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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Practical Application of Sales Cloud Expertise	33%	- Territory management and forecasting - Lead management and conversion - Opportunity management, products, price books and quotes - Security and sharing configuration - Account and contact management
Consulting Practices	7%	- Requirements gathering and analysis - Project lifecycle and delivery - Solution design and validation
Sales Lifecycle	23%	- Build reports and dashboards for sales KPIs - Design sales and marketing processes - Apply Sales Cloud features and related products - Align solutions with business requirements, KPIs and challenges
Sales Productivity and Integration	8%	- Third-party application integration - Collaboration and mobile solutions - Email and productivity tools integration
Implementation Strategies	15%	- Determine deployment and change management approaches - Evaluate declarative vs custom development options - Plan and manage implementation projects
Data Management	8%	- Data migration and integration planning - Data quality and scalability considerations - Manage large data volumes and cross-system data flows

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q174-Q179):

NEW QUESTION # 174
Northern Trail Outfitters (NTO) has launched an initiative to increase the number of leads being qualified each week, the number of activities being created for each opportunity, and the opportunity win rate. The Vice President (VP) of Sales would like to receive a daily update on the progress being made towards these goals.
What solution should a consultant recommend to accomplish this?

A. Build three reports for the lead, activity, and opportunity information; have them automatically refreshed daily.
B. Build a joined report to show the lead, Activity and Opportunity information, scheduled it to email daily to VP of sales.
C. Build a custom report type to display lead, activity, and opportunity information; have the VP of Sales follow the report on Chatter.
D. Build three reports for the lead, activity, and opportunity information; add them to a dashboard to be emailed daily to the VP of Sales.

Answer: B

NEW QUESTION # 175
Who is most interested in ease of use, value, and time-saving solutions?

A. Sales/Marketing Managers
B. IT
C. Sales Reps
D. Sales/MarketingVP

Answer: C

NEW QUESTION # 176
The admin at uBHMBon tamers has been getting complaints from sales reps about duplicate Leads ... Salesforce. The admin has already set up a matching rule for Leads.
What should the consultant recommend to resolve the issue?

A. Change the criteria for the standard Contact matching rule.
B. Confirm the standard matching rule is inactivated.
C. Confirm the custom matching rule is activated.
D. Change the criteria for the standard Lead matching rule.

Answer: C

Explanation:
Confirming that the custom matching rule is activated is the best way to resolve the issue of duplicate leads in Salesforce. A matching rule is a rule that defines how records are compared for duplicates based on fields and fuzzy logic. A custom matching rule is a matching rule that can be created and customized by users based on their needs and preferences. A custom matching rule must be activated before it can be used by duplicate rules or other features that prevent or allow duplicates. By confirming that the custom matching rule is activated, the admin can ensure that leads are matched according to their criteria and duplicates are detected and handled accordingly.

NEW QUESTION # 177
Universal Containers wants to divide the revenue of the closed Opportunities between sales reps that worked on the deal. Additionally, on some deals, the sales reps work with technical sales managers and want a way to credit them for their support.
How should the consultant meet this requirement?

A. Use adjustments in Collaborative Forecasting to attribute Opportunity revenue to each technical sales manager
B. Enable Opportunity Teams and ask Opportunity owners to add technical sales managers.
C. Create 2 formula field on the Opportunity to track revenue attributed to technical sales managers.
D. Enable Opportunity splits, revenue splits for sales reps, and overlay splits for technical sales managers.

Answer: D

Explanation:
This solution will meet the requirement by allowing Universal Containers to divide the revenue of the closed Opportunities between sales reps that worked on the deal and credit technical sales managers for their support. Enabling Opportunity splits will allow sales reps to share credit for an Opportunity with other team members based on their contribution or involvement in closing a deal. Revenue splits will allow sales reps to divide a percentage of an Opportunity's amount among team members who helped generate revenue for that Opportunity. Overlay splits will allow sales reps to give credit to team members who provided assistance or support for that Opportunity without generating revenue directly.

NEW QUESTION # 178
In the last requirements meeting, Cloud Kicks team member mention that they will be taking the next week off for a conference. What should a Consultant do in response to this news?

A. Set up two requirements workshops the following week
B. Have the client sign off on requirements and start the build
C. Update the project plan and communicate it to all the stakeholders
D. Update the solution design while they are at the conference

Answer: C

NEW QUESTION # 179
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