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| Section | Weight | Objectives |
|---|---|---|
| FlexCards | 23% | - Grouping and displaying customer 360 information - Designing FlexCards to meet requirements - Capabilities and use cases of FlexCards |
| Best Fit Solutioning | 27% | - Performance, security, and best practices - Mapping requirements to OmniStudio capabilities - Fit-gap analysis and solution design - Gathering and analyzing business requirements |
| Data Tools | 23% | - Integration Procedures: connectivity and data flow - DataRaptors: purpose, design, and usage - Calculation Matrices and Procedures |
| OmniScripts | 27% | - Mapping business processes to OmniScript steps - Structure and components of OmniScripts - Validation and alignment with business needs |
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NEW QUESTION # 63
Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers
Answer: A,B,C
Explanation:
Calculation Procedures & Matrices are used to perform complex calculations based on input data and predefined rules. They are suitable for use cases that involve pricing, rating, scoring, or eligibility determination. Therefore, the use cases that should be implemented using Calculation Procedures & Matrices are:
* Use a house's address, size, and age of the building to determine an insurance premium. (This involves rating based on multiple factors)
* Use location and past usage to determine the monthly cost for an energy product. (This involves pricing based on variable inputs)
* Use risk factors for an insured item to determine different insurance product options. (This involves scoring and eligibility based on criteria) The use cases that should not be implemented using Calculation Procedures & Matrices are:
* Use rules to determine eligible insurance products based on a house's address and age of the building.
(This can be done using Business Rules Engine or OmniScript logic)
* Use the product color and capacity to determine the price of a product. (This can be done using simple formulas or lookup tables)
NEW QUESTION # 64
A business needs to retrieve data from custom objects in Salesforce and then send it using a prefillable PDF template. Before it can send the data, it needs to change the format of the dates and then change a currency value by rounding it and removing the decimals.
Which two OmniStudio tools should the OmniStudio Consultant use to meet these requirements?
Answer: B,C
Explanation:
A Data Mapper Extract is appropriate for retrieving the source information because it can query Salesforce records, including related standard or custom object data, and return the required fields as structured JSON.
The resulting data then requires formatting before being supplied to the PDF. A Data Mapper Transform is designed for this purpose and supports both structural and value-level transformations. Salesforce documents output data types for date formatting and specifically provides CurrencyRounded , which converts a value to currency, rounds it, and removes decimal places. Data Mapper Transform can also produce PDF-compatible output or act as a transformation layer before the document action. A Calculation Procedure is unnecessary because the requirement is primarily extraction and formatting rather than complex rating or calculation logic.
Therefore, Data Mapper Extract and Data Mapper Transform satisfy the complete requirement.
NEW QUESTION # 65
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.
What FlexCard feature should the consultant recommend to address this issue?
Answer: A
NEW QUESTION # 66
What is a key difference between Integration Procedures and Data Mappers?
Answer: A
Explanation:
Integration Procedures provide a server-side orchestration layer capable of working with multiple types of data sources and operations. Salesforce documents that Integration Procedures can retrieve Salesforce data, invoke external REST APIs, call Apex, transform information, perform multiple actions, and return a consolidated response. Data Mappers have a narrower responsibility: they primarily read or write Salesforce object data or transform JSON/XML structures. A Data Mapper Extract can retrieve multiple related Salesforce objects , which makes option A an insufficient distinction because that capability is not exclusive to Integration Procedures. Data Mappers also do not directly orchestrate arbitrary external REST services.
When an external API must be accessed, an Integration Procedure commonly uses an HTTP Action.
Therefore, external-system access and multi-source orchestration distinguish Integration Procedures from Data Mappers, making D correct.
NEW QUESTION # 67
The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.
Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?
Answer: A
Explanation:
Explanation
The consultant should recommend creating a specific OmniScript for each business process to improve the planned design of this OmniScript. Having one OmniScript for three different and complex sales processes will make the OmniScript too long and complicated, and will affect the performance and maintainability. Creating separate OmniScripts for each process will make them more manageable and user-friendly, and will also allow for more customization and flexibility
NEW QUESTION # 68
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