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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Public Sector Solutions Accredited Professional |
| Exam Number: | AP-222 |
| Available Languages: | English |
| Real Exam Qty: | 50 |
| Exam Format: | Scenario-based, Multiple choice |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Duration: | 75 minutes |
| Related Certifications: | Salesforce Accredited Professional |
| Exam Price: | USD 150 |
| Recommended Training: | Public Sector Solutions - Implementation Readiness |
| Exam Registration: | Kryterion Webassessor Pearson VUE |
| Sample Questions: | Salesforce Public-Sector-Solutions Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce Public Sector Solutions and implementation projects |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-public-sector-solutions-ap---AP-222 |
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NEW QUESTION # 13
A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits.
What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?
Answer: B,C,D
Explanation:
Explanation
Linking inspections and visits to permit applications allows the city to track the progress and status of the inspections related to the complaints. Configuring inspections and visits enablesthe city to define the inspection types, schedules, checklists, and outcomes. Configuring action plans on cases and permits allows the city to automate the inspection tasks and workflows, assign them to inspectors, and collaborate on them using Chatter. Reference:
https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/configure-inspections-and-
NEW QUESTION # 14
A Consultant supports the City of Snadboro in setting up a new Licensing & Permitting system. The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance. Which of the following configurations directly impacts the City's Salesforce licensing cost?
Answer: D
Explanation:
Configuring an Application Object Usage Record to track the number of applications processed for License & Permit Management and.. This is the lowest-customization answer that still satisfies the business, security, and lifecycle requirements.
The Core Concept Explained: OmniStudio separates guided interaction, data mapping, orchestration, and UI presentation. That separation is critical for high-volume public-sector intake because each asset can be tested and reused independently.
Step-by-Step Technical Analysis: Design the user journey first, then decide which OmniStudio asset owns each responsibility. OmniScript captures guided input, DataRaptors map Salesforce data, Integration Procedures orchestrate server-side work, and FlexCards expose summarized context. After assembly, validate data payloads, error handling, security, and performance with realistic application records. Configure an Application Object Usage Record to track the number of applications processed for License and Permit Management and Emergency Response Management.
Why the Incorrect Options Are Wrong: A does not meet the implementation-quality bar for security, scale, auditability, or maintainability in this scenario. C does not meet the implementation-quality bar for security, scale, auditability, or maintainability in this scenario. D does not meet the implementation-quality bar for security, scale, auditability, or maintainability in this scenario.
NEW QUESTION # 15
What are two possible use- cases for a FlexCard?
Answer: A,C
Explanation:
FlexCards in Salesforce Public Sector Solutions are used to create highly customizable and dynamic user interfaces. They serve as building blocks to display and interact with data efficiently. Two key use cases for FlexCards include:
* Aggregating Complex Data Models for Quick-Glance Information:
* FlexCards can be designed to pull data from multiple sources and present it in a consolidated, easy-to-understand format. This allows users to quickly get an overview of relevant information without navigating through different sections or records.
* For example, a FlexCard can display a summary of constituent details, open cases, recent interactions, and any pending tasks, all in one place.
* Homepage Widget to Quickly Launch Common Processes:
* FlexCards can be added to the homepage or any other relevant page as actionable widgets. These widgets can include buttons or links to initiate frequently used processes such as creating a new case, scheduling an inspection, or submitting a service request.
* This enhances user productivity by providing quick access to essential functions directly from the homepage.
References:
* Salesforce Help: FlexCards Overview
* Salesforce Public Sector Solutions Documentation
NEW QUESTION # 16
A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the "Visits" related list and click "New." The users also have to manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?
Answer: B
Explanation:
Create a new Action on the Business License Application and Individual Application objects to create a Visit record with.. This selection keeps the implementation declarative and within the intended Public Sector operating model.
The Core Concept Explained: Experience Cloud design is driven by persona, authentication, scale, and sharing. The wrong template or license can create unnecessary cost, weak security, or excessive customization.
Step-by-Step Technical Analysis: Begin with the external persona, authentication requirement, and transaction volume. Select the Experience Cloud license or template that matches that access pattern, then configure sharing sets, external OWD, site visibility, and page access. Finish by testing the experience as anonymous, authenticated, and internal users. Create a Screen Flow launched from the application record page or quick action.
Why the Incorrect Options Are Wrong: B may look related, but it does not place the logic in the correct declarative Public Sector or OmniStudio configuration layer. C may look related, but it does not place the logic in the correct declarative Public Sector or OmniStudio configuration layer. D adds a custom build path and increases lifecycle, security, and upgrade effort when a packaged or declarative capability already supports the requirement.
NEW QUESTION # 17
A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the Visits* related list and click 'New.' The users also have lo manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?
Answer: B
Explanation:
Explanation
Creating a Screen Flow or creating a new Action are two possible approaches for creating a better user experience when creating a Visit. A Screen Flow is a type of flow that can create an interactive user interface to display information or collect data from users. A Screen Flow can have the required fields to create a Visit record and it can be launched by a button on the page layout. An Action is a type of button that can perform tasks such as creating or updating records. An Action can have Predefined Field Values that can automatically populate fields when creating a Visit record. Reference:
https://help.salesforce.com/s/articleView?id=psc_admin_setup_visits.htm&type=5&language=en_US
NEW QUESTION # 18
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