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| Section | Weight | Objectives |
|---|---|---|
| Appian Software Development Lifecycle (SDLC) | 22% | - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Identify use cases for various environments - Explain the different agile scrum ceremonies - Evaluate the test scenario before user acceptance testing (UAT) - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Recognize the roles and associated responsibilities of team members - Differentiate between various stages of the Appian SDLC |
| User Story Creation | 14% | - Illustrate the standard user story format - Work with the Product Owner in managing product backlog - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Categorize user stories and collect appropriate requirements based on categorization - Identify the story status (e.g., Draft, Defined, Done) |
| Introduction to the Appian Platform | 24% | - Identify the purpose of each Appian object - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Recognize different Appian user experiences - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Recognize role-based application security - Design the user experience (in collaboration with the development team) - Describe common Appian use cases (platform capabilities) |
| Requirements Gathering | 20% | - Document and validate business requirements - Translate business needs into Appian-specific requirements - Identify and manage requirement dependencies and constraints - Describe techniques for eliciting requirements (interviews, workshops, observation) - Identify key stakeholders and their roles in the requirements process |
| Business Process Modeling | 20% | - Illustrate the best method to clearly define user roles when creating a process model diagram - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Describe the benefits of creating a future state process model with SMEs - Specify which nodes would or would not be used in a given scenario - Identify common Business Process Model Notation (BPMN) elements - Identify automation opportunities from a given process - Explain the most common gateway types in the Appian Process Modeler |
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質問 # 32
A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?
正解：D
解説：
For intelligent and automated routing of complex case types based on free text descriptions, integrating with a Natural Language Processing (NLP) system is the most effective solution. NLP can analyze the free text, understand the context, and categorize the cases based on the content, enabling automated and accurate routing.
NLP System Integration Overview:
NLP systems can process and understand human language in text form, identifying key phrases, sentiments, and categories.
By integrating with an NLP service, Appian can automatically route cases to the appropriate department or user based on the analysis of the text provided by external users.
This approach reduces the need for manual review and ensures that cases are handled efficiently and accurately.
Why Not Other Options?:
A . Manual Review Task: This does not automate the process and relies on human intervention, which can be time-consuming and prone to error.
B . Find Functions for Keyword Search: This approach is limited to exact matches and lacks the sophistication needed to understand complex language and context.
C . Translation Service Integration: While useful for language translation, it does not offer the categorization and routing capabilities needed for this use case.
References:
Appian Documentation on NLP Integration: NLP in Appian
Integrating an NLP system with Appian ensures that complex cases are categorized and routed with high accuracy, improving the efficiency and effectiveness of case management.
質問 # 33
You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?
正解：D
解説：
The responsibilities and attributes described are aligned with the role of a Product Owner in an Agile team. The Product Owner is responsible for maximizing the value of the product resulting from the work of the development team. They have a deep understanding of the business, customer needs, and market trends, and they use this knowledge to manage and prioritize the product backlog.
Role of Product Owner:
Understanding the Business: The Product Owner must understand the business context to prioritize work that delivers the most value.
Expressing Product Backlog Items: The Product Owner is responsible for defining and clearly expressing the items in the product backlog.
Prioritizing and Ordering the Backlog: The Product Owner prioritizes and orders the backlog items to optimize the team's output and ensure alignment with business goals.
Why Not Other Options?:
A . Appian Analyst: While an Appian Analyst may have some similar responsibilities, the specific role of managing the product backlog and optimizing the value delivered by the team is the core responsibility of the Product Owner.
B . Scrum Master: The Scrum Master facilitates the Scrum process but does not manage the product backlog.
D . Sponsor: The Sponsor typically provides financial support and strategic direction but does not manage day-to-day product backlog activities.
References:
Appian Community Success Guide: Roles in Agile Teams
The Product Owner role is crucial in ensuring that the development team is working on the most valuable features and that the product aligns with business and market needs.
質問 # 34
You need to invoke Appian interfaces from an existing web portal.
What is the preferred solution approach?
正解：C
解説：
The preferred solution for invoking Appian interfaces from an existing web portal is to implement an embedded interface approach. Appian provides the ability to embed interfaces (such as forms or dashboards) within other web applications, allowing seamless integration and interaction with Appian functionality from within an existing portal.
Embedded Interface Approach Overview:
Appian interfaces can be embedded in other web applications using iframe technology or JavaScript, allowing users to interact with Appian processes without leaving the existing portal.
This approach is ideal when the goal is to provide Appian functionality within a different user interface while maintaining the user experience of the existing portal.
Why Not Other Options?:
A . Appian Site: While Appian Sites provide a customized user interface within Appian, they do not integrate with external portals.
C . Custom UI instead of Appian UI: Creating a custom UI bypasses the built-in capabilities of Appian, leading to increased development effort and complexity.
D . Headless solution: A headless approach typically involves using Appian as a backend service without a user interface, which is not suitable for this requirement.
References:
Appian Documentation on Embedded Interfaces: Embedding Appian Interfaces Embedding Appian interfaces ensures a smooth integration of Appian capabilities within the existing web portal, enhancing user experience without disrupting the current workflow.
質問 # 35
Review this image:
AND, OR, XOR
What is this group of BPMN symbols called?
正解：C
解説：
In BPMN (Business Process Model and Notation), the symbols AND, OR, XOR are categorized as Gateways. Gateways control the flow of processes by determining which path to follow based on certain conditions. They are essential in managing the decision points within a process, directing the flow based on the logic defined in the process model.Appian Documentation - BPMN Gateways
質問 # 36
You need to draft user stories.
What are the three most important requirements to collect?
正解：B、C、D
解説：
When drafting user stories, the most important requirements to collect are those that directly impact the functionality, security, and user experience of the application. These elements ensure that the application not only meets the user's needs but also adheres to best practices in development.
Security (A):
Ensuring that the application is secure is paramount. Security requirements define how user data is protected and how access is controlled within the system.
This includes authentication, authorization, data encryption, and compliance with relevant regulations.
Process Workflow Steps (B):
Understanding the specific steps involved in the process is crucial for accurately capturing how the application should function.
Detailed workflow steps ensure that the application automates and supports the business process as intended.
User Experience (E):
The user experience (UX) defines how users interact with the application, including the interface design, ease of use, and overall satisfaction.
Capturing UX requirements ensures that the application is intuitive and meets the users' needs.
Why Not Other Options?:
C . Report Filters: While important, they are more specific to reporting functionality and not always a core component of every user story.
D . Branding: Branding requirements are typically considered during the design phase, but they are less critical in the functional drafting of user stories.
References:
Appian Documentation on Gathering Requirements: Requirements Gathering in Appian Focusing on security, process workflow, and user experience ensures that the application is robust, effective, and user-friendly.
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質問 # 37
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