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Microsoft MS-721 Exam Syllabus Topics:

SectionObjectives
Topic 1: Monitor, troubleshoot, and optimize Teams communications- Analyze usage and performance reports
- Use Teams admin center monitoring tools
- Troubleshoot call quality and connectivity issues
Topic 2: Plan and configure Microsoft Teams collaboration and communications systems- Plan network requirements for Teams
- Design Teams collaboration architecture
- Configure Teams policies and settings
Topic 3: Configure meetings, conferencing, and collaboration experiences- Configure webinar and live event experiences
- Manage audio/video conferencing
- Configure meeting policies and settings
Topic 4: Manage Teams devices and rooms- Configure certified Teams devices
- Deploy and manage Microsoft Teams Rooms
Topic 5: Configure and manage Microsoft Teams Phone- Configure calling policies and auto attendants
- Configure PSTN connectivity options
- Manage phone numbers and voice routing
Topic 6: Implement security and compliance for Teams communications- Manage eDiscovery and audit capabilities
- Configure compliance policies for Teams

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q18-Q23):

NEW QUESTION # 18
You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.
You are reconfiguring a SIP handset to use SIP Gateway.
You discover that the Teams sign-in option fails to appear on the handset.
You need to ensure that the Teams sign-in option appears on the handset.
What should you do?

Answer: E

Explanation:
Set the SIP Gateway provisioning server URL
You can set the SIP Gateway provisioning server's URL in your Dynamic Host Configuration Protocol (DHCP) server. Users who work remotely must configure it manually.
Using DHCP
For each SIP device, set one of the following SIP Gateway provisioning server URLs:
EMEA: http://emea.ipp.sdg.teams.microsoft.com
Americas: http://noam.ipp.sdg.teams.microsoft.com
APAC: http://apac.ipp.sdg.teams.microsoft.com
Add SIP devices to your Teams organization by configuring the above SIP Gateway provisioning server URL in your DHCP server. To learn more about DHCP server, see Deploy and manage DHCP.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/sip-gateway-configure


NEW QUESTION # 19
You have a Teams Phone deployment that uses Direct Routing.
You have two users named User1 and User2.
You need to move the assigned licenses and phone number of User1 to User2.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 20
Your company plans hosts a Microsoft Teams live event for a specific group of people.
As part of the initial setup, you need to assign roles to event group members. The members must perform the following tasks:
Invite attendees
Moderate Q&A
Start and stop the live event
What is the least privileged role that can perform each task? To answer drag the appropriate roles to the correct tasks. Each role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://www.uvm.edu/it/kb/article/teams-live-events/


NEW QUESTION # 21
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel.
Does this meet the goal?

Answer: A

Explanation:
Reference:
https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/
Topic 2, Litware
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites- Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server-certified handsets.
Locations
Litware has global retail stores and datacenters-
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control. Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directJy to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Wa rehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA along with the sites' existing ISDN trunks.
Currently, users ax the company's warehouse in Georgia can call the PA system by dialing 123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client-Users at the retail sites have the Teams app and an associated data plan installed on their mobile device. Currently, each retail site uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN. The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Planned Changes
Litware plans to implement the following changes:
* Maintain the existing emergency call PA integration.
* Replace the existing IP-PBX solutions by using Teams Phone.
* Consolidate all its PSTN trunks by using region-specific datacenters, wherever possible.
During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number of +61370105550 will be translated to 03 7010 5550, and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
- Minimize the amount of voice traffic over the-WAN.
- Whenever possible, use natively supported Teams solutions.
* Avoid replacing existing analog device adapters and SIP phones.
* Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
* Ensure that the retail sites can place and receive calls in the event of a WAN failure.
* Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
* Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
* Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
* Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.


NEW QUESTION # 22
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -MediaBitRateKb parameter to 1.
Does this meet the goal?

Answer: A


NEW QUESTION # 23
......

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