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| Section | Objectives |
|---|---|
| Topic 1: Project Life Cycle Phases | |
| Topic 2: Tools and Documentation | |
| Topic 3: Basics of IT and Governance | |
| Topic 4: Communication and Change Management | |
| Topic 5: Project Management Concepts |
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NEW QUESTION # 49
A project team is running into challenges because members are unclear about other members' roles. Which of the following charts should the project manager create?
Answer: B
Explanation:
The PM should create a project organizational chart to clarify who is who, reporting lines, and role visibility across the team. When team members are unclear about each other's roles, the fastest way to reduce confusion is to make the project structure explicit: who leads which workstream, who approves decisions, who supports, and how to escalate. This aligns with Project+ people/resource management expectations: establish clear responsibilities and team structure to reduce duplication, gaps, and conflict caused by ambiguity.
A project plan is broader (scope/schedule/budget/governance), but it won't necessarily provide a simple, visual map of roles. A road map is high-level sequencing of outcomes over time; it's not meant to define roles. A milestone chart highlights key dates and deliverables, not responsibilities.
In practice, the PM often pairs the project org chart with a RAM/RACI for detailed accountability, but since the question asks which chart to create to fix role confusion, the best answer is the project organizational chart.
NEW QUESTION # 50
A PM is responsible for implementing a new customer relationship management system and has learned that
the sales organization is reluctant to utilize the new system. The organization's reluctance could jeopardize the
success of the project. Which of the following steps should be taken to understand the adoption issues and gain
organizational acceptance of the initiative? (Select TWO).
Answer: A,F
Explanation:
The project manager should hold sessions to understand user challenges and track system usage and report
user activity. These steps will help the project manager to identify the root causes of the adoption issues and
monitor the progress of the system utilization. They will also help to communicate with the sales organization
and provide feedback and support12
NEW QUESTION # 51
Following the approval of a change by the CCB, which of the following should a project manager consider
next when deploying a new networking device into an existing production environment?
Answer: C
Explanation:
A maintenance window is a predefined period of time during which planned changes or updates can be
performed on a system or network with minimal impact on the users or business operations1. A project
manager should consider the maintenance window next when deploying a new networking device into an
existing production environment, as it will help to reduce the risk of downtime, disruption, or errors. A
maintenance window should be scheduled in advance, communicated to the stakeholders, and aligned with the
change management plan2.
NEW QUESTION # 52
A project team was instructed to refurbish old desktops. The following provides the details of the issues observed:
Which of the following issues should be addressed FIRST?
Answer: D
Explanation:
Explanation
The project manager should address the issue of damage to the monitor first because it has the highest percentage (40%) among the issues observed. This means that it is the most frequent and severe issue that affects the quality and functionality of the refurbished desktops. Addressing this issue first can help to improve customer satisfaction, reduce rework, and avoid waste
NEW QUESTION # 53
Although a project was successfully released into production a month ago, a project manager continues to receive project-related work. Which of the following is the reason for this issue?
Answer: D
Explanation:
If a project manager continues to receive project-related work after the project has been released into production, it suggests that the project closure phase was not completed properly. The project closure phase involves several activities, including ensuring that all project deliverables are accepted, documenting the lessons learned, releasing project resources, and formally closing the project. If these activities are not completed, the project can remain 'open' in a sense, leading to continued work and inquiries.
References = The answer is based on standard project management practices and the importance of the project closure phase as described in project management literature. For detailed information, please refer to the CompTIA Project+ Study Guide and other official CompTIA resources. Specific references to the closure phase can be found in the CompTIA Project+ PK0-005 Cert Guide1 and the CompTIA Project+ Certification Exam Objectives2.
NEW QUESTION # 54
......
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