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Cisco 300-810 Exam Syllabus Topics:

Section	Objectives
Topic 1: Cisco Meeting Server and conferencing	- Conference bridge deployment and configuration - Meeting policies and resources
Topic 2: Cisco Unity Connection	- Call handlers and greetings - User mailbox and messaging integration - Voicemail services configuration
Topic 3: Application integration and troubleshooting	- API integrations and service interoperability - Logging, monitoring, and troubleshooting tools
Topic 4: Cisco Collaboration Application Infrastructure	- Cisco Unified Communications applications architecture - Deployment models and components overview
Topic 5: Cisco Expressway and remote access	- MRA (Mobile and Remote Access) configuration - Traversal and firewall integration
Topic 6: Cisco Unified IM and Presence	- Policies and client configuration - User provisioning and presence services - Cisco Jabber integration

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q28-Q33):

NEW QUESTION # 28
A collaboration engineer troubleshoots an Issue with Cisco IM and Presence federated with Microsoft Skype for Business. A Cisco Jabber user reports being unable to see the presence status of a user on Microsoft Skype for Business when searching for the Microsoft user.
Which action resolves this issue?

A. Disable TLS for the federation.
B. Configure the federation to use the XMPP protocol.
C. Have the Jabber user add the Skype for Business user to the Jabber contact list.
D. Add a static route on Cisco IM and Presence to the Skype for Business domain.

Answer: D

NEW QUESTION # 29
Refer to the exhibit.

User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and how does it get resolved?

A. Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.
B. The user credentials are incorrect; ask the user to change the credentials.
C. The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server.
D. The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.

Answer: C

NEW QUESTION # 30
An engineer is troubleshooting an issue with Cisco Unity Connection. Users report that they receive a busy tone when they attempt to dial the voicemail pilot number. Which tool must the engineer use to view the activity on the voicemail ports as users try to place calls'

A. Remote Database Administration tools
B. Application Audit logging
C. Remote Up and Down utility
D. Port monitor option in Real Time Monitoring Tool

Answer: D

Explanation:
Troubleshooting a busy tone on the voicemail pilot number in Cisco Unity Connection typically involves analyzing voicemail port activity. The Real-Time Monitoring Tool (RTMT) within Cisco Unified Communications Manager (UCM) offers a port monitor option that allows you to monitor activity on specific ports, including voicemail ports.

NEW QUESTION # 31
Refer to the exhibit.

User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and bow does It get resolved?

A. The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.
B. Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.
C. The user credentials are incorrect; ask the user to change the credentials.
D. The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server.

Answer: A

NEW QUESTION # 32
A network engineer needs to configure high availability on the Cisco IM and presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in "Failed Over" state. Which set of steps must be taken to resolve this issue?

A. BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services
B. Presence Redundancy Group Configuration > High Availability > click Fallback
C. BLF Presence Group Configuration > High Availability > click Fallback
D. Cisco UCM Group Configuration > High Availability > click Fallback

Answer: B

NEW QUESTION # 33
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