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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visit Execution | 36% | - In-store process management
|
| Topic 2: Data Setup | 36% | - Consumer Goods Cloud data model
|
| Topic 3: Analytics | 6% | - Reporting and KPIs
|
| Topic 4: Platform | 10% | - Core platform configuration
|
| Topic 5: Visit Planning | 6% | - Territory and route management
|
| Topic 6: Integrations | 6% | - System connectivity
|
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NEW QUESTION # 15
A communications company wants to improve their quote-to-order journey experience. The journey has several steps, which include selecting products and services, and integration with the inventory system for device reservation. They want to create a modern, multi-channel experience.
What approach should a Consultant take during planning to ensure optimal development and time to market?
Answer: C
Explanation:
In Salesforce Industries (Vlocity) project methodology, an optimal quote-to-order implementation requires parallel workstreams, especially when designing multi-channel digital experiences that rely on backend APIs such as inventory reservation or device allocation. Public Salesforce implementation practices emphasize that UX design should begin early and only needs high-level API contracts, not full backend development, to progress. This is because modern telecom journeys-product selection, service configuration, device reservation, and inventory validation-depend on microservices exposed through TMF-style APIs or custom integration layers.
Salesforce recommends decomposing work into parallel user stories to accelerate time to market:
UX Design β Driven by user flows, wireframes, and component behavior
Device Reservation API β Defines the interface and payload shapes
Inventory System Integration β Implements backend orchestration
This approach enables the UX team to build using mocked or stubbed APIs, ensuring that design decisions aren't delayed while backend services are still being implemented. This directly aligns with option D, which reflects Salesforce's agile implementation strategy.
Options A and B incorrectly assume UX must wait for full integration design, which slows delivery. Option C suggests sequential workstreams, which Salesforce explicitly discourages due to increased cycle time.
Thus, D is the best match.
NEW QUESTION # 16
Which object is connected to Action Plan?
Answer: B
Explanation:
An action plan is connected to a visit, which represents a scheduled or unscheduled interaction between a field rep and a retail store. A visit can have one or more action plans associated with it, depending on the tasks that need to be completed during the visit. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 17
Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?
Answer: A
Explanation:
A consultant at NTO should determine which tier of data contains the information required to set up products in Consumer Goods Cloud by asking which tier describes stock keeping units (SKU). A SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. SKU is the level of data that is needed to measure share of shelf, which is the percentage of space occupied by a product or brand on a shelf. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19.
NEW QUESTION # 18
Which three types of permissions should be set in the app to provide users access to ' Visits ' , Retail Stores and Action Plan Templates?
Answer: B,D,E
Explanation:
Users performing Consumer Goods Retail Execution activities require the appropriate combination of Retail Execution, Industries Visit, and Action Plans permissions.
Lightning Retail Execution Plus provides access to Consumer Goods Retail Execution capabilities for strategic-sales users. Salesforce lists Lightning Retail Execution Plus among the available Retail Execution permission set licenses used to enable Consumer Goods features.
The Industries Visit permission provides access to industry-specific Visit functionality. Visits are fundamental to Retail Execution because they represent scheduled interactions between field representatives and Retail Stores. The permission set supplies access to objects involved in visit execution, including Visit, Assessment Task, Assessment Task Definition, Action Plan, Action Plan Template, and related records.
The Action Plans permission enables users to access and manage Action Plans. Action Plan Templates define the repeatable activities that are subsequently associated with Visits and executed by field representatives.
Salesforce ' s setup instructions direct administrators to assign a Retail Execution permission set together with Action Plans and Industries Visit to users who require access to visits, tasks, and related Retail Execution capabilities. Sales Quotations addresses a different commercial process.
Study Guide Topics:Platform - > Permission Sets - > Lightning Retail Execution Plus - > Industries Visit - > Action Plans
NEW QUESTION # 19
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?
Answer: A,C
Explanation:
These permissions ensure that users have the necessary access to view and interact with the Tableau CRM for Consumer Goods Cloud app, providing critical analytics and insights.
NEW QUESTION # 20
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