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BCS PC-BA-FBA-20 Exam Questions, applicants may study for and pass their desired certification exam. You may use itPass4sure's top PC-BA-FBA-20 study resources to prepare for the BCS Foundation Certificate in Business Analysis V4.1 exam. The BCS PC-BA-FBA-20 Exam Questions offered by itPass4sure are dependable and trustworthy sources of preparation. itPass4sure provides valid exam questions and answers for customers, and free updates for 365 days.
BCS PC-BA-FBA-20 Exam is based on the Business Analysis Body of Knowledge (BABOK) guide, which is a globally recognized standard for the practice of business analysis. PC-BA-FBA-20 exam consists of 40 multiple-choice questions, each with four options, and candidates have one hour to complete the exam. The passing score for the exam is 26 out of 40.
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NEW QUESTION # 62
When analysing stakeholders, it is useful to produce a stakeholder analysis grid.
What is depicted on the axes of this grid?
Answer: C
NEW QUESTION # 63
Halliday Holdings is embarking on a programme to improve its customer experience On joining the programme. Natasha wants to gain an understanding of how its current brand is perceived Which would be the BEST source of information for Natasha?
Answer: A
Explanation:
To determine the best source of information for Natasha to understand how Halliday Holdings ' brand is perceived, we need to evaluate the options based on their relevance and objectivity.
Evaluation of Each Option:
* A. Independent industry websites: Independent industry websites often provide unbiased insights into how a company ' s brand is perceived by customers, competitors, and the market. These sources aggregate reviews, ratings, and expert opinions, making them a valuable resource for understanding external perceptions. Conclusion: This is the best source .
* B. The company website: The company website reflects the organization ' s internal perspective and branding efforts. While useful for understanding how the company presents itself, it does not provide an external view of brand perception. Conclusion: This is not the best source .
* C. The company ' s organizational structure: The organizational structure provides insights into the company ' s internal hierarchy and operations but does not relate to external brand perception.
Conclusion: This is not relevant .
* D. The company ' s complaints procedures: Complaints procedures reflect internal processes for handling customer issues but do not provide a comprehensive view of overall brand perception.
Conclusion: This is not the best source .
NEW QUESTION # 64
The quantitative measures of performance that are used to track achievement of critical success factors are known as what?
Answer: B
Explanation:
Critical Success Factors (CSFs) are the few areas in which an organisation must achieve consistently high performance to meet its mission and strategic goals. To monitor whether a CSF is being achieved, a BA defines quantitative measures of performance, which are known as Key Performance Indicators (KPIs). KPIs are the specific, measurable metrics used to track and assess the success of an activity or the progress towards an objective. For example, if a CSF is "Excellent Customer Service," a corresponding KPI might be "Average Call Waiting Time (less than 60 seconds)"-a clear, quantitative measure. While the Balanced Business Scorecard (D) is a framework that uses CSFs and KPIs, the specific quantitative measures themselves are the KPIs. Objectives (B) are the desired outcomes, not the measure of the outcome.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Strategic Context, CSFs and KPIs) Here are the next five questions:
NEW QUESTION # 65
Which of the following statements about business activity models (BAM) is correct?
Answer: D
NEW QUESTION # 66
Which of the following is NOT a core activity of the Requirements Engineering Framework?
Answer: B
Explanation:
The Requirements Engineering Framework describes the sequence of activities for defining and managing the requirements for a solution. The core activities typically include:
Requirements Elicitation (gathering requirements).
Requirements Analysis (checking, prioritizing, and modelling).
Requirements Documentation (recording in a catalogue or specification).
Requirements Validation (checking fitness for purpose and completeness).Requirements Traceability (linking requirements to their source, design, and tests) is a key aspect of Requirements Management, which is the overarching framework for handling requirements changes and status, but it is typically viewed as a component of the ongoing management process rather than a standalone core engineering activity on the same level as Elicitation or Validation.
(Reference: BCS Requirements Engineering - Requirements Engineering Framework and Activities)
NEW QUESTION # 67
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