1Z0-1064-26試験の準備方法｜100％合格率の1Z0-1064-26模試エンジン試験｜検証するOracle Fusion Service 2026 Implementation Professional無料過去問

1Z0-1064-26試験の準備をするとき、がむしゃらにITに関連する知識を学ぶのは望ましくない勉強法です。実際は試験に合格するコツがあるのですよ。もし試験に準備するときに良いツールを使えば、多くの時間を節約することができるだけでなく、楽に試験に合格する保障を手にすることもできます。どんなツールかと聞きたいでしょう。それはもちろんCertJukenの1Z0-1064-26問題集ですよ。

Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Weight	Objectives
Customization, Productivity and Analytics	10%	- Application Composer and extensions - SmartText, hotkeys and audit features - OTBI reporting and integration basics
Knowledge Management	15%	- Article management and access - Knowledge base setup and configuration
Omnichannel Communications	15%	- Email, chat and CTI configuration - Work routing and queue setup - Media toolbar and agent notifications
Fusion Service Overview and Setup	15%	- Functional Setup Manager (FSM) usage - Service configuration basics - Security model, roles and access control
Service Request Management	25%	- SR creation, lifecycle and processing - Service catalog and entitlements - Milestones and action plans - SR categories, assignment rules and routing
Digital Customer Service (DCS)	20%	- Authentication, profiles and security - DCS architecture and deployment - Themes, templates and page customization

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1Z0-1064-26無料過去問 & 1Z0-1064-26日本語学習内容

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Oracle Fusion Service 2026 Implementation Professional 認定 1Z0-1064-26 試験問題 (Q15-Q20):

質問 # 15
One of your service agents needs a new search filter on his Service Requests' list page.
How can the agent achieve this?

A. Grant the agent Administrator permissions to add new search filters.
B. Add fields from the advanced search functionality.
C. Create a new search through the application composer.
D. Create several personalized searches and create them to each other.

正解：C

質問 # 16
Because of capacity issues in your Call Center, you have been asked to modify the number of simultaneous chats that an agent can be assigned from 4 to 2.
Which two steps do you have to follow to limit the channel capacity as required?

A. In the Work Assignments section, modify the default value in the Capacity field to a new value.
B. Select the Manage Capacities task.
C. In the Qualifying Status Values window, select a status from the No Effect on Workload list and move it to the Adds to Workload list.
D. Modify the default values in the Capacity fields for the channels.

正解：C、D

質問 # 17
Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.
Which option allows the customer to address the problem, so that all users can get articles in their native language?

A. Enable new locales for the languages to be used and provision designated users to translate the articles.
B. Modify the original base locales of the articles to match the target language.
C. Deploy the Auto-Translate option on existing articles and turn on the "auto-Translate new articles" feature.
D. Diagnose the usage of the articles to eliminate all nonused documents to avoid unnecessary translations.

正解：A

質問 # 18
Which three subobject functions are included in the REST API for Service Requests (SRs)?

A. Delete message
B. Update resource member
C. Update SR reference
D. Delete activity
E. Update resource manager

正解：B、C、D

質問 # 19
You have just created a new Digital Customer Service (DCS) application and now you need to add a user-registration option.
Which three steps should you perform to configure user self-registration in your DCS application?

A. Configure the self-registrations to restrict registration to only existing Contacts.
B. Configure your self-registrations so that they are automatically approved.
C. Enable the self-registration steps in the "Manage Digital Customer Service Registration Profile Options" task.
D. Disable the anonymous access option in your DCS application.

正解：A、B、D

質問 # 20
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