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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: App Administration	10%	- Manage integrations and workflows - Manage app approvals and app directory - Understand Slack Connect for inter-organization collaboration - Configure app permissions and settings
Topic 2: User Lifecycle Management	14%	- Handle user onboarding and offboarding - Configure user provisioning and deprovisioning - Manage user roles and admin roles - Configure single sign-on (SSO) and identity management
Topic 3: Enabling Slack Success	15%	- Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Promote best practices and user adoption - Create help channels for user support
Topic 4: Channel & User Group Administration	28%	- Manage default channels and required channels - Configure channel management policies - Manage user groups and channel permissions - Implement channel naming conventions and best practices - Convert public channels to private channels
Topic 5: Workspace Administration	9%	- Manage workspace settings and configurations - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace
Topic 6: Security	15%	- Configure domain and IP restrictions - Configure security policies and compliance settings - Monitor and audit workspace activity - Manage DLP (Data Loss Prevention) and retention policies - Enable multi-factor authentication (MFA)
Topic 7: Fundamentals	9%	- Understand Slack roles and responsibilities - Navigate the Slack Admin console - Differentiate between Slack plans and features

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Salesforce Certified Slack Administrator Sample Questions (Q83-Q88):

NEW QUESTION # 83
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?

A. Create a workflow in the #help-admins channel that requires users to provide justification for their request.
B. Enable workspace creation requests via Org Settings.
C. Post the requirements in the #general channel so that your members can see them.
D. Inform users that if they want a new workspace they should reach out to you via direct message (DM).

Answer: B

Explanation:
Slack documentation for Enterprise Grid states:
"Org Owners and Org Admins can enable workspace creation requests via Org Settings, making the process efficient and standardized." Posting requirements (B) is not a controlled or actionable system. DM requests (C) are informal and untrackable. Workflows (D) are helpful, but Slack has built-in support for workspace creation requests through Org Settings, which is more efficient.
(Reference: Slack Administration Study Guide - Managing Workspace Creation on Enterprise Grid)
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NEW QUESTION # 84
You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.
What is the best option for moving Tidepool's channels?
(Select the best answer.)

A. Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.
B. Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace.
C. Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.
D. Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace.

Answer: D

Explanation:
For consolidating workspaces across Slack plans (Pro to Business+), the official process is:
"Export the public channel history from the source workspace and import it into the target workspace." The "Move Channels" tool (B) only exists in Slack Enterprise Grid, not between standard workspaces. There' s no Copy Channels feature (D). Manually recreating channels (A) would lose message history.
(Reference: Slack Administration Study Guide - Workspace Consolidation via Exports and Imports)
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NEW QUESTION # 85
You're a Workspace Admin on the Slack Pro plan.
Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?

A. Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).
B. Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.
C. Ask your Org Owner to enable two-factor authentication (2FA).
D. Stay on the Slack Pro plan, and enable domain claiming.

Answer: B

Explanation:
Slack domain claiming is:
"Only available on Enterprise Grid, allowing an organization to reserve its domain and prevent users from creating independent Slack workspaces with corporate emails." Pro plan (A) cannot support domain claiming. EKM (B) secures encryption keys, unrelated to domain claiming. 2FA (D) enhances authentication but doesn't block workspace creation.
(Reference: Slack Administration Study Guide - Domain Management on Enterprise Grid)
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NEW QUESTION # 86
You're an Org Admin working at a financial services organization. It recently upgraded to Slack Enterprise Grid, and leadership is defining a set of security policies for employees to follow when using Slack on mobile devices.
After reviewing the requirements, you determine EMM is the best option.
Which requirement makes EMM the right option for this organization?

A. Require a minimum app version to access Slack from a mobile device.
B. Restrict access to workspaces to approved mobile devices only.
C. Require secondary authentication to access Slack from a mobile device.
D. Block file downloads and message copying on mobile devices.

Answer: B

Explanation:
According to Slack's Enterprise Mobility Management (EMM) documentation:
"EMM allows organizations to restrict access to Slack only from approved (managed) mobile devices, enhancing security and ensuring compliance with corporate policies." Requiring minimum app versions (A), blocking downloads (C), and requiring secondary authentication (D) are native Slack security settings or can be handled with mobile session settings - but device restriction is specifically an EMM capability.
(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Overview)
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NEW QUESTION # 87
Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?

A. Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.
B. Members must use a biometric reader to authenticate with Slack.
C. Members must submit a verification code along with their password each time they sign in.
D. Members must have a sophisticated and complex password that is updated regularly.

Answer: C

Explanation:
Mandatory Two Factor Authentication (2FA) adds an extra layer of security to member accounts. When enabled, Slack requires that:
"Members must enter a verification code from an authentication app or text message after submitting their password to successfully sign in." This means each time members sign into Slack, they must provide both their password and a second factor, typically a code generated by a mobile authentication app or received via SMS. This prevents unauthorized access even if a password is compromised.
The other options (A, B, C) describe different security measures but do not accurately represent the behavior of 2FA as configured in Slack.
(Reference: Slack Administration Study Guide - Security and Compliance - Two Factor Authentication)

NEW QUESTION # 88
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