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| Section | Weight | Objectives |
|---|---|---|
| Implementation and Integration | 28% | - Configure SSO and authentication providers - Implement search functionality and content tagging - Configure email and notification templates - Build and configure Experience Builder pages and components - Implement Einstein bots and chat functionality - Integrate external systems via APIs and connected apps |
| Change Management and Training | 13% | - Create training materials and end-user guides - Plan and execute change management activities - Develop user adoption strategy and documentation - Define support processes and escalation paths |
| Discovery and Scoping | 18% | - Understand customer business objectives and challenges - Define scope and create solution design - Identify key stakeholders and user personas - Assess organizational readiness for digital transformation |
| Solution Design and Business Logic | 28% | - Design data access and visibility rules - Configure Lightning Web Components for customizations - Set up and manage CMS content and files - Implement security model (profiles, permission sets, sharing rules) - Design Experience Cloud site architecture (themes, templates, branding) - Configure navigation, menus, and site structure |
| Analytics and Monitoring | 13% | - Implement error handling and logging - Conduct user feedback collection and optimization - Monitor site performance and user engagement - Configure Site.com analytics and reporting |
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NEW QUESTION # 166
What does a system administratorneed to do when creating Experience Cloud users?
Answer: B
Explanation:
To create Experience Cloud users, you need to add them to an account as contact records. Then, you can enable them as Experience Cloud users and assign them a user license and profile.
NEW QUESTION # 167
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
Answer: A
Explanation:
To share records with partners who will work on low-severity B2C customer issues, DR should use sharing rules. Sharing rules allow you to extend sharing access to users in public groups, roles, or territories. You can use sharing rules to share records owned by internal users with partners based on criteria such as record type, field value, or ownership.
NEW QUESTION # 168
Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.
How shouldthe administrator limit the fields available in the customer portal?
Answer: B
Explanation:
To limit the fields available in the customer portal, the administrator should use Field-Level Security to remove access to the unwanted fields. Field-Level Security is a feature that allows the administrator to control the visibility and editability of fields for different profiles and permission sets. The administrator can use Field-Level Security to hide or make read-only the technical codes and internalinformation fields for the customer portal profile or permission set.
NEW QUESTION # 169
Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers
Answer: B,D,E
Explanation:
Three fields that are required for creating Experience Cloud users using Data Loader are A, B, and E. Data Loader is a tool that allows you to import or export large amounts of data in or out of your Salesforce org. To create Experience Cloud users using Data Loader, you need to have some required fields in your CSV file, such as:
* Profile Id: This field specifies the profile that determines what users can see and do on your Experience Cloud site.
* First Name: This field specifies the first name of the user.
* Currency: This field specifies the currency that applies to the user's data.
Other required fields include Last Name, Alias, Email, Username, CommunityNickname, Contact Id (or Account Id), and IsActive.
NEW QUESTION # 170
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like toleverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?
Answer: D
Explanation:
To set up a topic catalog, the step that is required is to enable Topic Hierarchy and create at least one topic with two subtopics. A topic catalog is a feature that allows you to display all the topics and subtopics on your Experience Cloud site in a hierarchical structure. Users can see the topic catalog by clicking the More Topics link on the navigation menu. To use the topic catalog, you need to enable Topic Hierarchy, which allows you to create topics and subtopics up to three levels deep. You also need to create at least one topic with two subtopics, which will populate the topic catalog with some content.
NEW QUESTION # 171
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