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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Data Foundations (CMDB and CSDM) |
| Exam Number: | CIS-DF |
| Certificate Validity Period: | Until major certification retirement/update |
| Real Exam Qty: | 75 |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Format: | Multiple Select, Scenario-based, Multiple Choice |
| Exam Duration: | 90 minutes |
| Exam Price: | $300 USD |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored or test center via Pearson VUE |
| Pre Condition: | ServiceNow CSA certification is recommended; 2+ years CMDB/CSDM experience recommended |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/certified-implementation-specialist-data-foundations-cmdb-and-csdm-cis-df?id=learning_course_prev |
>> CIS-DF Training Questions <<
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NEW QUESTION # 81
The Server [cmdb_ci_server] class uses a dynamic reconciliation rule of lowest value for the Disk Space (GB) field, while the Windows Server [cmdb_ci_win_server] class uses a dynamic reconciliation rule of most reported for the Disk Space (GB) field.
Given the following data sources that populate Windows Server data into CMDB 360 / Multisource CMDB:
Thycotic: 75 GB
ServiceNow: 75 GB
Lansweeper: 50 GB
Altiris: 80 GB
Which value would be added to the CMDB for the Disk Space (GB) field of a Windows Server
[cmdb_ci_win_server] record?
Answer: A
Explanation:
The correct answer is 75 because the Windows Server class has its own dynamic reconciliation rule configured as most reported for the Disk Space field. Even though the parent Server class uses the lowest value rule, the more specific class rule on Windows Server takes precedence for Windows Server records. In CMDB 360 / Multisource CMDB, dynamic reconciliation evaluates values from multiple contributing sources and selects the value according to the configured reconciliation strategy. Here, 75 GB is reported by two sources: Thycotic and ServiceNow. The other values, 50 GB and 80 GB, are each reported only once.
Because the rule is "most reported," the value appearing most frequently across sources is selected. Therefore,
75 GB is added to the CMDB.
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NEW QUESTION # 82
An Enterprise Architect needs to help the CMDB owner understand the benefits of CSDM.
Drag and drop the CSDM domain to the corresponding benefit.
Answer:
Explanation:
Explanation:
Foundation # Use the base system tables when implementing CSDM to get the highest value from ServiceNow products and the Now Platform.
Design and Planning # Understand CIs related to Business Applications and related capabilities; identify redundancies, monitor costs, and make better investment decisions around the roadmap.
Service Consumption # Understand Business Services, ownership, cost, scope of work offered to business consumers, and request access to business services.
Service Delivery # Understand Technical Services, Technical Service Offerings, service support, and all relationships to underlying technology CIs.
CSDM separates data into domains so organizations can model business planning, consumption, and technical delivery without mixing concerns. The Foundation domain provides base reference data such as users, groups, companies, locations, and foundational tables used across the platform. Design and Planning supports architecture and portfolio planning through Business Applications, Business Capabilities, and Information Objects. Service Consumption focuses on how services are exposed to and consumed by business users through Business Services and Business Service Offerings. Service Delivery focuses on how services are technically operated using Technical Services, Technical Service Offerings, Application Services, and supporting infrastructure CIs. This separation is what makes CSDM valuable: each domain answers a different management question while still connecting to a unified service model.
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NEW QUESTION # 83
An Asset Manager wants to ensure that Asset records and CI records are kept synchronized automatically.
How does the Manager do this? (Choose two.)
Answer: A,C
Explanation:
In Data Foundations, "Govern" includes maintaining consistency between closely related data domains so that operational and asset lifecycle processes remain trustworthy. For hardware endpoints (and other asset-backed items), Asset and CI records often represent the same real- world item from two perspectives: financial/lifecycle management (Asset) and operational/service context (CI). Automatic synchronization prevents drift such as different owners, locations, or statuses appearing in Asset vs CI, which can cause reporting errors, incorrect fulfillment decisions, and audit issues.
The platform supports synchronization through out-of-box synchronization logic (commonly implemented as business rules and related configuration) that updates the CI when an Asset changes, and updates the Asset when a CI changes--so the records stay aligned regardless of which team updates which record. Therefore, ensuring the Asset-to-CI update logic is active (A) and the CI-to-Asset update logic is active (B) is the right way to keep data synchronized automatically.
NEW QUESTION # 84
A Business Relationship Manager in an organization wants to implement Service Portfolio Management (SPM) and present offerings to business consumers.
Which CSDM domain does this align with?
Answer: D
Explanation:
The correct answer is Service Consumption. Service Portfolio Management focuses on defining, organizing, and presenting services and offerings to business consumers. In CSDM, this aligns with the Service Consumption, or Sell/Consume, domain. This domain explains how business-facing services and offerings are made available to users, departments, locations, or customer groups. Design and Planning is concerned with strategic planning objects such as Business Applications, Business Capabilities, and Information Objects.
Build and Integration focuses on development and delivery pipelines. Service Delivery focuses on the technical operation and management of services. Since the scenario is about presenting offerings to business consumers through Service Portfolio Management, it clearly belongs to Service Consumption.
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NEW QUESTION # 85
A Platform Data Owner wants to improve data quality with reconciliation rules across five discovery sources.
The Data Owner knows the best option is to include CMDB 360 / Multisource CMDB to manage and monitor discovery sources. The company currently does not have the ITOM Discovery license required for CMDB
360 / Multisource CMDB.
What can the Data Owner do in this case?
Answer: C
Explanation:
The Identification and Reconciliation Engine (IRE) is a core platform capability in ServiceNow and does not require CMDB 360 / Multisource CMDB to function. Even without the ITOM Discovery license, organizations can still define and use IRE reconciliation rules across multiple data sources.
IRE rules are source-aware and can evaluate attributes based on source precedence, regardless of whether CMDB 360 is enabled. CMDB 360 enhances visibility, governance, and monitoring of multiple sources, but it is not a prerequisite for reconciliation logic itself.
Option A is incorrect because purchasing ITOM Discovery is not mandatory to use multisource reconciliation. Option C is also incorrect because CMDB 360 / Multisource CMDB is a licensed add-on, not a universally available platform feature.
Therefore, the Data Owner can proceed by configuring IRE reconciliation rules directly, making Option B the correct answer.
NEW QUESTION # 86
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