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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Patient Engagement and Clinical Operations30%- Manage clinical encounters and assessments
- Configure patient timelines and milestones
- Configure patient management workflows
- Implement care plans and care teams
Topic 2: Health Cloud Analytics and Reporting15%- Utilize Health Cloud for operational insights
- Configure Health Cloud reports and dashboards
- Implement clinical analytics
Topic 3: Health Cloud Basics and Administration20%- Explain the capabilities of Health Cloud
- Configure Health Cloud settings and custom metadata
- Manage Health Cloud permissions and sharing
Topic 4: Clinical Data Model and Interoperability20%- Understand the clinical data model
- Explain interoperability and FHIR integration
- Configure clinical objects and relationships
Topic 5: Provider Relationship Management15%- Implement provider search and matching
- Configure provider network management
- Manage referral management

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Salesforce Health Cloud Accredited Professional Sample Questions (Q16-Q21):

NEW QUESTION # 16
A pharmaceutical company is looking to support patients throughout their clinical journey. One of the factors the company needs to track is the socioeconomic and cultural barriers that could hinder a patient's process.
Which Health Cloud capability should a consultant implement to fulfill this requirement?

Answer: D

Explanation:
Tracking socioeconomic and cultural barriers that could hinder a patient's progress requires Salesforce Health Cloud's Social Determinants of Health (SDoH) capability.
Key Features of Social Determinants of Health:
Comprehensive Patient View:
Captures data on factors like income, education, housing, and transportation that influence health outcomes.
Risk Identification:
Identifies potential barriers and integrates them into care plans, enabling proactive intervention.
Care Coordination:
Helps care teams design support services and interventions tailored to individual patient needs.
Why Other Options Are Less Suitable:
B . Clinical Barriers: While useful, this focuses on clinical obstacles rather than broader socioeconomic factors.
C . Utilization Management: Centers on managing care authorizations, not patient barriers.
D . Care Blockers: Not a formal Health Cloud capability; overlaps conceptually with SDoH.
Reference:
Salesforce Social Determinants of Health Overview


NEW QUESTION # 17
During a sprint demo, a customer wants to update fields in the UI on the Patient Medication Manager component.
Which two objects is a consultant able to add and/or remove fields from?
Choose 2 answers

Answer: A,D


NEW QUESTION # 18
A payer is looking for a solution to recruit, credential, and onboard providers into its network.
Which Health Cloud add-on should help the payer address these requirements?

Answer: A

Explanation:
Step 1: Understanding the Requirement
A payer organization needs torecruit, credential, and onboard providersinto its network. This requires features that manage provider information, credentialing processes, onboarding workflows, and network directory maintenance.
Step 2: Official Salesforce Health Cloud Capability
Salesforce Health Cloud offers anadd-on called Provider Network Management (PNM)that is specifically designed for payers to recruit, credential, and onboard providers.
Extract:
"Provider Network Management streamlines recruiting, credentialing, onboarding, and network directory maintenance for payers. It provides tools to manage the provider lifecycle from initial recruitment through onboarding and network management." Administer Health Cloud - Provider Network Management Step 3: Review of Options
* A. Contact Center for Payers: Focused on member and provider service center functionality, not recruiting or credentialing.
* B. Utilization Management: Focused on authorization and medical necessity reviews, not onboarding or credentialing.
* C. Provider Network Management: Specifically built for recruiting, credentialing, and onboarding providers.
* D. Provider Relationship Management: Focuses on relationship management post-onboarding, but not credentialing/onboarding workflows.
Reference:
Provider Network Management in Health Cloud


NEW QUESTION # 19
Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider's specialty at a given facility. Which Health Cloud feature should a consultant implement to fulfill this requirement?

Answer: D

Explanation:
To show end users highlighted information about providers that work at specific facilities, a consultant should implement the Provider Relationship Card feature. This feature allows end users to view information such as provider name, contact details, specialty, role, facility name, and relationship status on a card-like interface on the Facility record page. Provider Network Management, Facility Relationship Center, or HCProvider360 FlexCard are not features that can fulfill this requirement.


NEW QUESTION # 20
How can Code Sets be managed in Health Cloud?

Answer: C

Explanation:
Reference and details below.


NEW QUESTION # 21
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