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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workforce Planning and Talent Acquisition | 17% | - Workforce Planning
|
| Topic 2: HR Information Management, Safety, and Security | 10% | - HR Information Management
|
| Topic 3: Total Rewards | 17% | - Benefits
|
| Topic 4: Leadership and Strategy | 33% | - Developing HR Strategy
|
| Topic 5: Talent Management | 23% | - Performance Management
|
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NEW QUESTION # 26
Which of the following encourages individual employee self esteem, such as satisfaction from challenging and exciting assignments?
Answer: D
Explanation:
Explanation/Reference:
Answer option B is correct.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined
NEW QUESTION # 27
Part of organizational development is a commitment to quality. What quality control tool shows categories of failures from largest to smallest in a bar chart?
Answer: D
Explanation:
Section: Volume B
Explanation/Reference:
Answer option C is correct.
A Pareto chart is a special histogram in that it shows categories of failures from the largest failure to the smallest failure. The idea is that the project team or organizational development team will attack the largest problems first.
Pareto chart
A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order. The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right. The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph
M. Juran and Kaoru Ishikawa.
A Pareto chart is a histogram where items (such as number of defects) are ordered by frequency of occurrence, as shown in the below example:
Example of a Pareto chart
It is a type of chart that consists both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is shown by the line.
Answer option A is incorrect. A histogram is simply a bar chart and isn't ordered from largest to smallest.
Answer option D is incorrect. A fishbone diagram is also known as an Ishikawa diagram or a cause and effect chart.
Ishikawa diagram
The Ishikawa diagram (or fishbone diagram or also cause-and-effect diagram) is a diagram that shows the causes of a certain event. A common use of the Ishikawa diagram is to identify potential factors causing an overall effect. It helps identify causal factors and root causes.
It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton. It is considered as a basic tool of quality management.
Answer option B is incorrect. A control chart shows trend analysis by tracking the results of measurements over time.
What are control charts?
Control charts are graphical representations of different processes. These charts contain the maximum and minimum values allowed. Control charts are used to determine whether or not a process is stable or has predictable performance. A process is considered out of control when a data point exceeds a control limit or if seven consecutive points are above or below the mean.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development
NEW QUESTION # 28
According to the OSHA inspection priorities, which type of workplace hazard receives first priority for an inspection?
Answer: D
Explanation:
Explanation/Reference:
Answer option A is correct.
OSHA inspections that will prevent injury or illness receive first priority. An imminent danger is one that has a reasonable certainty of death or serious injury occurring before normal enforcement procedures can occur. Catastrophes and fatal accidents (C) are given second priority. Programmed, high-hazard inspections (B) receive fourth priority, and employee complaints (D) have third. See Chapter 8 for more information.
Chapter: Risk Management
Objective: Risk Assessment
NEW QUESTION # 29
A Total Rewards philosophy can help achieve an organization's strategic goals by doing which of the following?
Answer: D
Explanation:
Explanation/Reference:
Answer option A is correct.
A Total Rewards philosophy helps determine what kind of employees will be attracted to the organization.
Developing a philosophy to target employees with the KSAs needed by the organization can help advance the organization's mission. The pecking order for jobs (D) is based on the value of those jobs to the organization. The philosophy defines leading the competition as a strategy; positioning the company to do so (C) is a result of creating the compensation structure. An entitlement culture is maintained (B) by continuing to pay employees for time on the job instead of for performance.
Chapter: Compensation and Benefits
Objective: Review Questions
NEW QUESTION # 30
A decision about outsourcing specialized labor would most likely be made at which stage of the organizational life cycle?
Answer: B
Explanation:
Answer option A is correct.When funding is low due to startup conditions, a decision must be made regarding obtaining the talent necessary to do the work. Because organizations at this stage do not typically have the funds to develop employees from within such as in the growth and maturity stage (D, C), they often must choose which positions are critical to day-to-day operation and outsource the rest. Chapter: Business Management and Strategy Objective: Review Questions
NEW QUESTION # 31
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