2026 Exam PEGACPDC25V1 Question | Authoritative 100% Free Certified Pega Decisioning Consultant 25 Latest Demo

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

SectionWeightObjectives
Decision Strategies15%- Predictive analytics integration
- Design and test decision strategies
- Adaptive models
Business Agility in 1:1 Engagement15%- Operational workflows
- Pega GenAI for content and operations
- Change management
Channels10%- Real-time containers
- Multi-channel delivery
- Email and third-party integration
Contact Policy and Volume Constraints13%- Set volume limits
- Prevent action overexposure
- Control outbound exposure
Engagement Policies15%- Define engagement policies
- Design and manage customer journeys
- Build engagement strategies
AI and Arbitration8%- AI-driven prioritization
- Business levers for ranking
- Action arbitration logic
Actions and Treatments12%- Define outbound actions
- Present offers on web channels
- Manage customer actions
Next-Best-Action Concepts12%- Optimize Next-Best-Action strategy
- Optimize customer value in contact center
- Customer engagement blueprint
- One-to-one customer engagement
- Define starting population
- Always-on outbound essentials

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q58-Q63):

NEW QUESTION # 58
U+ Bank's marketing department wants to use the always-on outbound approach to send promotional emails about credit card offers to qualified customers. As a part of this promotion, the bank wants to identify the starting population by defining a few high-level criteria in a segment.
For each condition below, select which two conditions should be defined in Segment and which three conditions should be defined in Engagement policy as best practice.

Answer:

Explanation:


NEW QUESTION # 59
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.

Answer:

Explanation:


NEW QUESTION # 60
U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?

Answer: B

Explanation:
A suppression policy allows you to define conditions that prevent customers from receiving an action or a group of actions. You can use a suppression policy to implement the requirement that customers do not see home loan offers on their account page if they have already received three home loan offers in the last two weeks. You can configure the suppression policy to suppress the home loan group based on the number of times the customer received any action from that group in the past 14 days. Applicability rules are used to determine whether an action is relevant for a customer based on their profile or context, not based on the number of times they received an action. Customer contact limits are used to limit the number of times a customer can be contacted per channel per time period, not based on the number of times they received an action. Volume constraints are used to limit the number of times an action is presented to customers across one or more channels, not based on the number of times they received an action. Verified References:
[Certified Pega Decisioning Consultant | Pega Academy], Suppression policies


NEW QUESTION # 61
As a decisioning architect, you have built a decision strategy that selects actions that are below the average printing cost. The decision strategy contains 'Black Label', 'Red Label,' and 'Blue Label" Proposition components. The printing cost of the Proposition components are calculated based on the 'BaseCost' and
'LetterCount*.

The details of the proposition components are provided in the following table:

Which propositions does the strategy output?

Answer: B


NEW QUESTION # 62
U+ Bank implemented a customer journey for its customers. The journey consists of five stages. The bank observes that as customers progress through the journey, one customer entered the third stage of the journey, and then received an offer that is not included in any journey.
Which statement explains the cause of this behavior?

Answer: C

Explanation:
Pega Customer Decision Hub always selects and prioritizes the most relevant and valuable action for each customer at any given moment, regardless of whether the action is part of a journey or not. A journey is a way to group and organize actions that are related to a common business objective or customer need, but it does not override the Next-Best-Action strategy that determines the best action for each customer. Therefore, if a customer receives an offer that is not included in any journey, it means that the offer is more suitable and beneficial for the customer than any other offer in the journey. Verified References: Pega Decisioning Consultant | Pega Academy


NEW QUESTION # 63
......

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