DOWNLOAD the newest Actual4test Arch-302 PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=1DX9sSOMfVlLv9mpA611GqOmGB_Rl9iJ8
Our excellent Arch-302 study materials beckon exam candidates around the world with their attractive characters. Our experts made significant contribution to their excellence. So we can say bluntly that our Arch-302 actual exam is the best. Our effort in building the content of our Arch-302 Practice Questions lead to the development of practice materials and strengthen their perfection. So our Arch-302 training prep is definitely making your review more durable.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Functional Capabilities and Business Value | 7% | - Map customer journeys to B2C solutions - Recommend suitable Salesforce products for business processes - Evaluate product features and business outcomes |
| Topic 2: Integration Strategy | 23% | - Evaluate tools, middleware, and custom development needs - Select integration patterns and APIs - Design secure, scalable, and high-performance integrations |
| Topic 3: Architecture Design | 18% | - Design multi-cloud solution architecture - Illustrate interactions between Salesforce clouds and third-party systems - Address security, compliance, and data residency requirements |
| Topic 4: Data Models and Management | 25% | - Manage data quality, migration, and lifecycle - Plan data integration, synchronization, and governance - Define data models and relationships across systems |
| Topic 5: Discovery and Customer Success | 27% | - Validate architecture, systems of record, and risks - Define success criteria and implementation roadmap - Facilitate customer engagement and requirements gathering |
>> Reliable Arch-302 Dumps Book <<
We offer free demos as your experimental tryout before downloading our real Arch-302 exam questions. For more textual content about practicing exam questions, you can download our products with reasonable prices and get your practice begin within 5 minutes. After getting to know our Arch-302 Test Guide by free demos, many exam candidates had their volitional purchase. So our Arch-302 latest dumps are highly effective to make use of.
NEW QUESTION # 55
Northern Trail Outfitters (NTO) wants to upgrade its customer service by providing the opportunity for customers to engage using social messaging channels such as Facebook, WhatsApp, and SMS to resolve issues and ask questions. They already use Marketing Cloud Mobile Connect and Social Studio. Alongside these, the Solution Architect also recommends implementing Digita I Engagement features in Service Cloud.
Which two reasons should a Solution Architect use to justify those recommendations?
Choose 2 answers
Answer: C,D
Explanation:
Digital Engagement is a set of features in Service Cloud that enables agents to communicate with customers using social messaging channels such as Facebook, WhatsApp, and SMS. To justify the recommendation of implementing Digital Engagement, a Solution Architect can use the following reasons:
* Mobile Connect lacks integration with the service agent console without Digital Engagement. Mobile Connect is a feature in Marketing Cloud that allows sending and receiving SMS messages. However, without Digital Engagement, Mobile Connect messages cannot be handled by Service Cloud agents in the service console or omnichannel routing.
* Social Studio does not support 1:1 messaging on the apps listed in the scenario. Social Studio is a feature in Marketing Cloud that allows listening and engaging with customers on social media platforms. However, Social Studio does not support direct messaging on Facebook or WhatsApp, which are popular social messaging channels.
Option B is incorrect because Mobile Connect supports outbound messaging in more than 200 countries.
Option D is incorrect because Social Studio can respond to public posts or comments on social media platforms. References:
* https://help.salesforce.com/s/articleView?id=sf.service_digital_overview.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.mc_moc_mobileconnect.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.mc_moc_supported_countries.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.mc_ss_social_studio_overview.htm&type=5
NEW QUESTION # 56
A company is using Service Cloud, B2C Commerce, and Marketing Cloud to provide an end-to-end B2C solution. The company does not use MuleSoft or any other integration middleware and does not plan on using them in the near future. The company has about 10 million customers with a growth rate of 10% year over year, On average, each customer raises 10-50 support tickets each year, Each ticket may contain multiple comments, responses, and attachments. There is a need for the service agents to have visibility on customer tickets for up to 5 years.
What approach should a Solution Architect recommend in order to deliver the desired functionality given the company's expected growth over the next 5 years, while still adhering to the platform's governor limits?
