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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Administrator |
| Exam Number: | Plat-Admn-201 |
| Real Exam Qty: | 60 (approximately) |
| Exam Duration: | 105 minutes |
| Passing Score: | 65% |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Price: | $200 USD (plus applicable taxes, varies by region) |
| Certificate Validity Period: | Maintenance required per Salesforce release cycle (no fixed expiration, ongoing maintenance exams required) |
| Available Languages: | French, German, English, Portuguese (Brazil), Japanese, Spanish |
| Recommended Training: | Salesforce Admin Beginner Trail Advanced Administrator Learning Path |
| Exam Registration: | Pearson VUE Salesforce Exams Salesforce Certification Registration |
| Sample Questions: | Salesforce Plat-Admn-201 Sample Questions |
| Exam Way: | Online proctored exam or onsite test center via Pearson VUE |
| Pre Condition: | No mandatory prerequisites; basic Salesforce platform knowledge recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
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NEW QUESTION # 124
Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be rendered as Closed Lost. Which automation solution should a Platform Administrator use to implement this request?
Answer: D
Explanation:
Flow Builder is the recommended tool for automating updates to multiple related records based on a change to a single record. A "Record-Triggered Flow" can be configured to execute whenever an Opportunity is updated to "Closed Won". The flow can then find all other Opportunities related to the same Account where the "IsClosed" field is false, and use an Update Records element to set their stage to "Closed Lost". Outbound Messages (Option B) are used for notifying external systems, not for internal data updates. Flow Orchestration (Option C) is designed for multi-user, complex business processes and would be overly complicated for this simple record update. Quick Actions (Option D) require a user to click a button, which does not meet the requirement for automatic rendering upon the stage change.
NEW QUESTION # 125
Ursa Major Solar (UMS) wants a place within Salesforce to discuss sensitive records. UMS would like to be able to add new members but does not want non-members to be able to see any information about the forum. What should a Platform Administrator configure to achieve this?
Answer: C
Explanation:
To facilitate the discussion of "sensitive records" where even the existence of the group must be hidden from non-members, a Chatter Unlisted Group is the appropriate solution. Unlike a Private Group (Option B), which can be seen in searches and lists even if the content is hidden, an Unlisted Group does not appear in search results and requires an explicit invitation to join. This ensures that only members know the forum exists, meeting the highest privacy requirement.
Public Groups (Option C) are visible to everyone and are not suitable for sensitive discussions.
"Private Chatter Channel" (Option D) is not a standard term for this type of collaboration group.
Unlisted groups must be enabled in Chatter Settings before they can be created by administrators.
NEW QUESTION # 126
Cloud Kicks has implemented an Employee Agent to answer benefits questions for its employees. How should a Platform Administrator prevent the agent from responding to staff members' questions about the CEO's private health plan and benefits?
Answer: A
Explanation:
In the context of Agentforce AI, grounding and data security are paramount. Salesforce AI agents, including Employee Agents, respect the existing security model of the Salesforce organization1. This means that the most effective way to prevent an agent from accessing or disclosing sensitive information, such as a CEO's private health plan, is to leverage Field-Level Security (FLS) and user permissions2. When an agent "grounds" its response, it only considers data that the running user (or the agent's service user) has the permission to view3. If the CEO's health records are stored in fields or records that are restricted via FLS or Sharing Settings from the profiles or permission sets used by the agent's context, the agent will simply not "see" that data during its retrieval phase4. While modifying instructions and guardrails (Option C) provides an additional layer of safety, it is not as foolproof as the underlying security architecture5. Training the agent (Option D) is not a standard configuration step for preventing specific record access in a production environment6. Therefore, maintaining a robust security model is the critical prerequisite for ensuring that AI agents provide accurate and safe responses without leaking confidential business information.
NEW QUESTION # 127
An administrator at DreamHouse Realty needs to create customized pages for the Salesforce mobile app. Which two types of pages should a Platform Administrator build and customize using the Lightning App Builder?
Answer: A,C
Explanation:
The Lightning App Builder is the primary tool for creating custom user interfaces in both the desktop and mobile versions of Salesforce. For mobile customization, administrators primarily focus on two page types:
App Page: These are custom "landing pages" or "home pages" for an app. They can contain a mix of components like lists, charts, and flows, and they appear as items in the mobile navigation menu.
Record Page: These allow administrators to customize the layout of a specific object (like an Account or a custom Property record) for mobile users. Admins can use "Component Visibility Rules" to show or hide specific sections when the record is viewed on a mobile device, ensuring a streamlined experience on smaller screens.
There is no such thing as a "User Page" (Option B) in the App Builder. While dashboards can be viewed on mobile, they are created in the Dashboard Builder, not the Lightning App Builder (Option D).
NEW QUESTION # 128
When Agentforce performs its grounding check, it examines source information, the topic instructions, and scope. Which additional information does the agent look for during its grounding check?
Answer: B
Explanation:
Grounding is the process by which an AI agent retrieves and uses specific, trusted data to ensure its responses are accurate and relevant. During this process, Salesforce's Einstein Trust Layer performs several critical checks, including identifying Prompt Injection risks. Prompt injection refers to attempts by a user to "trick" the AI into ignoring its instructions or revealing sensitive data by entering malicious commands into the chat interface. By checking for these risks during the grounding phase, the agent can ensure that the instructions it uses to generate a response remain secure and aligned with company policies. While the agent respects field security,
"Encrypted fields" (Option C) are handled at the data access layer rather than as part of the linguistic grounding check. Standard Agentforce agents do not browse the open web for verification (Option D) as they are intended to remain grounded strictly in the company's verified internal data.
NEW QUESTION # 129
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