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Salesforce ALS-Con-201 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Foundations and Administration: Covers core system setup including account and territory configuration, mobile app management, security, consent
  • data privacy, intelligent content, and reporting fundamentals for Agentforce Life Sciences.
Topic 2
  • Engagement Planning: Focuses on configuring activity plans, managing HCP
  • HCO visit calendars with territory rules, setting up Key Account Management plans, and leveraging Agentforce AI features for optimized planning.
Topic 3
  • Sampling Inventory Management: Addresses end-to-end sample management including allocation limits, GxP regulatory compliance, disbursement workflows, inventory audits, and sample reporting dashboards.
Topic 4
  • Engagement Execution: Covers the full visit lifecycle including remote engagement capabilities, capturing and sharing medical insights, and managing formal Medical Inquiry processes with HCPs and HCOs.

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The Salesforce ALS-Con-201 certification is a valuable credential that plays a significant role in advancing the Salesforce professional's career in the tech industry. With the Salesforce Certified Agentforce Life Sciences Consultant (ALS-Con-201) certification exam you can demonstrate your skills and knowledge level and get solid proof of your expertise. You can use this proof to advance your career. The Salesforce ALS-Con-201 Certification Exam enables you to increase job opportunities, promotes professional development, and higher salary potential, and helps you to gain a competitive edge in your job search.

Salesforce Certified Agentforce Life Sciences Consultant Sample Questions (Q38-Q43):

NEW QUESTION # 38
Choose 1 option.
An Agentforce Life Sciences Consultant wants to enable the option for field sales reps to CC emails to their colleagues from the Agentforce Life Sciences mobile app.
Which email setting should the consultant enable?

Answer: C

Explanation:
Option A is correct because the requirement is specifically to allow field sales reps to add colleagues as CC recipients when sending emails from the Life Sciences Cloud mobile app. Salesforce Help for customizing and sending emails in Life Sciences Cloud states that users can send emails from the Life Sciences Cloud mobile app from areas such as the home page, visit and account records, the content library, and the presentation player. The same Salesforce Help result also states that users can add colleagues as CC recipients, depending on the Salesforce admin's configuration.
That wording directly matches the option "Add Colleagues as CC." The purpose of the setting is not simply to expose a generic CC field, but to enable the Life Sciences mobile email experience where reps can copy internal colleagues on compliant business communications.
Option B, "Add CC Recipients," is too generic and does not match the Life Sciences-specific setting name in the question. It describes the general email behavior but not the precise admin setting. Option C, "Enable CC Field Representative," is also not correct because it implies a setting focused on copying the field representative, rather than allowing the field representative to add colleagues as CC recipients.
Therefore, to let field sales reps CC colleagues from the Agentforce Life Sciences mobile app, the consultant should enable Add Colleagues as CC.
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NEW QUESTION # 39
Choose 1 option.
An Agentforce Life Sciences Consultant built an Experience Cloud page for Remote Engagement. They need to drag the specific standard component onto the canvas that renders the video player and handles the Terms & Conditions logic.
Which out-of-the-box component should the consultant select?

Answer: C

Explanation:
Option A, HCP Remote Platform Conference, is correct. In Salesforce Life Sciences Cloud Remote Engagement, the consultant creates an Experience Cloud site so Healthcare Providers can join remote visits. Salesforce Help specifically states that the HCP Remote Platform Conference component is available under Custom Components and can also be found through the search bar when building the Experience Cloud page. This is the component that is placed on the page to support the remote engagement conference experience.
The question also mentions video playback and Terms & Conditions logic. Salesforce Life Sciences Cloud Remote Engagement setup includes configuration for video call settings and video call Terms and Conditions, and the Experience Cloud site component is the user-facing component that brings the HCP remote conference experience onto the page. Salesforce Help also references Remote Engagement setup tasks such as configuring video call settings with Twilio and configuring video call Terms and Conditions, showing that Twilio is part of the underlying video-call configuration rather than the Experience Cloud page component itself.
Option B, Twilio Connector, is incorrect because Twilio configuration supports the video service settings, but it is not the component dragged onto the Experience Cloud page canvas. Option C, Remote Video Player, is not the standard component name identified in the Salesforce setup documentation. Therefore, the out-of-the-box component the consultant should select is HCP Remote Platform Conference.


