Sales-Cloud-Consultant exam preparation, real Salesforce test dumps for Salesforce Certified Sales Cloud Consultant

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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Salesforce Configuration25%- Configure reporting and dashboards
  • 1. Standard and custom reports
  • 2. Dashboard components
  • 3. Custom report types
- Set up Sales Cloud features
  • 1. Set up Salesforce Engage
  • 2. Configure lead scoring
  • 3. Configure Einstein Activity Capture
- Implement automation
  • 1. Flow Builder
  • 2. Process Builder
  • 3. Approval processes
Planning & Solution Design25%- Define data model requirements
  • 1. Record types and page layouts
  • 2. Custom objects design
  • 3. Field-level security
- Design Sales Cloud solution
  • 1. Design opportunity management
  • 2. Design lead management process
  • 3. Design account and contact management
- Design user adoption strategy
  • 1. Change management
  • 2. Training requirements
Integration & Optimization15%- Performance optimization
  • 1. Lightning Experience optimization
  • 2. Salesforce Mobile app configuration
- Integration requirements
  • 1. Calendar integration
  • 2. Email integration
  • 3. Third-party integrations
- Ongoing support and maintenance
  • 1. User adoption monitoring
  • 2. Release management
Migration & Data Management10%- Data migration strategy
  • 1. Data mapping
  • 2. Data validation rules
  • 3. Data loader configuration
- Data quality management
  • 1. Matching rules
  • 2. Duplicate rules
Analytics & Insights10%- KPI measurement
  • 1. Report on business outcomes
  • 2. Define success metrics
- Configure analytics features
  • 1. Einstein Analytics basics
  • 2. Forecasting configuration
  • 3. Sales Cloud Einstein features
Customer Discovery15%- Conduct discovery sessions
  • 1. Document pain points and challenges
  • 2. Capture success criteria
  • 3. Understand sales methodology
- Determine the scope and business objectives
  • 1. Identify key stakeholders
  • 2. Assess current business processes
  • 3. Define business requirements

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q163-Q168):

NEW QUESTION # 163
Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club.
Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use Opportunities to track and report on these subscription deals.
What should a consultant recommend to meet this requirement?

Answer: B

Explanation:
Schedules on the Product object allow users to track the revenue and quantity of products over time, such as for subscription or installment payments. Schedules can be enabled for any product that has a schedule type of Revenue or Quantity, and they can be customized to match the payment terms of each opportunity.


NEW QUESTION # 164
What is a capability of Data Loader? Choose 2 answers.

Answer: B,D


NEW QUESTION # 165
Cloud Kicks want to track the return on investment (ROI) of its marketing campaigns for trade shows and customer webinars.
What should the consultant recommend?

Answer: C

Explanation:
Campaign Influence allows tracking multiple marketing campaigns that have impacted an opportunity, making it an ideal solution for measuring the ROI of marketing efforts such as trade shows and webinars. By enabling Campaign Influence, Cloud Kicks can associate opportunities with one or more campaigns, thus measuring the influence and ROI of each campaign.
* Tracking Campaign ROI: Campaign Influence enables users to see how campaigns contribute to closed deals. It allows for custom attribution models, giving flexibility in how influence is measured.
* Visibility on Opportunity Records: By adding Campaign Influence to the Opportunity page layout, sales reps can easily view which campaigns influenced an opportunity, which supports ROI analysis.
Option A (Primary Campaign Source) limits tracking to a single campaign, and Option C (creating a custom field) would not provide the multi-campaign tracking flexibility available with Campaign Influence. For more on setting up and using Campaign Influence, refer to Salesforce Campaign Influence documentation.


NEW QUESTION # 166
The Support Manager at Universal Containers is getting inaccurate agent performance reports. After researching the data, the Salesforce Administrator has identified hundreds of cases that are closed, but still owned by a queue.
Which two solutions should a Consultant recommend to correct this problem? Choose 2 answers

Answer: B,D


NEW QUESTION # 167
Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered.
Which section of a SOW should the consultant discuss with CK to meet the requirement?

Answer: A


NEW QUESTION # 168
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