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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Mobile Devices | 15% | - Mobile device hardware and components
|
| Topic 2: Networking | 20% | - Network fundamentals
|
| Topic 3: Virtualization and Cloud Computing | 11% | - Cloud computing concepts
|
| Topic 4: Hardware and Network Troubleshooting | 29% | - Troubleshooting methodology
|
| Topic 5: Hardware | 25% | - PC hardware components
|
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NEW QUESTION # 538
A user only has access to basic printer functions. A technician notices that the advanced printer features are missing. Which of the following actions will fix this issue?
Answer: C
Explanation:
When a printer only provides basic functionality (such as simple printing without duplexing, color management, stapling, or finishing options), this typically indicates that the system is using a generic or basic printer driver rather than the full-featured driver from the printer manufacturer. According to CompTIA Core 1 (220-1201) printing and troubleshooting objectives, advanced printer features are enabled through manufacturer-specific drivers, which expose all hardware capabilities to the operating system.
Operating systems often install default or class drivers automatically, especially when printers are connected via USB or discovered on a network. While these drivers allow basic printing, they do not include proprietary features such as high-resolution settings, tray selection, finishing units, or secure printing options. Installing the correct driver package from the printer manufacturer ensures full compatibility and unlocks advanced functionality.
Restarting the OS or modifying printer settings will not add missing features if the correct driver is not installed. OS-provided patches are designed to fix bugs or compatibility issues, not to enable vendor-specific printer capabilities.
CompTIA explicitly emphasizes verifying and installing manufacturer-recommended drivers as a key troubleshooting step when printer features are missing or limited.
Reference:
CompTIA A+ Core 1 (220-1201) Official Study Guide - Printer Installation, Drivers, and Troubleshooting
NEW QUESTION # 539
After troubleshooting a computer's connectivity, the network team determines there is a port-mapping issue.
After plugging the patch cable into a different port, the issue persists. Which of the following troubleshooting steps should a technician take next to resolve the issue?
Answer: D
Explanation:
When port issues persist after moving to a different switch port, the next logical troubleshooting step is to test the patch cable. Faulty or damaged cables are a common cause of network connectivity problems. Using a cable tester between the computer and the network closet verifies the integrity of the cable and rules out a physical layer issue.
From CompTIA A+ 220-1101 Official Study Guide, Objective 4.2 - Troubleshoot wired and wireless networks:
"If a device continues to experience connectivity issues after switching ports, test the cabling with a cable tester to check for continuity, shorts, or pinout issues before replacing hardware." Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 4: Troubleshooting Network Connectivity CompTIA Exam Objectives 220-1101, Domain 4.2
NEW QUESTION # 540
Which of the following connectors can be used to charge most modern mobile devices and may have the capacity to send data audio and video?
Answer: A
Explanation:
B:USB-C:
USB-C is a versatile connector that supports charging, high-speed data transfer, and the ability to send audio and video signals (e.g., DisplayPort over USB-C).
It is used by most modern mobile devices and laptops because of its fast transfer speeds and power delivery capabilities.
Incorrect Options:
A: Lightning: Lightning is proprietary to Apple devices and does not natively support video output.
C: MicroUSB: MicroUSB is outdated and does not support video output.
D: MiniUSB: MiniUSB is an older standard and does not support modern features like video output or fast charging.
Key Takeaway: USB-C is the most versatile connector for charging and transferring data, audio, and video.
Reference: CompTIA A+ Core 1 Exam Objectives (220-1201), Domain 3.1 - Cable types and features.
NEW QUESTION # 541
A user reports that the print quality of their desk printer is poor. A technician replaces the ink cartridge, but this does not resolve the issue. Which of the following should the technician do next?
Answer: B
Explanation:
If print quality remains poor after replacing the ink cartridge, the next step is to clean the printheads. Printheads can become clogged with dried ink, especially in inkjet printers, causing streaks or faded output.
From the CompTIA A+ 220-1101 Official Study Guide, Objective 4.3 - Troubleshoot printing problems:
"Poor print quality after replacing cartridges is commonly caused by clogged or dirty printheads. Use the printer's cleaning cycle or manually clean the printheads as needed." Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 4: Printer Troubleshooting CompTIA Exam Objectives 220-1101, Domain 4.3
NEW QUESTION # 542
Which of the following is an advantage of using VDI?
Answer: A
Explanation:
Comprehensive and Detailed In-Depth Explanation:
Virtual Desktop Infrastructure (VDI)hosts desktop environments on centralized servers. Thisallowsrapid deployment and consistent configurationacross multiple users, minimizing manual setup and easing IT management.
* Option A:VDI still uses standard authentication methods.
* Option B:Licensing can actually be more expensive due to virtualization software and backend servers.
* Option D:VDI centralizes the desktop environment - viruses would affect the virtual session, not be
"contained locally."
CompTIA A+ Core 1 Exam Objective Reference:
* Objective 4.1: Compare and contrast cloud computing concepts.
NEW QUESTION # 543
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