Salesforce-Certified-Administrator Test Objectives Pdf & Downloadable Salesforce-Certified-Administrator PDF

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Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Productivity and Collaboration7%- Collaboration Tools
  • 1. Calendar Management
  • 2. Chatter
  • 3. Activities
Topic 2: Workflow and Process Automation16%- Automation Tools
  • 1. Flow Builder
  • 2. Business Process Automation
  • 3. Approval Processes
Topic 3: Sales and Marketing Applications12%- Sales Productivity
  • 1. Opportunities
  • 2. Leads
  • 3. Accounts and Contacts
- Marketing Features
  • 1. Campaign Influence
  • 2. Campaign Management
Topic 4: Data and Analytics Management14%- Analytics
  • 1. Reports
  • 2. Dashboards
- Data Management
  • 1. Import and Export Data
  • 2. Data Quality
  • 3. Duplicate Management
Topic 5: Configuration and Setup20%- Company Settings
  • 1. Organization Settings
  • 2. Business Hours and Holidays
  • 3. Fiscal Year Configuration
- User Interface Configuration
  • 1. App Customization
  • 2. Lightning Experience Settings
Topic 6: Service and Support Applications11%- Customer Support
  • 1. Knowledge
  • 2. Case Management
  • 3. Entitlements
Topic 7: Object Manager and Lightning App Builder20%- Page Customization
  • 1. Dynamic Forms
  • 2. Lightning Record Pages
- Object Customization
  • 1. Fields and Relationships
  • 2. Record Types
  • 3. Custom Objects

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Salesforce Certified Administrator Sample Questions (Q242-Q247):

NEW QUESTION # 242
Which two solutions could an administrator find on the AppExchange to enhance their organization?
Choose 2 answers

Answer: A,C


NEW QUESTION # 243
AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.
What should the administrator configure to make it easier for teams to collaborate with the same customer?

Answer: C

Explanation:
Explanation
Account teams are groups of users who work together on an account. You can enable account teams inSetup and assign team roles and access levels for each team member. Users can set up a default account team that is automatically added to any account that they own or create. This makes it easier for teams to collaborate with the same customer without manually sharing each account. References:
https://help.salesforce.com/s/articleView?id=sf.accountteam.htm&type=5https://help.salesforce.com/s/articleVie


NEW QUESTION # 244
Northern Trail Outfitters has a custom quick action on Account that creates a new Case.
How should an administrator make the quick action available on the Salesforce mobile app?

Answer: C

Explanation:
Explanation
To make a quick action available on the Salesforce mobile app, you need to add it to the Salesforce Mobile and Lightning Experience Actions section of the page layout. You can use the Page Layout Editor to drag and drop the quick action onto the section.
References: https://help.salesforce.com/s/articleView?id=sf.actions_in_lex.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_page_layouts.htm&type=5


NEW QUESTION # 245
Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.
How should an administrator accomplish this request?

Answer: C

Explanation:
Explanation
A validation rule is a tool that allows administrators to enforce data quality and integrity by preventing users from saving records that do not meet certain criteria or conditions. For example, a validation rule can display an error message if a user enters an invalid value in afield. In this case, the administrator can create a validation rule on the account object that displays an error if the account annual revenue field is below 0 or greater than 100 billion.
References:https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5


NEW QUESTION # 246
Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.
How should the administrator leverage Salesforce to help the team collaborate?

Answer: D

Explanation:
Explanation
A Chatter private group is a type of Chatter group that allows members to share feedback andideas with each other in a secure and exclusive space; only members can see and post in a private group. It can be used by Ursa Major Solar to create a space for product owners to collaborate with just the product team by creating a Chatter private group and adding product owners as members. Using quick actions to log communication, configuring a Chatter public group, or adding activity history to document tasks are not solutions for creating a space for product owners to collaborate with just the product team; they either do not provide privacy or do not support collaboration.
References:https://help.salesforce.com/s/articleView?id=sf.collab_groups_overview.htm&type=5


NEW QUESTION # 247
......

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