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37. Frage
You are auditing the purchasing process of Shelf-Fit, an organisation that designs, manufactures and installs interiors for retail stores. They always employ subcontractors for the installation work.
As an audit team member, you ask the Purchase Manager about the identification of health and safety hazards for contractors on site. Having previously reviewed the hazards list (HZD-21/11 Rev.3), you found that various health and safety hazards were listed but none were associated with contractors working on site.
When you ask about the use of contractors, the response is, " We know that contractors use chemicals, such as glues, paints and varnishes. We trust them since they know more than we do about safe handling of such issues " .
The auditor made the same enquiry to an accompanying member of the health and safety team and was told that chemical safety had never been a problem with the installation process.
You raise a nonconformance against clause 8.1.4.2 of ISO 45001.
At the closing meeting, the audit team leader presents the findings of the audit and comes to the above nonconformity. The OHS Manager presents the auditors with an email from all the current contractors confirming that they always carried out a site risk assessment. He asks that the nonconformity be withdrawn.
Which two of the following responses of the audit team leader would be acceptable?
Antwort: B,D
Begründung:
The correct answers are E, F.
ISO 45001 Clause 8.1.4.2 Contractors requires the organization to coordinate its procurement processes with its contractors, in order to identify hazards and to assess and control the OH and S risks arising from the contractors' activities and operations that impact the organization, the organization's activities and operations that impact the contractors' workers, and the contractors' activities and operations that impact other interested parties in the workplace. It also requires the organization to ensure that contractors and their workers meet the organization's OH and S management system requirements.
In this case, the objective evidence already found during the audit supports the nonconformity:
the hazards list did not include contractor-related hazards;
the Purchase Manager relied on trust rather than controlled OH and S coordination; the OH and S team said chemical safety had never been a problem, which is not evidence of hazard identification, risk assessment, or control.
The email shown at the closing meeting only states that contractors carry out a site risk assessment. That does not automatically demonstrate that Shelf-Fit itself has met Clause 8.1.4.2 requirements for coordinated procurement control, hazard identification, and control of contractor OH and S risks within its own management system. Therefore, the nonconformity should not simply be withdrawn on the spot.
E). Advise management that the information provided will be reviewed at the audit follow-up stage is acceptable because the auditee can submit corrective-action evidence after the audit. The certification decision and close-out process can consider additional evidence later, but that does not erase the nonconformity already supported by audit evidence gathered during the audit.
F). Note the OHS Manager ' s comments but indicate that there is evidence of a nonconformity that needs to be addressed is also acceptable because this is exactly what the audit team leader should do at the closing meeting: acknowledge the auditee's response, but maintain the finding where objective evidence supports it.
Why the other options are not acceptable:
A is not appropriate at the closing meeting. The audit team should base findings on evidence gathered within the audit scope and timing, not start a new off-line investigation with contractors at that point.
B is weak audit management. The audit team leader should control the discussion and decision, not hand it over informally.
C is incorrect because the information is not irrelevant; it is relevant, but not sufficient to invalidate the nonconformity.
D is not acceptable because the email does not remove the original evidence of failure in Shelf-Fit's contractor control process.
38. Frage
You are in the closing meeting of a second-party audit to ISO 45001. Which three of the following topics are most likely to come for discussion?
Antwort: A,C,E
Begründung:
The closing meeting of a second-party audit focuses on the findings, conformance to agreed requirements, and areas for improvement. ISO 19011:2018 provides guidance on closing meetings, stating that the results of the audit, including conformity with criteria, must be reviewed and agreed upon.
Analysis of Options:
* A. The names and email addresses of attendees at the closing meeting:Irrelevant. Attendance details are not part of the audit discussion.
* B. The extent of the auditee's documented information system:While relevant during the audit, it is not typically a focus in the closing meeting.
* C. The extent to which the auditee is conforming to OH&S requirements in supply contracts:
Correct. Second-party audits often assess compliance with contractual requirements.
