Real 1Z0-1064-26 Exam - 1Z0-1064-26 Demo Test

No doubt the Oracle Fusion Service 2026 Implementation Professional (1Z0-1064-26) certification is one of the most challenging certification exams in the market. This Oracle Fusion Service 2026 Implementation Professional (1Z0-1064-26) certification exam gives always a tough time to Oracle Fusion Service 2026 Implementation Professional (1Z0-1064-26) exam candidates. The Exam4Free understands this hurdle and offers recommended and real Oracle 1Z0-1064-26 exam practice questions in three different formats.

Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Objectives
Computer Telephony Integration (CTI)	- Telephony integration setup 1. Call flows configuration 2. Screen pop functionality 3. Redwood CTI toolbar setup
Managing and Extending Service Requests	- Service Request configuration and lifecycle management 1. SR outcomes and resolutions 2. Profile options and system configuration 3. User and role management 4. Service catalog and category hierarchy 5. Scheduled processes and automation - Application Composer extensions 1. Groovy scripting for business logic 2. Object workflows 3. Custom objects and fields
Customer Entitlements and Action Plans	- Entitlements and SLAs 1. Coverage and service tiers 2. Notifications and performance tracking 3. Milestones and operating calendars - Action Plans 1. Execution within service requests 2. Action plan templates
Notifications, Emails, and Interactions	- Notifications and collaboration 1. In-app notifications 2. Internal collaboration tools - Email processing 1. Email templates and interaction tracking 2. Inbound/outbound email channels
Redwood UX and AI Features	- Redwood interface configuration 1. Workflow implementation platform 2. Activities timeline - AI capabilities 1. Knowledge recommendations 2. SR classification AI
Productivity and Contact Center Tools	- Agent productivity tools 1. Hotkeys and shortcuts 2. SmartText configuration 3. Dashboards and analytics
Digital Customer Service and Chat	- Chatbot and automation 1. Virtual assistant configuration - Digital Customer Service (DCS) 1. UI themes and branding 2. Embedding Fusion Service in external apps
Work Assignment and Routing	- Omnichannel routing 1. Work starvation prevention 2. Cross-channel workload distribution - Queues and assignment rules 1. Agent capacity and availability 2. Assignment rules based on SR attributes 3. Queue configuration
Data Migration and Integration	- Data import/export 1. Import Management tool 2. FBDI import

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Pass Guaranteed 2026 Professional Oracle Real 1Z0-1064-26 Exam

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Oracle Fusion Service 2026 Implementation Professional Sample Questions (Q74-Q79):

NEW QUESTION # 74
Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.

A. It requires the use of a sandbox to modify the fields associated with standard and custom objects.
B. It allows edits to dashboard pages.
C. It requires proper permissions to use the tools and additional permissions to edit the desired object.
D. In includes a preview option for all standard and custom object pages.

Answer: A

NEW QUESTION # 75
Your customer sells a wide variety of Mobile phones. To classify service requests efficiently you plan to create a new primary category called Mobile Phones.
Which four steps are required to define this new category?

A. Check the Active flag.
B. Select Create Category > Create Top-Level Category.
C. Select Service Catalog in Functional Areas.
D. Select Create Category > Create Child Category.
E. Complete Category Name.
F. Select Status = "Active".
G. Select the task Manage Service Request Categories.

Answer: B,D,F,G

NEW QUESTION # 76
If you want to disable the ability to delete activities for all users, what action should you perform?

A. Remove the "delete activities" button from all pages used by the users who have this access.
B. Remove the users of the roles who have the "delete activities" access.
C. Remove the "delete activities" role from all the users who have this role.
D. Remove the "delete activities" privilege from all the roles for users who have this access.

Answer: B

NEW QUESTION # 77
What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?

A. Add images as the product image will not be pulled from Engagement Cloud.
B. Add product ID(s) to the database component.
C. Configure products groups and product items in Engagement Cloud.
D. Add the Product object to your DCS application.

Answer: B,C,D

NEW QUESTION # 78
Which two options are true about role synchronization for Digital Customer Service (DCS)?

A. enables DCS user authentication through an identity management service (such as Engagement Cloud identity management)
B. also synchronizes userIDs and passwords between DCS and Engagement Cloud
C. is required for every DCS instance
D. is real time

Answer: C,D

NEW QUESTION # 79
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