Salesforce Salesforce-Communications-Cloud Exam Objectives, Salesforce-Communications-Cloud Exam Questions

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 2	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 3	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.

>> Salesforce Salesforce-Communications-Cloud Exam Objectives <<

Salesforce Salesforce-Communications-Cloud Exam Questions | New Salesforce-Communications-Cloud Exam Price

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q70-Q75):

NEW QUESTION # 70
A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?

A. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
B. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
C. Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
D. Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.

Answer: A

NEW QUESTION # 71
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer.
However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

A. Model the router as an attribute of the business internet offer with a default value of 'included'
B. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
C. Model the router technical product and decompose it from the business internet offer.
D. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review

Answer: C

Explanation:
If the router included in the business internet offer has no commercial significance, it should be modeled as a technical product and decomposed from the business internet offer. This approach keeps the commercial offer clean and focused on significant elements while ensuring the necessary technical components are included in the order for fulfillment purposes.References:Salesforce Industries Order Management (OM) documentation on product modeling and decomposition.

NEW QUESTION # 72
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

A. Bundle the similar product together to reduce the volume
B. Rationalize the product catalog by identifying duplicates and legacy products that can be removed
C. Make use of object types and attributes to better handle scalability using EPC functionality.
D. Mark the orderable flag on the legacy system to false so that they cannot be used.

Answer: B,C

Explanation:
To reduce the product catalog size and build a stable product catalog, consultants should utilize Object Types and Attributes (B) to enhance scalability and manageability using EPC functionality, and rationalize the product catalog (C) by identifying and removing duplicates and outdated products. This approach ensures a more organized and efficient product catalog that aligns with current business needs.References:Salesforce Communication Cloud EPC documentation and best practices for product catalog management.

NEW QUESTION # 73
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

A. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
B. Model the Ethernet access device as a child product of the dedicated internet service offer
C. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
D. Model dedicated internet service as a child product of the Ethernet access device offer.

Answer: A

NEW QUESTION # 74
An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?

A. Order Item Scope
B. Downstream Order Item Scope
C. Top Order Item Scope
D. Account Scope

Answer: D

NEW QUESTION # 75
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