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| Section | Weight | Objectives |
|---|---|---|
| UX Fundamentals | 16% | - Accessibility and Inclusive Design - Human-Centered Design Principles - Usability and Information Architecture - Branding and Visual Design Impact |
| Discovery | 13% | - Research Methods and Tools - User Needs and Requirements Gathering - Salesforce UX Personas and Processes - Business Value of Salesforce UX |
| Salesforce Platform UX Implementation | - Mobile UX and Responsive Design - Lightning Design System (SLDS) - Declarative UX Configuration | |
| Prototyping & Validation | - Usability Testing and Iteration - Prototyping Methods | |
| Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping |
MogiExamはSalesforceのPlat-UX-101認定試験に便利なサービスを提供するサイトで、従来の試験によってMogiExam が今年のSalesforceのPlat-UX-101認定試験を予測してもっとも真実に近い問題集を研究し続けます。
質問 # 115
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction
正解：D
解説：
User interface planning is an essential part of the Einstein Bot implementation process, as it involves designing the bot's appearance, behavior, and interactions with the customers. User interface planning can affect the bot's effectiveness and customer satisfaction, as it can influence the clarity, efficiency, consistency, and beauty of the bot's experience.User interface planning includes1:
Choosing a bot avatar and name that match the brand and tone of the company Configuring the bot greeting and fallback messages that set the expectations and boundaries of the bot's capabilities Designing the bot dialogues and menus that guide the customers through the conversation and provide relevant options and information Testing and iterating the bot user interface based on user feedback and analyticsEinstein Bots Project Planning | Salesforce Trailhead
質問 # 116
What is a goal of usability testing?
正解：B
解説：
The correct answer is B. Learning about the user's behavior and preferences. The uploaded study guide directly confirms this answer. Usability testing evaluates how representative users actually interact with a product, prototype, or workflow. Designers observe where users succeed, hesitate, misunderstand information, make errors, or adopt unexpected approaches. These behavioral observations reveal whether the experience aligns with users' mental models and expectations.
Option A contradicts proper usability-testing methodology. The objective is not to train participants to operate the interface correctly. Excessive instructions or coaching can contaminate the study because they prevent researchers from observing whether the design itself communicates what users need to know. The participant should generally attempt representative tasks while the researcher observes behavior and gathers feedback.
Option C describes a narrower comparative optimization technique associated more directly with A/B testing, where different interface variations are exposed to users and measured against a defined outcome. Usability testing instead concentrates on understanding why users experience particular successes or problems.
The critical examination distinction is therefore:
Usability testing = understand user behavior and usability problems.
A/B testing = compare alternative variations quantitatively.
That makes option B the only response aligned with the purpose of usability research.
Study Guide reference/topics: Usability testing, user behavior, user preferences, observational research, Testing.
質問 # 117
What would it mean for the user when designing perceivable content?
正解：B
解説：
Designing perceivable content means that the content should be presented in a way that can be convertible between different formats, so that users with different sensory abilities can access it. For example, providing text alternatives for images and videos, captions and transcripts for audio, and audio descriptions for visual content. This way, users who are blind, deaf, or have low vision or hearing can perceive the content using assistive technologies, such as screen readers, braille keyboards, or captions. The content should not only be presented in a visual format (A) or an audio format (B), as that would exclude users who cannot see or hear the content.The content should be adaptable to different formats and devices, and follow the Web Content Accessibility Guidelines (WCAG) principle of perceivability12.Reference:
Perceivable - Accessibility | MDN
What Is Perceivability in Web Accessibility? WCAG Principles Explained
質問 # 118
Cloud Kicks is planning to build a custom Lightning Web Component (LWC) that needs to be implemented quickly.
Where should the team go to explore Lightning component code, documentation, and specifications?
正解：B
解説：
The best place for the team to explore Lightning component code, documentation, and specifications is the Components Library on developer.salesforce.com1.The Components Library is the Lightning components developer reference, where the team can find code samples, SDKs, tools, metadata coverage information, and a developer guide for Lightning Web Components1.The team can also use the live code environment to code their first Lightning web component and see the results in real time2. Salesforce Extensions for VS Code (A) is a powerful tool for developing Lightning components, but it is not a source of code, documentation, and specifications. Design Tokens on SLDS website (B) are a way to store and maintain consistent design attributes across different platforms, but they are not specific to Lightning Web Components.Reference:
Components Library on developer.salesforce.com
Get Started Coding | Lightning Web Components Developer Guide
質問 # 119
Cloud Kicks plans to release a new Salesforce product to its employees, who all have different backgrounds and experience levels within Salesforce.
Which onboarding design best practice would best support the product release?
正解：B
解説：
The best onboarding design practice for Cloud Kicks would be to identify the message, audience, and purpose for content. This would help them tailor the content to the different needs and preferences of their employees, and provide them with the most relevant and useful information. Providing written help documentation as the single source of truth for learning about new features (A) might not be engaging or effective for all users, especially those who prefer visual or interactive learning. Creating pop-ups to give users a full visualization of a product might be intrusive or overwhelming for some users, and might not explain the benefits or features of the product clearly. Identifying the message, audience, and purpose for content (B) is a key step in creating user-centered onboarding design, as it helps to define the goals, scope, and tone of the content, and to align it with the user's needs, expectations, and motivations.Reference:
[UX Designer Certification Prep: Onboarding Design]
[UX Designer Certification Prep: Content Strategy]
[Salesforce Certified User Experience Designer Exam Guide]
質問 # 120
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私たちは皆、ほとんどの候補者が製品の品質を心配することを知っていました。Plat-UX-101学習教材の品質を保証するために、会社のすべての労働者は、共通の目標のために、 ; Plat-UX-101試験問題です。 Plat-UX-101ガイドトレントを購入すると、高品質の製品、リーズナブルな価格、アフターサービスを提供することが保証されます。私たちのPlat-UX-101テストトレントは、他の学習教材よりもあなたにとってより良い選択だと思います。
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