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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Infrastructure and Design | 20% | - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) |
| Topic 2: Protocols, Codecs, and Endpoints | 20% | - Describe SIP interworking between CUCM and Cisco Expressway - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) |
| Topic 3: Call Control | 25% | - Implement toll fraud prevention on CUCM - Describe Mobile and Remote Access (MRA) - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) |
| Topic 4: Quality of Service (QoS) | 15% | - Describe the QoS requirements for these applications (Voice, Video, Data) - Configure LLQ (class map, policy map, service policy) - Describe the class models for providing QoS (DiffServ, IntServ) - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) |
| Topic 5: Collaboration Applications | 5% | - Configure Cisco Unity Connection (MWI, SIP integration) - Configure Cisco Jabber (Switching modes, Deployment modes) |
| Topic 6: Cisco IOS XE Gateway and Media Resources | 15% | - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) - Troubleshoot IOS XE dial plans and dial peer matching - Describe IOS XE media resources (Conferencing, MOH, Transcoding) |
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NEW QUESTION # 67
An engineer is configuring a BOT device for a Jabber user in Cisco Unified Communication Manager Which phone type must be selected?
Answer: A
Explanation:
Explanation/Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_5/ CJAB_BK_D00D8CBD_00_deployment-installation-guide-cisco-jabber115/ CJAB_BK_D00D8CBD_00_deployment-installation-guide-cisco-jabber115_chapter_01000.html
NEW QUESTION # 68 
Refer to t he exhibit. Packets are being sent and received between an IP phone and Cisco UCM but the phone shows as Unregistered on the Cisco UCM Admin web page Which action must be taken next to resolve the issue?
Answer: C
NEW QUESTION # 69 
Refer to the exhibit An engineer is troubleshooting issues with hairpin calls on a Cisco Unified Border Element gateway Which command remediates the issue with the least impact?
Answer: A
NEW QUESTION # 70
Which configuration tells a switch port to send Cisco Discovery protocol packets that configure an attached Cisco IP phone to trust tagged traffic that is received from a device that is connected to the access port on the Cisco IP phone?
A)
B)
C)
D)
Answer: D
Explanation:
Explanation
NEW QUESTION # 71
An engineer is notified that the Cisco TelePresence MX800 that is registered in Cisco Unified Communications Manager shows an empty panel, and the Touch 10 shows a corresponding icon with no action when pressed.
Where does the engineer go to remove the inactive custom panel?
Answer: B
NEW QUESTION # 72
......
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