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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 32% | - Research Methods
|
| Topic 2: Design | 30% | - Collaboration
|
| Topic 3: Leveraging Adjacent Roles/Skills | 19% | - Knowledge and Skill Infusions
|
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NEW QUESTION # 114
A strategy designer is leading a project to reimagine in-app communication on Cloud Kicks ' sales platform.
The CIO is a key decision-maker but appears to be neutral-and even, at times, a detractor- to the project.
What should the designer do to gain their alignment?
Answer: C
Explanation:
Direct, empathetic 1-on-1 engagement allows designers to hear specific technical or budget objections and address concerns. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Here, Set up a conversation with the CIO to name the challenge and listen to their objections. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Email the stakeholders reiterating project status and asking for any objections to the approach. focuses attention elsewhere, while Ask the sponsor to speak to the CIO on behalf of the project and explain how it meets team needs. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Challenge Framing and Scoping - Create Effective How Might We Statements
NEW QUESTION # 115
A strategy designer proposes a multi-step strategy to reach the ultimate goal of making Cloud Kicks a net-zero company. The first step includes analyzing emissions and integrating data-driven insights into operational planning to reduce the carbon footprint of logistics. Each subsequent step builds on prior work and increases measurable progress until the goal is reached.
Which tool should the designer use to connect short-term efforts with long-term impact goals?
Answer: C
Explanation:
An impact ladder is a strategic tool used to map out the connection between short-term actions and long-term goals. It helps in visualizing how initial steps, such as reducing emissions in logistics, contribute to the overarching objective of achieving net-zero status, ensuring that each phase of the strategy builds towards the ultimate goal.
NEW QUESTION # 116
In listening to its customer and influencers Cloud Kicks (CK) identifies a design opportunity to create a more sustainable sneaker Which additional topics should CK consider before framing the design challenge as a How Might We question?
Answer: B
Explanation:
The additional topics that Cloud Kicks should consider before framing the design challenge as a How Might We question are potential market size and supply chain costs, as these help evaluate the viability and feasibility of the design opportunity. Shareholder priorities and design team capabilities or business drivers and signals of success may not be relevant or important for framing the design challenge.
NEW QUESTION # 117
A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.
What should the strategy designer do to gain alignment?
Answer: B
Explanation:
Grounding discussions in user research insights can refocus stakeholder conversations on user needs and the underlying problems the project aims to solve. This approach can help align stakeholders by emphasizing the importance of addressing these user-centered issues, moving beyond personal preferences or directions.
NEW QUESTION # 118
Executive stakeholders have a variety of projects they want to bring to the market across multiple priorities.
What is the most effective way a strategy designer could influence the stakeholders?
Answer: B
Explanation:
Aligning product proposals to executive strategic key outcomes builds trust and moves executive priorities effectively. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Influence is strongest when recommendations are framed around outcomes the audience is accountable for. Connecting design work to customer value, revenue, retention, efficiency, risk, or strategic priorities makes the recommendation relevant without reducing the work to presentation style alone. Here, Orient around outcomes that matter to stakeholders. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Create teambuilding events with stakeholders to build trust. focuses attention elsewhere, while Invite stakeholders as optional to all design team reviews. addresses a related concern without providing the same fit to the scenario
' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment
NEW QUESTION # 119
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