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| Section | Objectives |
|---|---|
| Topic 1: Understand and Apply the Scrum Framework | - Scrum Team structure and accountabilities - Scrum Events: purpose, flow, and effective execution - Scrum Artifacts: transparency and definition of 'Done' - Empiricism and Scrum Values |
| Topic 2: Grow Agile Organizations | - Scaling and agility beyond the team - Organizational design and culture |
| Topic 3: Manage Products with Agility | - Stakeholder engagement and customer focus - Product Backlog management and refinement - Value delivery and product strategy alignment |
| Topic 4: Develop Individuals and Teams | - Facilitation, coaching, and servant leadership - Self-managing and cross-functional teams - Leadership styles and adaptive behaviors |
| Topic 5: Develop and Deliver Products Professionally | - Technical risk and quality management - Incremental delivery and continuous improvement |
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NEW QUESTION # 42
The relationship between the Product Owner and the Developers has degraded over time.
The Developers are growing increasingly angry with the Product Owner for changing the requirements all the time and not being available enough. The Product Owner is angry with the Developers for changing requirements during implementation. What guidance should the Scrum Master offer?
(choose the best answer)
Answer: A
Explanation:
Explanation
The Scrum Master is responsible for promoting and supporting Scrum, which includes helping the Scrum Team and the organization understand and enact Scrum values, principles, and practices. The Scrum Master should offer guidance that:
Addresses the root cause of the conflict, not just the symptoms or the consequences.
Empowers the Scrum Team to self-organize and collaborate effectively, without relying on external intervention or authority.
Fosters a culture of transparency, inspection, and adaptation, where feedback is welcomed and used to improve the product and the process.
Focuses on delivering value to the customer and meeting the Sprint Goal, not on following a fixed plan or satisfying individual preferences.
Therefore, the best option is to address why requirements change during the Sprint Retrospective, which is an event that allows the Scrum Team to inspect how they worked together and create a plan for improvements.
The Scrum Master should ask the Developers and the Product Owner to talk about why the requirements are changing and consider the impact on value during this discussion. This will help them understand each other's perspectives, clarify their expectations, and align their goals.
The other options are not appropriate because they:
Take everyone to a 2-day off-site event to relax and re-align (A), which may be a nice gesture, but does not solve the underlying problem or help the Scrum Team improve their collaboration skills. It may also be seen as a distraction or a reward for poor performance.
Ask each person's functional manager to instruct their employees that they must collaborate better, or be removed from the team (B), which undermines the self-organization and autonomy of the Scrum Team and introduces a threat of punishment that may damage trust and motivation. It also violates the Scrum value of respect and the principle of servant leadership.
Ask for a project manager or other external resource to mediate and temporarily take over for the Product Owner (D), which creates a dependency on an outsider who may not have the necessary knowledge, authority, or vision to manage the product. It also violates the Scrum role of the Product Owner and the principle of single-wringable-neck.
References: : [Scrum Guide], The Scrum Master : [Scrum Guide], The Sprint Retrospective : [Scrum Guide], The Product Owner : [Scrum Guide], The Developers : [Scrum Guide], Scrum Values
NEW QUESTION # 43
A key concern when multiple Development Teams are working for the same Product Backlog is minimizing dependencies between teams.
Answer: B
Explanation:
Minimizing dependencies reduces complexity and enhances agility.
NEW QUESTION # 44
Eight months ago your company started developing a new product consisting ot several major components.
You are the Scrum Master on the team building the "core" component of the product; your component also integrates all the other components.
The Scrum Teams work in monthly Sprints, and the team has forecast that it will deliver the integrated product in three Sprints. Recently the team's progress slowed because of changes to the other components that they integrate. The program manager is extremely upset when they find out that the team will need two more Sprints. The project managers of the other components confirm their adherence to the original forecast.
As a Scrum Master, what could you do to help the Product Owner?
(choose the best answer)
Answer: A
Explanation:
Explanation
As a Scrum Master, you could help the Product Owner by suggesting working with the program manager and the project managers of the other components on the ordering and the value of your open Product Backlog items to redefine the possible delivery date. This would allow you to collaborate with the stakeholders and align on the expectations and priorities of the product. You could also inspect and adapt your integration process and communication channels with the other teams to minimize the impact of changes and dependencies.
References:
The Scrum Guide 2020, section "The Scrum Master"
The Scrum Master Learning Path, module "The Scrum Master as a Coach"
The Professional Scrum Master II Course, topic "Stakeholder Management"
NEW QUESTION # 45
A Scrum Team must have a Product Owner and Scrum Master.
Answer: B
Explanation:
A Product Owner or Scrum Master can be dedicated to one team OR participate as a member on more than one team. How much time they spend with each team will directly impact effectiveness of the team.
NEW QUESTION # 46
In what ways does the Scrum Master keep a Development Team working at its highest level of productivity?
Answer: C
Explanation:
The Scrum Master serves the Development Team by removing impediments to the Development Team's progress and facilitating Scrum events as requested or needed.
NEW QUESTION # 47
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