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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 13% | - Business Value of Salesforce UX - Salesforce UX Personas and Processes - Research Methods and Tools - User Needs and Requirements Gathering |
| Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration | |
| Design Strategy & Solutioning | - Problem Definition and Scoping - Journey Mapping and Experience Design | |
| Salesforce Platform UX Implementation | - Lightning Design System (SLDS) - Declarative UX Configuration - Mobile UX and Responsive Design | |
| UX Fundamentals | 16% | - Accessibility and Inclusive Design - Branding and Visual Design Impact - Human-Centered Design Principles - Usability and Information Architecture |
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NEW QUESTION # 99
Which document should be the source of truth for consistency when implementing a company's brand on Salesforce?
Answer: A
Explanation:
The correct answer is A. The company's style guide, according to the uploaded study guide.
A corporate style guide defines the standards that govern how the brand should be represented. Depending on the organization, this can include approved logos, colors, typography, imagery, tone, spacing conventions, and rules governing how brand assets should or should not be used.
When implementing the brand within Salesforce, the UX Designer should therefore use the company's style guide as the authoritative reference. This ensures the Salesforce experience remains consistent with the organization's other customer-facing and employee-facing channels.
Option B, a design system, may provide reusable components, patterns, tokens, and implementation standards. While highly valuable, the question specifically asks for the document serving as the brand source of truth, and the study guide identifies the style guide.
Option C, project design principles, typically describes higher-level principles that guide decisions within a specific initiative. They do not necessarily contain the detailed brand specifications required for consistent implementation.
The UX objective is to avoid isolated interpretation of the company's identity. Using one authoritative brand reference helps designers make consistent decisions across pages, components, communications, and channels.
Study Guide reference/topics: Brand consistency, style guides, Salesforce branding, UX Fundamentals.
NEW QUESTION # 100
An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers
Answer: B,D,E
Explanation:
These are three of the four core principles of Web Content Accessibility Guidelines (WCAG), which provide a set of standards and best practices for making web content accessible to people with disabilities. The fourth principle isPerceivable, which means that the information and user interface components must be presented in ways that users can perceive. The principles are further divided into 13 guidelines and three levels of conformance (A, AA, and AAA).Reference:
[Web Content Accessibility Guidelines (WCAG) Overview]
[WCAG 2.1 at a Glance]
NEW QUESTION # 101
Which document should be the source of truth for consistency when implementing a company's brand on Salesforce?
Answer: A
Explanation:
A style guide is a document that defines the visual identity and branding of a company, such as the logo, color palette, typography, iconography, imagery, and tone of voice. It helps ensure consistency and coherence across different platforms and channels, and communicates the company's values and personality. When implementing a company's brand on Salesforce, the style guide should be the source of truth for consistency, as it provides the guidelines and rules for applying the brand elements to the user interface. A style guide can also include a pattern library, which is a collection of reusable UI components and design patterns that follow the style guide. A design principle is a statement that expresses the core values and goals of a design process, and guides the decision making and evaluation of a design solution. The Salesforce Lightning Design System (SLDS) is a set of design guidelines and resources for creating consistent and beautiful user experiences on the Salesforce platform. It can be used as a reference and a foundation for customizing the UI according to the company's style guide.Reference:
User Experience Designer Certification Prep: Module 5: Design User Interfaces User Experience Designer Certification Prep: Module 7: Implement User Interfaces What is a Style Guide and Why Every UX Designer Needs One What is a Pattern Library and Why Should You Use One?
The Salesforce Lightning Design System (SLDS) is a comprehensive library of design patterns, components, and guidelines that enable developers and designers to create consistentuser interfaces on the Salesforce platform. It includes a comprehensive library of user interface components, guidelines for design consistency and accessibility, and detailed usage instructions. Using the Salesforce Lightning Design System ensures that all design elements and interactions on Salesforce use the same set of standards and patterns, resulting in a consistent and unified user experience. For more information, see the Salesforce Lightning Design System page (https://www.lightningdesignsystem.com/).
NEW QUESTION # 102
A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org.
Whichtwo resources should help accomplish this?
Choose 2 answers
Answer: A,C
Explanation:
Two resources that can help a UX Designer to explore sample code for Lightning components and see how changing the code affects the visual appearance in real time, without deploying any code to a Salesforce org, are:
Lightning Design System Website. The Lightning Design System website is a resource that provides design guidelines, UI components, and code samples for building Lightning applications. The website also features a live code editor that allows the designer to edit and preview the code for Lightning web components and Aura components, and see the changes reflected in the browser instantly. The live code editor also provides syntax highlighting, auto-completion, and error checking features. The designer can use the Lightning Design System website to experiment with different code snippets and learn how to apply the design principles and best practices for Lightning components.Lightning Design System Website, [UX Designer Certification Prep: Salesforce Design System] Local Development Server. The Local Development Server is a resource that allows the designer to build, run, and test Lightning web components without deploying them to a Salesforce org. The Local Development Server is a CLI plug-in that creates a local web server that serves the Lightning web components from the local file system. The designer can use the Local Development Server to edit the code for Lightning web components in their preferred code editor, such as Visual Studio Code, and see the changes updated in the browser automatically. The Local Development Server also supports hot reloading, which preserves the component state and the browser session during code changes. The designer can use the Local Development Server to speed up the development and testing process and to debug the code for Lightning web components.Local Development Server, [UX Designer Certification Prep: User Testing and Evaluation] The Lightning Web Component Recipes App and the Developer Center's Lightning Component Library are not resources that can help a UX Designer to explore sample code for Lightning components and see how changing the code affects the visual appearance in real time, without deploying any code to a Salesforce org. The Lightning Web Component Recipes App is a sample application that showcases the functionality and best practices for Lightning web components. The Developer Center's Lightning Component Library is a reference guide that provides documentation and examples for Lightning web components and Aura components. However, neither of these resources allow the designer to edit and preview the code in real time, as they require the code to be deployed to a Salesforce org or a scratch org first.Lightning Web Component Recipes App,Developer Center's Lightning Component Library, [UX Designer Certification Prep: User Testing and Evaluation]Lightning Design System Website,Local Development Server,Lightning Web Component Recipes App,Developer Center's Lightning Component Library, [UX Designer Certification Prep: Salesforce Design System], [UX Designer Certification Prep: User Testing and Evaluation]
NEW QUESTION # 103
A UX Designer at Cloud Kicks has the requirements and some user scenarios but wants to test how a new feature will be received by the user. What should the designer create and show to the user to test the content and structure of the new feature?
Answer: C
Explanation:
The correct answer is A. Wireframe Prototype, as explicitly keyed in the uploaded study guide.
The question states that Cloud Kicks already has requirements and user scenarios and now wants to evaluate how users respond to the content and structure of a proposed feature. A wireframe prototype gives participants something concrete enough to review or interact with while keeping attention on organization and functionality rather than polished aesthetics.
Option B, a User Flow, communicates how a user may move through steps or screens. It is useful for documenting process logic, but it does not provide the same screen-level representation of content and structure that can be shown directly to users for evaluation.
Option C, Heuristic Review results, represent an expert-evaluation output. They do not constitute a proposed feature artifact that users can inspect and react to.
The study-guide answer therefore reflects the importance of selecting the right prototype fidelity for the research question. If the team wants feedback about information placement, structure, sequence, and overall concept before investing in detailed visual design, a wireframe prototype is appropriate.
It enables early validation while changes remain comparatively inexpensive.
Study Guide reference/topics: Wireframe Prototype, early testing, content structure, user feedback, Testing.
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