requests and to improve the user experience, leveraging guided selling OmniScripts for common use cases and the CPQ cart for other use cases is recommended. This approach minimizes implementation efforts while providing a streamlined and intuitive interface for agents, reducing the need for extensive training and documentation reference.References:Salesforce Communications Cloud OmniScript and CPQ documentation, focusing on user experience and guided selling best practices.

NEW QUESTION # 54
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

A. The product Service sold has a recurring charge
B. The Product sold is a device accessory such as phone case
C. The product services sold can undergo future attribute changes
D. The product/service sold is high volume, one time billing event, such as a pay per view
E. The product services sold will have child features added in the future

Answer: C,E

NEW QUESTION # 55
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