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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Inventory and Stock Management | 15-20% | - Stock replenishment workflows - Product information management - Inventory reconciliation - Inventory tracking features |
| Topic 2: Tasks and Activities Management | 15-20% | - Task completion and tracking - Calendar integration - Task creation and assignment - Activity types and templates |
| Topic 3: Consumer Goods Cloud Overview and Configuration | 15-20% | - Consumer Goods Cloud product overview and key capabilities - User licensing and permission sets - Configuration settings and administrative controls - Consumer Goods Cloud architecture and data model |
| Topic 4: Performance Analytics and Reporting | 15-20% | - Pre-built reports and dashboards - Custom report creation - KPI tracking and metrics - Data visibility and sharing settings |
| Topic 5: Mobile Application Features | 10-15% | - Consumer Goods Cloud mobile app overview - Photo capture and attachments - Offline capabilities - Digital asset access |
| Topic 6: Retail Execution | 20-25% | - GPS tracking and location services - Check-in and check-out workflows - Route optimization basics - Store and account management - Visit planning and scheduling |
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NEW QUESTION # 97
Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?
Answer: A
Explanation:
The Action Plan Type that should be selected when creating an Action Plan for Consumer Goods Cloud is Visit Execution. An Action Plan Type is a metadata record that defines the type and configuration of an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. The Visit Execution Action Plan Type is designed for Consumer Goods Cloud users who need to create action plans for their store visits. A visit is an interaction between a field rep and a retail store. Verified References:
[Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 98
ABC Telecom is using Communications Cloud for their enterprise customers. ABC Telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale or MACD order completes fulfillment for wholesale products. There are about 5,000 orders placed by each reseller throughout the day. There are hundreds of active reseller users present in the system.
How should a Consultant recommend that ABC Telecom integrate Communications Cloud with their assurance platform?
Answer: C
Explanation:
ABC Telecom requires that assets be synchronized to their assurance platform immediately after fulfillment, and they operate in a high-volume wholesale environment (5,000+ orders per reseller/day and hundreds of concurrent users). Salesforce recommends event-driven, near-real-time integration for high-scale fulfillment notifications.
Platform Events are Salesforce's native, scalable publish/subscribe mechanism designed for high throughput and low latency. When an order completes fulfillment, Communications Cloud can publish an event that external systems subscribe to. The assurance platform can then call the GetAsset API to retrieve the exact asset structure needed for assurance workflows.
This pattern is explicitly recommended in Salesforce high-throughput integration architectures because it:
Eliminates polling
Handles large transaction volume
Provides near-real-time sync
Decouples fulfillment from assurance systems
Scales horizontally across resellers
Option A (using OM orchestration) is synchronous and not optimal for high throughput.
Option B (on-demand REST pull) causes latency and excessive polling.
Option C (Bulk API) is batch-oriented, not real-time, and unsuitable for near-immediate updates.
NEW QUESTION # 99
Universal Containers is using Communications Cloud Order Management and just onboarded their enterprise sellers and regional champions from various regions. After adding these sellers, the volume of orders has gone up considerably and orchestration is failing because the number of Apex jobs queued is exceeding the maximum allowed.
What should a Consultant suggest to mitigate the orchestration errors?
Answer: B
Explanation:
In Salesforce Communications Cloud Order Management, orchestration steps execute through Apex-based orchestration jobs. When order volume rises sharply-as happens when additional sellers or regional teams begin submitting orders-the system may hit Salesforce's platform limit for queued Apex jobs (50 × number of licensed Salesforce users). Once this limit is reached, orchestration fails.
Salesforce's official scalability recommendation is to enable Platform Events for Orchestration. This switches Order Management from synchronous Apex-queue processing to asynchronous, event-driven orchestration, which drastically reduces reliance on Apex jobs. Platform Events allow OM to process far more concurrent orchestration steps without hitting queue limits and provide better throughput and resilience for enterprise-scale flows.
Options A and B are incorrect because Salesforce does not increase Apex job limits, and splitting orders is not a best-practice. Option D reduces automation and violates OM design principles.
NEW QUESTION # 100
Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed
Answer: A
Explanation:
Assigning the Shipment object to the user enables the listing of items in the delivery task, as this object tracks the movement of products from warehouses to retail locations.
NEW QUESTION # 101
Which two standard capabilities are available when executing a promotion check in the field?
Answer: C,D
NEW QUESTION # 102
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