Answer: D
Explanation:
This approach allows the company to use Service Cloud for capturing and resolving tickets, which provides a better customer service experience than B2C Commerce. It also allows the company to archive resolved cases and related data into Heroku, which is a cloud platform that can store large amounts of data without hitting the platform's governor limits. Using Salesforce Connect, the company can display the archived data back in Service Cloud without storing it in Salesforce, thus saving storage space and costs. References: https://help.
salesforce.com/s/articleView?id=sf.data_source_connect.htm&type=5 https://www.heroku.com/home
NEW QUESTION # 57
A luxury retailer Is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for their privacy when it comes to their customers' purchases within their stores and would like that to reflect in their online presence as well.
Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to their customers' privacy?
Choose 2 answers
Answer: A,C
Explanation:
To adhere to global data privacy acts and respect customers' privacy, the retailer should enable terms and conditions functionality within Marketing Cloud, which will allow them to display a custom message and a checkbox for customers to agree before they can submit a form or join a list. The retailer should also use profile and preference center functionality for Marketing Cloud Email Studio, which will allow them to capture consent and opt-in confirmation from customers, as well as provide them with options to manage their email preferences and unsubscribe.
References:
* [Terms and Conditions]
* [Profile and Preference Centers]
NEW QUESTION # 58
Universal Containers (UC) wants to implement the right-to-be-forgotten requirement in their Salesforce org in order to be compliant with data privacy laws. This means that UC must delete, archive, or de-identify the data subject's PII in an org within 30 days of their request.
What should a Solution Architect recommend to implement this requirement"*
Answer: C
Explanation:
This answer is correct because Salesforce Privacy Center is a tool that helps satisfy customer requests and data privacy laws related to the right-to-be-forgotten requirement. Salesforce Privacy Center allows admins to create policies that delete, archive, or de-identify the data subject's PII in an org within 30 days of their request, without additional development. References: https://help.salesforce.com/s/articleView?
id=privacy_center.htm&type=5&language=en_US
NEW QUESTION # 59
Northern Trail Outfitters (NTO) hosts a customer care portal using Service Cloud. The portal uses Marketing Cloud for customer interaction for a number of use cases, including customer sign-up and updates on togged cases. NTO has decided that the connectors provided by Salesforce are not flexible enough for their needs, so they would like to explore a programmatic approach for doing so.
Which two considerations should a Solution Architect point out to NTO as it moves forward to integrate the Service Cloud portal with Marketing Cloud for customer interaction? Choose 2 answers
Answer: A,C
Explanation:
Marketing Cloud provides both REST and SOAP APIs for integrating with other systems, including Service Cloud. Both APIs can be used to perform various operations such as creating, updating, or deleting data objects, triggering messages, retrieving tracking data, and more. The REST API uses JSON request and response bodies, while the SOAP API uses XML request and response bodies. The choice of API depends on the use case, preference, and compatibility of the systems involved. References:
* https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/index-api.htm
* https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-getting-started.meta/mc-getting-started
/get-started-with-marketing-cloud-apis.htm
NEW QUESTION # 60
......
Nowadays, there are more and more people realize the importance of Arch-302, because more and more enterprise more and more attention it. If someone pass the Arch-302 exam and own relevant certificates that mean he had good grasp of this field of knowledge, that is to say, he will be popular and valued by more enterprise. In order to help most candidates who want to Pass Arch-302 Exam, so we compiled such a study materials to make exam simply. Our Arch-302 guide torrent has gone through strict analysis and summary according to the past exam papers and the popular trend in the industry and are revised and updated according to the change of the syllabus and the latest development conditions in the theory and the practice.
Valid Arch-302 Practice Materials: https://www.actual4test.com/Arch-302_examcollection.html
P.S. Free & New Arch-302 dumps are available on Google Drive shared by Actual4test: https://drive.google.com/open?id=1DX9sSOMfVlLv9mpA611GqOmGB_Rl9iJ8