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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Introduction to the Appian Platform | 24% | - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Describe common Appian use cases (platform capabilities) - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Recognize different Appian user experiences - Identify the purpose of each Appian object - Recognize role-based application security - Design the user experience (in collaboration with the development team) |
| Topic 2: Appian Software Development Lifecycle (SDLC) | 22% | - Explain the different agile scrum ceremonies - Identify use cases for various environments - Recognize the roles and associated responsibilities of team members - Differentiate between various stages of the Appian SDLC - Evaluate the test scenario before user acceptance testing (UAT) - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) |
| Topic 3: Requirements Gathering | 20% | - Translate business needs into Appian-specific requirements - Document and validate business requirements - Identify and manage requirement dependencies and constraints - Identify key stakeholders and their roles in the requirements process - Describe techniques for eliciting requirements (interviews, workshops, observation) |
| Topic 4: User Story Creation | 14% | - Categorize user stories and collect appropriate requirements based on categorization - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Illustrate the standard user story format - Work with the Product Owner in managing product backlog - Identify the story status (e.g., Draft, Defined, Done) |
| Topic 5: Business Process Modeling | 20% | - Identify common Business Process Model Notation (BPMN) elements - Describe the benefits of creating a future state process model with SMEs - Explain the most common gateway types in the Appian Process Modeler - Illustrate the best method to clearly define user roles when creating a process model diagram - Identify automation opportunities from a given process - Specify which nodes would or would not be used in a given scenario - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) |
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質問 # 40
A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?
正解：C
解説：
For intelligent and automated routing of complex case types based on free text descriptions, integrating with a Natural Language Processing (NLP) system is the most effective solution. NLP can analyze the free text, understand the context, and categorize the cases based on the content, enabling automated and accurate routing.
NLP System Integration Overview:
NLP systems can process and understand human language in text form, identifying key phrases, sentiments, and categories.
By integrating with an NLP service, Appian can automatically route cases to the appropriate department or user based on the analysis of the text provided by external users.
This approach reduces the need for manual review and ensures that cases are handled efficiently and accurately.
Why Not Other Options?:
A . Manual Review Task: This does not automate the process and relies on human intervention, which can be time-consuming and prone to error.
B . Find Functions for Keyword Search: This approach is limited to exact matches and lacks the sophistication needed to understand complex language and context.
C . Translation Service Integration: While useful for language translation, it does not offer the categorization and routing capabilities needed for this use case.
References:
Appian Documentation on NLP Integration: NLP in Appian
Integrating an NLP system with Appian ensures that complex cases are categorized and routed with high accuracy, improving the efficiency and effectiveness of case management.
質問 # 41
Which BPMN notation type is used to reflect the roles and associated activities within a Process Model diagram?
正解：B
解説：
In BPMN (Business Process Model and Notation), a swimlane is used to represent roles and their associated activities within a process model diagram. Each swimlane represents a different role or department, and the tasks or activities performed by that role are placed within the corresponding swimlane. This visual distinction helps in understanding who is responsible for which parts of the process.
Swimlane Overview:
Swimlanes are horizontal or vertical sections within a process model diagram.
Each lane is labeled with the name of the role, department, or entity that is responsible for the activities within that lane.
The activities (tasks, events, gateways) are placed within the appropriate swimlane to show which role is performing each action.
Why Not Other Options?:
A . Task: Represents a single unit of work or activity but does not indicate the role responsible for it.
C . Sequence Flow: Represents the order of activities but does not relate to roles or responsibilities.
D . Sub-Process: Represents a group of related tasks but, again, does not indicate which role is responsible for the activities.
References:
Appian Documentation on Process Modeling: Process Models
Swimlanes are essential for clarifying responsibilities in a process, making it easier for stakeholders to understand and manage the process.
質問 # 42
The HR management team wants to aggregate data to show the number of employees across regions and to be able to drill down into the data.
Which three user story requirements should be collected to assist the development team?
正解：B、D、E
解説：
Data Source (A): The first step in building any report is identifying the source of the data. Understanding where the data comes from is crucial because it affects how the data will be queried, filtered, and displayed. It also impacts performance, security, and accuracy of the data. Appian reports can pull data from various sources such as Appian databases, external databases, or even from integrations with other systems. Documenting this information allows the development team to connect the report to the correct data source, ensuring that the report reflects accurate and up-to-date information.Appian Documentation - Data Sources
Report Type (B): It is essential to define the type of report required. In this scenario, the HR management team wants an aggregate view with drill-down capabilities. The report type will determine how the data is visualized, whether it is a pie chart, bar graph, or tabular format. This user story requirement ensures that the developers design a report that meets the HR team's needs and expectations for viewing and interacting with the data.Appian Documentation - Creating Reports
Role-Based Permissions (D): Role-based permissions are critical for ensuring that users see only the data they are authorized to access. For instance, while an HR executive might have access to all regions' data, a regional manager might only see data for their specific region. Defining these permissions upfront is vital for security and compliance. The development team will use this information to implement the correct access controls in the report, which is crucial for protecting sensitive employee information.Appian Documentation - Managing User Permissions
質問 # 43
During a development sprint, a new issue is identified and raised to the team.
What should you ask the Product Owner to do?
正解：D
解説：
When a new issue is identified during a sprint, it is essential to evaluate its impact on the current sprint's goals and priorities. The Product Owner should assess the severity and importance of the issue. If it is critical, they may need to re-prioritize the sprint backlog and adjust the sprint scope accordingly. This approach ensures that the development team focuses on delivering the highest value to the project. Simply adding the issue to the current sprint or the next sprint without proper evaluation could disrupt the sprint's progress and lead to inefficiencies.Appian Documentation - Agile Methodology in Appian Projects
質問 # 44
A given user story has a description and an acceptance criterion.
Which two other things are needed to mark the story as ready?
正解：A、B
質問 # 45
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