NEW QUESTION # 40
Choose 1 option.
Cumulus Pharma developed a custom Lightning web component to display "Competitor Insights" directly on the Account record page in the Agentforce Life Sciences mobile app. The component was added to the page, but it fails to render correctly as an inline component.
Which prefix should be applied to the Lightning web component's API name to ensure it functions as an inline component in the mobile app?

Answer: A

Explanation:
Option B is correct because Salesforce Life Sciences Cloud requires a specific API-name prefix for custom Lightning web components that should render as inline components in the Life Sciences mobile app. Salesforce Help for creating and adding an LWC as an inline component on a record page states that admins must create a custom mobile-ready LWC and add lscMobileInline_ as the prefix for the component's API name. This exact prefix identifies the component as compatible with the Life Sciences mobile inline rendering framework.
This directly matches the issue in the scenario. The component exists and was added to the Account record page, but it does not render correctly as an inline component in the mobile app. The missing configuration is not the page placement itself, but the required naming convention that allows the Life Sciences mobile app to recognize and render the LWC inline.
Option A, lsc_mobile_, is incorrect because it is not the documented prefix for inline mobile LWCs. Option C, mobileInline_, is also incorrect because it omits the Life Sciences-specific lsc prefix and does not match the Salesforce Help requirement. Therefore, the consultant should rename or recreate the LWC API name using the lscMobileInline_ prefix so it functions correctly as an inline component in the Agentforce Life Sciences mobile app.
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NEW QUESTION # 41
Choose 1 option.
An Agentforce Life Sciences Consultant is configuring the sidebar for the visit engagement screen in the Agentforce Life Sciences mobile app. They want to add related lists for easy access.
What is the maximum number of custom object-related lists that can be added to this sidebar?

Answer: C

Explanation:
Option B is correct. In Agentforce Life Sciences for Customer Engagement, the visit engagement screen in the mobile app can be customized so field users have quick access to key visit information and related records while preparing for or conducting a visit. Salesforce Help identifies the Life Sciences Cloud mobile app setup area as the place where admins configure the visit engagement page, sidebar menu, visit information fields, visit record types, quick actions, and other customer engagement mobile settings. The sidebar menu is intended to provide focused, in-context access to the most relevant information, not to replicate every possible related list from the desktop experience.
The maximum number of custom object-related lists that can be added to the sidebar is five. This limit helps preserve mobile usability and keeps the visit engagement experience streamlined for field sales reps using an iPad or mobile device during HCP or HCO interactions.
Option A is incorrect because 10 related lists would create a heavier mobile interface than the supported sidebar configuration allows. Option C is also incorrect because the product allows more than two custom object-related lists. Therefore, when configuring the visit engagement sidebar, the consultant should plan for a maximum of five custom object-related lists and prioritize the most important related records for the field workflow.
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NEW QUESTION # 42
Choose 1 option.
An Agentforce Life Sciences Consultant has configured the Medical Inquiry process for Cumulus Pharma. When a field sales rep submits a signed inquiry, the status correctly updates to "Submitted," but the Case record remains owned by the rep instead of being automatically routed to the Medical Science Liaisons (MSLs).
Which trigger handler is inactive?

Answer: C

Explanation:
The correct answer is A because the symptom is specifically about Case ownership not changing after a Medical Inquiry is submitted. Salesforce Help for Medical Inquiries shows that the inquiry workflow uses Case status values such as Draft, Signed, Submitted, and Assigned, and Life Sciences Cloud also provides Trigger Handler Administration for configuring Life Sciences trigger handlers, including trigger handlers related to Case objects.
In the scenario, the status update is working correctly: the signed inquiry becomes Submitted. That means the submission process itself is functioning. The failure is isolated to ownership routing: the Case remains owned by the field sales rep instead of being routed to the Medical Science Liaison team or queue. Based on the available options, CaseChangeOwnershipHandler is the handler that directly corresponds to changing ownership on the Case record.
Option B, MSLInquirySubmissionHandler, sounds related to Medical Inquiry submission, but the submission status already updates correctly, so that is unlikely to be the inactive piece. Option C, CaseMSLQueueHandler, sounds like queue routing, but the Salesforce-style handler name that most directly describes the failed behavior is CaseChangeOwnershipHandler. Since the issue is ownership transfer after submission, the inactive trigger handler is CaseChangeOwnershipHandler.
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NEW QUESTION # 43
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