* D. The extent to which the auditee conforms to ISO 45001 requirements:Correct. The core purpose of the audit is to evaluate conformity to ISO 45001.
* E. The nature of the trading relationship between the organizations:Correct. The trading relationship often shapes the scope and context of second-party audits.
* F. Whether the audit has correctly performed in current contracts with other customers:
Irrelevant. The focus is on the specific audit, not contracts with other customers.
* G. Whether the work instructions for a specific OH&S process are focused on efficiency:
Irrelevant. Efficiency is not the primary focus of an OH&S audit.
ISO References:
* ISO 19011:2018, Clause 6.6.1: Conducting the closing meeting.
* ISO 45001:2018, Clause 9.2: Internal audit requirements.
39. Frage
To verify information, auditors need to use a combination of open and closed questions.
In what two situations would you use a ' closed ' question?
Antwort: C,E
Begründung:
The correct answers are D and F .
In audit interviewing practice, open questions are mainly used to get explanation, description, and insight, while closed questions are used to confirm specific facts or verify that the auditor's understanding is correct.
Guidance on audit interviews says auditors should rely mainly on open questions for expanded responses and use closed questions to confirm answers . ( The Auditor ) That is why D. To confirm conformity or a non-conformity finding is correct. Once the auditor has gathered evidence, a closed question can be used to verify a precise point, confirm whether a requirement has or has not been met, or make sure the factual basis of a conformity/nonconformity is accurate before recording the finding. ISO 19011 also states that nonconformities and supporting audit evidence should be reviewed with the auditee so the evidence is accurate and understood. ( Synersia Foundation )
F). To check that your understanding of a situation is correct is also correct. Closed questions are especially useful at the end of a discussion to confirm the auditor's interpretation of what was said or observed. This is a standard interview technique in auditing. ( Designing Buildings ) Why the other options are not correct:
* A. To obtain an overview of how a task is performed is better done with open questions , because the auditor needs explanation and sequence. ( The Auditor )
* B. To establish communication with the auditee with a view to building trust is usually done through general conversation and open dialogue, not mainly through closed questioning. ( The Auditor )
* C. To gain greater insight into the operation of a process also requires open questions . ( The Auditor )
* E. To follow your audit trail generally needs probing and exploratory questions, which are typically open rather than closed. ( The Auditor )
40. Frage
Which of the following standards talk about the Environment Management System? Select all the correct options, and then select Submit.
Antwort: B,D
Begründung:
Analysis of Options:
* A. Integrated Management System:Correct. An Integrated Management System (IMS) combines multiple standards like ISO 45001, ISO 14001, and ISO 9001, addressing environment management as part of the integration.
* B. ISO 14501:Incorrect. ISO 14501 pertains to milk and milk products, not environmental management.
* C. ISO 45001:Incorrect. ISO 45001 focuses on Occupational Health and Safety, not environmental management.
* D. ISO 14001:Correct. ISO 14001 is the primary standard for Environmental Management Systems.
ISO References:
* ISO 14001: Environment Management Systems.
* Integrated Management Systems: Combines standards like ISO 14001 and ISO 45001.
41. Frage
Which two of the following options best determine the selection of an audit team member?
Antwort: C,F
Begründung:
Audit-team selection must be competence based. Option E is appropriate because an OH and S auditor needs sufficient understanding of applicable statutory, regulatory and other requirements relevant to the organisation
' s activities. This enables the auditor to recognize applicable audit criteria and evaluate objective evidence in the correct regulatory context. Option F is also essential: auditors must communicate clearly during interviews, team discussions, audit findings and closing activities so that evidence and conclusions are accurately understood. An auditor does not need expert-level knowledge of every process; technical experts can supplement the team where specialized competence is required. A history of complaints, unquestioning cooperation with a leader or an intentionally unstructured personal approach are not valid competence criteria.
ISO 19011 specifically frames auditor competence around knowledge, skills, professional behaviour and the ability of the overall audit team to achieve the audit objectives.
42. Frage
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