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NEW QUESTION # 116
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts. However, the payer ' s Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer ' s Salesforce org. What should a consultant recommend to the Salesforce administrator to expedite implementation?
Answer: A
Explanation:
The ' Health Cloud Care Request Extensions ' unmanaged package supplies preconfigured record types, page layouts, and picklist values for Care Requests and Utilization Management. Utilization Management structures care requests, authorization review, medical-necessity determination, concurrent review, and related payer-provider approval workflows. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Install the Health Cloud Care Request Extensions package.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Utilization Management
NEW QUESTION # 117
A pharma company wants to leverage Provider Search to help patients find nearby infusion clinics. Which Health Cloud tool should a consultant leverage to drive performance and scalability?
Answer: D
Explanation:
Provider Search uses Data Processing Engine (DPE) jobs to aggregate, flatten, and denormalize complex provider and facility records into the Care Provider Searchable Field object for fast search performance.
Provider Search uses healthcare-specific provider and facility relationships so users can search by criteria such as specialty, location, network, and practice attributes. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Data Processing Engine) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Provider Search
NEW QUESTION # 118
A developer needs to modify the out-of-the-box advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts.
Which three steps should the developer take to accomplish this?
Choose 3 answers
Answer: A,B,D
Explanation:
The Advanced Patient Card in Health Cloud is a FlexCard-based UI component that can be extended to show more patient context, such as Clinical Alerts. To display additional fields (Category, SubjectID, Date for active alerts), the developer should:
A . Clone the parent card
Best practice is to clone the delivered parent Patient Card rather than edit it directly, so you preserve the Salesforce-provided baseline functionality.
B . Create and activate a new child card
Child cards display specific contextual data (such as Clinical Alerts).
To customize which fields show, you create a new child card and activate it.
C . Create a DataRaptor to extract necessary data
Clinical Alert data must be pulled from Health Cloud objects.
A DataRaptor Extract retrieves the required fields (Category, SubjectID, Date) for use in the FlexCard child component.
Why not the others?
D . Define session variables to control visibility of clinical data - Session variables can control context in OmniStudio, but they aren't required just to display fields on the Patient Card.
E . Change the child card state to show active - Card states are used for conditional rendering (loading, error, empty states). Showing active alerts requires data filtering in the DataRaptor, not card state changes.
Salesforce Health Cloud Reference:
Salesforce Health Cloud - Advanced Patient Card
"Clone the Advanced Patient Card to customize it while preserving the delivered version."
"Use child cards to display detailed data such as conditions, medications, or clinical alerts."
"Retrieve data for FlexCards with DataRaptor Extracts."
NEW QUESTION # 119
Bloomington Caregivers is currently in the process of updating its systems as part of a corporate-wide digital transformation initiative. Which two considerations should a consultant include when configuring security, sharing, and visibility rules in Health Cloud to meet a healthcare organization's needs?
Choose 2 answers
Answer: A,B
Explanation:
When configuring security, sharing, and visibility in Salesforce Health Cloud, consultants must consider healthcare-specific requirements such as HIPAA, GDPR, and organizational policies. Two critical considerations are:
B . Understand customer needs, data security, privacy concerns, regulatory compliance, and sharing or visibility restrictions.
Healthcare data involves PHI (Protected Health Information), which requires strict compliance with HIPAA and regional regulations.
Consultants must tailor security models to meet specific privacy and compliance requirements.
C . Regularly review and update security, sharing, and visibility settings in Health Cloud to align with evolving needs, regulations, and organizational policies.
Regulations change, and so do organizational needs. Security and sharing rules must be reviewed and updated periodically to ensure ongoing compliance and relevance.
Why not the others?
A . Ensure that data mask is used in production to appropriately manage PHI.
Salesforce Data Mask is a tool for sandbox data anonymization, not for production. PHI in production should be secured using encryption, field-level security, and sharing rules-not Data Mask.
D . Review Salesforce documentation and implement a standardized security and visibility model.
While documentation is helpful, healthcare organizations require tailored security models that fit unique compliance and data access needs, not a one-size-fits-all model.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Security & Compliance Guidance:
"When configuring Health Cloud, ensure security models reflect customer needs, privacy concerns, and regulatory compliance (HIPAA, GDPR, etc.)."
"Review and update security, sharing, and visibility models regularly to address evolving business, regulatory, and compliance requirements."
NEW QUESTION # 120
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management.
In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
Choose 2 answers
Answer: B,C
Explanation:
Step 1: Requirement Analysis
Admin needs to leverage Advanced Therapy Management for complex gene therapy scheduling.
Step 2: Key Capabilities of Advanced Therapy Management
Book multi-step appointments: Supports sequencing and booking complex, interdependent appointments and procedures (e.g., cell collection, manufacturing, infusion).
Reschedule part of the appointment chain: Enables rescheduling one step in a multi-step process without rebooking the entire chain.
Extract:
"Advanced Therapy Management allows for the orchestration of complex, multi-step appointment chains and the flexibility to reschedule individual steps in the chain." Administer Health Cloud - Advanced Therapy Management Other options:
A: Telehealth scheduling is not a specific feature of Advanced Therapy Management.
D: Einstein is not natively used for chain optimization in Advanced Therapy Management as per current documentation.
Verified Answers:
B . Book multi-step appointments.
C . Reschedule part of the appointment chain.
NEW QUESTION # 121
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