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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Administrator Exam |
| Exam Number: | ADM-201 / Salesforce-Certified-Administrator |
| Exam Duration: | 105 minutes |
| Available Languages: | Italian, French, Portuguese (Brazilian), English, Japanese, German, Spanish |
| Real Exam Qty: | 60 scored + 5 unscored |
| Certificate Validity Period: | Valid 3 years; requires annual free Trailhead maintenance to stay active |
| Exam Price: | $200 USD (+ applicable tax), retake: $100 USD |
| Exam Format: | Multiple-select, Scenario-based, Multiple-choice |
| Related Certifications: | Salesforce Certified Platform App Builder Salesforce Certified Advanced Administrator |
| Passing Score: | 65% |
| Recommended Training: | Official Exam Guide Trailhead Prepare for Your Administrator Credential |
| Exam Registration: | Official Salesforce Credential Page Webassessor Registration |
| Sample Questions: | Salesforce Salesforce-Certified-Administrator Sample Questions |
| Exam Way: | Online proctored via Kryterion Webassessor / Pearson VUE, or in-person at authorized test centers |
| Pre Condition: | No formal prerequisites; 6+ months of hands-on Salesforce administration experience recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
>> New Salesforce-Certified-Administrator Test Objectives <<
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To earn the Salesforce Certified Administrator certification, candidates must successfully pass a 60-question multiple-choice exam within 105 minutes. Salesforce-Certified-Administrator Exam is administered by Salesforce and can be taken online or in-person at a testing center. It is recommended that candidates have at least six months of experience working with Salesforce before taking the exam. Additionally, Salesforce offers a range of study materials and resources to help candidates prepare for the exam, including online courses, study guides, and practice exams.
NEW QUESTION # 164
Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.
What should an administrator suggest to meet this request?
Answer: B
Explanation:
Explanation
Probability is a standard percentage field on the Opportunity object that indicates how likely an opportunity will close successfully. It is automatically calculated based on the opportunity stage unless you make it editable on page layouts. To allow sales reps to change the probability field value of their opportunities, you need to make the field editable on page layouts. References:
https://help.salesforce.com/s/articleView?id=sf.opportunity_fields.htm&type=5https://help.salesforce.com/s/artic
NEW QUESTION # 165
administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.
What could cause this issue?
Answer: B
Explanation:
Explanation
One of the possible causes for being unable to add a new user in Salesforce is that the username is already in use by another organization. Usernames must be globally unique across all Salesforce orgs, so if another user has claimed that username before, it cannot be used again. To fix this issue, choose a different username that is not taken by anyone else. The username is not restricted to a domain specific to my domain unless specified by an administrator. The email address used for the username does not have to match a contact record. The email used for the username can be any valid email address. References:
https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_add.htm&type=5
NEW QUESTION # 166
An administrator at Ursa Major Solar needs to send information to an external accounting system What workflow action should the administrator use to accomplish this?
Answer: A
Explanation:
Explanation
Outbound message allows you to send information to an external system as part of a workflow rule or approval process. You can use outbound message to specify which fields to send and which endpoint URL to send them to.
References: https://help.salesforce.com/s/articleView?id=sf.workflow_om_considerations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.workflow_om_define.htm&type=5
NEW QUESTION # 167
The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day.
How should this be configured?
Answer: A
Explanation:
Explanation
Escalation rules allow you to escalate cases based on certain criteria, such as time or priority. You can use escalation rules to transfer unassigned cases to the appropriate service representative within a specified time frame.
References: https://help.salesforce.com/s/articleView?id=sf.customize_escalation.htm&type=5
NEW QUESTION # 168
Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities.
Which is an important consideration for path configuration?
Answer: D
NEW QUESTION # 169
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