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| Section | Weight | Objectives |
|---|---|---|
| Sales Productivity and Integration | 8% | - Collaboration and mobile solutions - Third-party application integration - Email and productivity tools integration |
| Sales Lifecycle | 23% | - Build reports and dashboards for sales KPIs - Design sales and marketing processes - Align solutions with business requirements, KPIs and challenges - Apply Sales Cloud features and related products |
| Implementation Strategies | 15% | - Evaluate declarative vs custom development options - Plan and manage implementation projects - Determine deployment and change management approaches |
| Data Management | 8% | - Data migration and integration planning - Data quality and scalability considerations - Manage large data volumes and cross-system data flows |
| Practical Application of Sales Cloud Expertise | 33% | - Opportunity management, products, price books and quotes - Account and contact management - Security and sharing configuration - Lead management and conversion - Territory management and forecasting |
| Consulting Practices | 7% | - Project lifecycle and delivery - Solution design and validation - Requirements gathering and analysis |
>> New Sales-Cloud-Consultant Test Online <<
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NEW QUESTION # 171
Universal Containers wants to track the campaigns that influence won opportunities. Using standard functionality, what should a consultant recommend to meet this requirement?Choose 2 answers
Answer: A,C
NEW QUESTION # 172
Universal Containers wants to divide the revenue of the closed Opportunities between sales reps that worked on the deal. Additionally, on some deals, the sales reps work with technical sales managers and want a way to credit them for their support.
How should the consultant meet this requirement?
Answer: B
Explanation:
This solution will meet the requirement by allowing Universal Containers to divide the revenue of the closed Opportunities between sales reps that worked on the deal and credit technical sales managers for their support. Enabling Opportunity splits will allow sales reps to share credit for an Opportunity with other team members based on their contribution or involvement in closing a deal. Revenue splits will allow sales reps to divide a percentage of an Opportunity's amount among team members who helped generate revenue for that Opportunity. Overlay splits will allow sales reps to give credit to team members who provided assistance or support for that Opportunity without generating revenue directly.
NEW QUESTION # 173
Universal Containers has three sales divisions: hardware software and consulting. Hardware and software division follow ten steps sales process. The consulting division follows an eight step division processes and does not use the prospecting or perception analysis stage during the sales cycle.
Which solution should a consultant recommend to meet this requirement?
Choose 3 answers.
Answer: B,C,D
NEW QUESTION # 174
Cloud Kicks (CK) sells formal and athletic footwear lines. using Product Families on Products to associate each product to corresponding line. CK currently forecasts an Expected Revenue amount that combines all products together.
Answer: A
Explanation:
To improve CK's ability to forecast by footwear line (Product Family), the best solution is to configure a new Forecast Type on the Opportunity Product level that is grouped by Product Family. This approach allows CK to view forecasts segmented by each footwear line instead of a single combined Expected Revenue forecast.
Salesforce Sales Cloud offers different types of forecasting, and one of the flexible options is to use custom Forecast Types that leverage the Opportunity Product level. Here's why option B is the most suitable:
* Forecast Type on Opportunity Product: Configuring a Forecast Type on Opportunity Product allows CK to break down forecasts at a more granular level than the Opportunity itself. Since CK is using Product Families to categorize their products, they can leverage this structure to get distinct forecasts for each family.
* Grouping by Product Family: Salesforce supports using Product Family as a grouping field in forecasting. By doing so, CK can easily view and manage forecasts specific to formal and athletic footwear lines separately, which aligns with their business model of distinct product lines.
* Salesforce Best Practices: As per Salesforce best practices, when a business uses distinct categories of products (like Product Families), it is beneficial to forecast based on these categories to get more accurate insights and sales expectations. This approach is especially effective when different product lines have different sales trends and targets.
* Forecasting Features: Salesforce Sales Cloud documentation outlines that Forecast Types can be configured to display forecast data based on Opportunity Products, and they can be grouped by custom fields like Product Family. This setup provides CK with the segmented view they need, as opposed to combining all products in a single forecast.
* References: For further details, Salesforce's documentation on Forecast Types and Product Families can be referred to, which explains how to set up and manage forecasts at different levels, including Opportunity Product and how to leverage Product Family in forecasting. You can access more information in the Salesforce documentation on Forecast Types and Product Families.
In summary, configuring a Forecast Type on Opportunity Product grouped by Product Family (Option B) aligns with Salesforce Sales Cloud best practices and provides CK with the most effective solution to achieve separate forecasts by their distinct footwear lines.
NEW QUESTION # 175
The Sales Director at Cloud Kicks mandated that implementing logic and automation to quality top leads is priority. Cloud Kicks fully leverages Sales Cloud and has significant data points captured on converted Leads and closed won Opportunities for the past four years. Which two actions can the Consultant first take to ensure a best practices implementation? Choose 2:
Answer: B,D
NEW QUESTION # 176
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