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Salesforce AP-207 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Solution Design	36%	- Map Energy and Utilities Cloud components to requirements - Design future state business processes - Validate data model fitment - Define security and data access model - Understand deployment tools and best practices - Define future state architecture
Topic 2: Discovery	13%	- Document customer business needs, value and vision - Understand current state architecture - Identify gaps between requirements and standard capabilities
Topic 3: Implementation	38%	- Industry-specific component setup - Post-sales process enablement - License and access management - Initial setup and configuration - Data migration and integration - Contract management configuration - Order Capture setup - Product and pricing configuration
Topic 4: Test and Deploy	13%	- Deployment planning and execution - User acceptance testing management - Testing strategy and scenario design

>> Exam AP-207 Syllabus <<

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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q21-Q26):

NEW QUESTION # 21
An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
Which three steps must the consultant complete to achieve the required outcome?
Choose 3 answers

A. Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,
B. Configure Integration Procedure to fetch the data from the third-party system using available APIs.
C. Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
D. Configure integration with Meter Data Management System
E. Configure integration with Customer Information System.

Answer: A,B,C

NEW QUESTION # 22
Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?
Choose 2 answers

A. Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.
B. Set up Utilities self-serve templates on your target org.
C. Create customer community user profiles for the Utilities self-serve portal.
D. Create an Experience cloud site to set up a sample digital experience site on your target org.

Answer: B,D

NEW QUESTION # 23
An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

A. Use the external pricing feature to send and receive pricing requests from an external pricing engine.
B. Duplicate the third-party pricing application prices into the Salesforce Price list.
C. Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,
D. Install the "Third Party Pricing Application" DataPack from the Process Library.

Answer: A

NEW QUESTION # 24
An energy company wants to send to its customers various types of communication via digital channels. Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9

A. Sales Cloud
B. Communications Cloud
C. Marketing Cloud
D. Service Cloud

Answer: C

Explanation:
Salesforce Marketing Cloud is the preferred solution for energy companies looking to send various types of communication via digital channels to their customers in conjunction with Energy and Utilities Cloud. Marketing Cloud provides a comprehensive suite of tools designed for mass communication, allowing for the creation, management, and delivery of personalized customer communications across multiple digital channels. This integration enhances customer engagement and satisfaction by delivering timely and relevant information. Reference = Salesforce Marketing Cloud documentation highlights its capabilities for mass communication and integration with other Salesforce products, including Energy and Utilities Cloud, to provide a unified platform for customer engagement: https://www.salesforce.com/products/marketing-cloud/overview/

NEW QUESTION # 25
Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?
Choose 2 answers

A. Understanding of the Energy and Utilities customer data model
B. Project team roles and responsibilities
C. A decision on the tool or technology that will be used for migrating the data (ETL)
D. Technical connection details for the billing system
E. A high-level object map of the entities and fields used by the billing system

Answer: A,E

NEW QUESTION # 26
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