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| Section | Weight | Objectives |
|---|---|---|
| Salesforce Platform UX Implementation | - Declarative UX Configuration - Mobile UX and Responsive Design - Lightning Design System (SLDS) | |
| Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| UX Fundamentals | 16% | - Usability and Information Architecture - Accessibility and Inclusive Design - Branding and Visual Design Impact - Human-Centered Design Principles |
| Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration | |
| Discovery | 13% | - Business Value of Salesforce UX - User Needs and Requirements Gathering - Research Methods and Tools - Salesforce UX Personas and Processes |
The Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam questions can help you gain the high-in-demand skills and credentials you need to pursue a rewarding career. To do this you just need to pass the Salesforce Certified Platform User Experience Designer (Plat-UX-101) certification exam which is not easy to crack. You have to put in some extra effort, and time and prepare thoroughly to pass the Salesforce Plat-UX-101 Exam. For the quick, complete, and comprehensive Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam dumps preparation you can get help from top-notch and easy-to-use Plat-UX-101 Questions.
NEW QUESTION # 144
Cloud Kicks needs functional components that will be used on many pages. The components need to be consistent with the look and feel of Lightning Experience. What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
Answer: B
Explanation:
The correct answer is C. Component Blueprints, as identified by the uploaded study guide.
The question emphasizes consistency with the look and feel of Lightning Experience across components that will appear repeatedly on different pages. The study guide therefore points to SLDS Component Blueprints as the relevant resource.
A Component Blueprint provides the documented structure and styling pattern for implementing an interface component according to SLDS conventions. Using a standard blueprint helps prevent different developers or teams from creating visually inconsistent versions of the same interaction.
Option A, Experience Lightning Components, is not the SLDS resource identified by the guide for this purpose.
Option B, Lightning Component Builder, is likewise not the design-system resource referenced in the answer key.
The important distinction is between a design-system specification and an application-building tool. A blueprint establishes how a component should be structured and presented so that custom implementations remain aligned with Salesforce's established design language.
When components are reused on many pages, that consistency becomes especially important because variations in spacing, states, structure, or interaction patterns can create an uneven user experience.
Study Guide reference/topics: Component Blueprints, reusable UI, Lightning Experience consistency, SLDS.
NEW QUESTION # 145
Cloud Kicks is launching a new Salesforce org and wants to test its levels of accessibility, including keyboard navigation. Which detail could be verified by testing keyboard navigation for accessibility?
Answer: A
Explanation:
The correct answer is A. Tabbing order is logical, as confirmed by the study guide. Keyboard accessibility testing evaluates whether users can navigate and operate an interface without relying on a mouse or other pointing device. One of the most important checks is whether pressing Tab and Shift+Tab moves focus through interactive controls in an order that is logical, predictable, and consistent with the visual and semantic structure of the page. For example, focus should generally move through navigation controls, form fields, buttons, and links in an understandable sequence. An unexpected jump to unrelated content can make the interface difficult or impossible to use for people who depend on keyboard navigation or assistive technologies. Option B is not a standard keyboard-navigation requirement. Keyboard actions do not need to provide audio feedback simply because they are accessible. Option C is also insufficient because accessibility cannot depend solely on a specific color to communicate interactivity or focus. Keyboard users require a perceivable focus state, but the question asks specifically what can be verified by testing the navigation sequence. Therefore, keyboard testing should verify that focus proceeds in a meaningful and usable tab order, enabling users to reach and operate interactive elements successfully.
Study Guide reference/topics: Accessibility testing, keyboard navigation, focus order, tab sequence, Testing.
NEW QUESTION # 146
Cloud Kicks has asked its UX Designer to optimize its Salesforce instance to help the IT help desk team quickly resolve queued Case. The requirements include:
* The ability to view their Case queue while working a particular Case.
* A persistent place to create Notes.
Which two Salesforce configuration features should be recommended?
Choose 2 answers
Answer: B,C
Explanation:
A docked utility bar is a Salesforce configuration feature that allows users to access common productivity tools, such as notes, history, or macros, from a fixed footer at the bottom of the screen1.A list view - split view is a Salesforce configuration feature that allows users to see a list view and a record side by side in a split-screen layout2. These two features can help the IT help desk team quickly resolve queued cases by providing them with a persistent place to create notes and the ability to view their case queue while working a particular case. Dynamic forms and activity timeline are not relevant for this scenario, as they do not address the requirements of the IT help desk team.
NEW QUESTION # 147
A UX Designer has recently released a feature on Experience Cloud and wants to know if the feature was successful and tracks usability over time. Which research methodology should be used?
Answer: B
Explanation:
The correct answer is A. Quantitative, as explicitly stated in the uploaded study guide.
The defining requirement is to determine whether a released feature was successful and to track usability over time. That calls for measurements that can be collected repeatedly and compared across periods, which is why the study guide selects a quantitative methodology.
Quantitative research produces numerical evidence that can be monitored longitudinally. Depending on the study design, this can include measures such as completion rates, error rates, engagement, usage frequency, time-related measures, or other defined UX indicators.
Option B, Qualitative research, is better suited to questions about why users behave in a particular way, what they think about an experience, or what problems they encounter. It can explain underlying causes but is less directly suited to tracking a numerical trend over time.
Option C, Inductive, describes a reasoning approach rather than the research methodology selected by the study guide for ongoing success measurement.
The important UX distinction is between understanding experiences deeply and measuring their performance systematically. When the objective is longitudinal tracking and evidence of success, the guide points to quantitative research.
Study Guide reference/topics: Quantitative research, usability metrics, longitudinal measurement, feature success, Testing.
NEW QUESTION # 148
A branding and marketing team wants to customize the theme in the external customer support site to match the style guide requirements. What should be the recommended next step?
Answer: A
Explanation:
The uploaded study guide identifies C. Configure the Experience Builder Theme panel as the correct answer.
The scenario specifically asks how a branding and marketing team should customize an external customer support site's theme to align with the company's style guide. The study-guide answer favors the standard declarative capability available in Experience Builder.
Option A introduces an external or company stylesheet, while option B introduces custom CSS. Both approaches add custom styling logic that is unnecessary when the branding requirement can be handled through the platform's built-in theme configuration.
The Theme panel is therefore the appropriate first step because it allows designers to modify the supported presentation properties of the Experience Cloud site without immediately resorting to custom code.
This also aligns with a recurring pattern throughout the study guide: when a Salesforce declarative capability satisfies a UX requirement, use that capability before introducing custom development. This generally produces a more consistent and maintainable experience.
For the branding team, the practical implication is that the company's style-guide requirements should first be translated into the configuration options available through Experience Builder's theme controls.
Study Guide reference/topics: Experience Builder, themes, branding, style-guide implementation, Declarative Design.
NEW QUESTION # 149
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