Slack-Dev-201 Test Questions Answers - Premium Slack-Dev-201 Exam

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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Tools5%- Explain the purpose and value of Block Kit Builder.
- Recommend when to use sample code and external resources.
- Recommend when to use the Bolt development framework to build Slack apps.
- List some use cases for Slack Developer Tools (SDT).
Topic 2: Apps in the Slack Platform7%- Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
- Identify when to set up a team to collaborate on a Slack app.
Topic 3: Design for Scale9%- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
- Recommend when to add support for channels that are shared externally with Slack Connect.
- Describe the characteristics of an Enterprise Grid Sandbox.
Topic 4: Design for Security19%- Implement the OAuth installation flow.
- Request the appropriate tokens for your app's use case.
- Request the appropriate scopes for your app's use case.
- Store and retrieve data and tokens safely.
- Design for security.
- Identify the steps you could take to make your app communicate securely in Slack.
Topic 5: APIs for Managing Your Slack12%- Use the SCIM API to manage Slack users and user groups.
- Monitor workspace events with the Audit Logs API.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Recommend when to use an Admin API to automate a Slack workspace or org administration.
Topic 6: Core Development (Workflows, Modals, Interactivity)48%- Develop interactive components such as modals and home tabs.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Integrate Salesforce data with Slack applications.
- Handle interactive payloads and events effectively.

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Salesforce Certified Slack Developer Sample Questions (Q15-Q20):

NEW QUESTION # 15
When developing a Slack app that sends sensitive data to a server, what is a crucial step to ensure secure communication?

Answer: A

Explanation:
Encrypting the data at the application level before sending it to the server Encrypting sensitive data at the application level before transmission is crucial for maintaining security. This ensures that the data remains secure and unreadable in the event of interception during transit.
Why not the other options:
*Using plain HTTP is not secure for transmitting sensitive data, as it can be easily intercepted.
*Using a public server with high traffic does not guarantee security and can expose the data to additional vulnerabilities.
*Frequently changing the server's IP address does not inherently secure the data being transmitted and can complicate legitimate access.


NEW QUESTION # 16
Your team is designing a Slack app for managing lunch orders in the office. The app needs to allow employees to select their meal options from a daily menu.
What is the best way to design this feature?

Answer: A

Explanation:
Implement a drop-down menu in a message for employees to select their meal options A drop-down menu in a message is an efficient and organized way for employees to select their meal options from a daily menu. It offers a structured and streamlined method for making selections, reducing clutter and confusion.
Why not the other options:
*Slash commands might require employees to remember specific commands and format their responses, which can be less user-friendly.
*Collecting orders through direct messages can be cumbersome and lacks the visibility of a group-based order system.
*Using emojis for orders can be confusing and does not provide the structured approach that a drop- down menu does.


NEW QUESTION # 17
When designing a Slack app for an organization using Enterprise Grid, what key aspect should be considered to ensure compatibility across the entire Grid?

Answer: C

Explanation:
Ensure the app supports centralized administration controls that can be managed across multiple workspaces within the Grid When designing for Enterprise Grid, it's important to support centralized administration controls that can be managed across multiple workspaces. This allows for consistent governance and control over the app's functionality within the entire organizational structure of the Grid.
Why not the other options:
*Assuming settings in the primary workspace will apply to all others oversimplifies the complexity of Enterprise Grid.
*Focusing only on user-specific settings may not fully leverage the collaborative and administrative potential of Enterprise Grid.
*Limiting to basic functionality may not meet the diverse and advanced needs of Enterprise Grid users.


NEW QUESTION # 18
What administrative feature lets org admins control which apps can be installed workspace-wide?

Answer: C

Explanation:
Slack's app approval and app-management controls allow administrators to govern application installation and usage. Workspace Owners can enable app approval, pre-approve applications, restrict applications, and determine whether members can request unapproved apps. In Enterprise organizations, Org Owners can establish organization-level app-management policies that enable app approval across workspaces and control which applications may be installed or used. Enterprise administrative interfaces also support approving, restricting, installing, and distributing apps across selected workspaces. Block Kit Builder is a UI-design utility, Socket Mode is an event-delivery mechanism, and the Events API delivers Slack activity notifications; none of those features governs app installation policy. Therefore, option A is the correct administrative control for determining which applications users are allowed to install or request within managed Slack environments.


NEW QUESTION # 19
A company wants to develop a Slack app for managing customer support tickets. The app should enable support staff to receive and respond to tickets efficiently.
What workflow should be implemented?

Answer: D

Explanation:
Develop a bot that automatically assigns tickets to support staff in a private channel A bot that automatically assigns tickets to support staff in a private channel is an effective way to manage customer support tickets. It ensures organization and privacy, while also allowing for efficient tracking and response to each ticket.
Why not the other options:
*A public channel might lead to unorganized ticket submission and can compromise customer privacy.
*Direct messages do not provide a centralized system for managing and tracking support tickets..
*Relying on email integration does not fully leverage Slack's interactive capabilities and may lead to delayed responses.


NEW QUESTION # 20
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