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Salesforce Plat-Dev-210 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Omnistudio Data Mappers: This part of the exam measures the skills of a Data Engineer and focuses on the use of Omnistudio Data Mappers for extracting, transforming, and loading data. It includes identifying the appropriate Data Mapper for a given requirement, as well as determining the necessary Extract, Load, Transform, and Turbo Extract functionalities based on specific use cases. This section ensures the candidate can effectively map and manipulate data to support business processes.
Topic 2
  • Integrated Troubleshooting and Deployment: This final section measures the skills of a Support Engineer and focuses on identifying and resolving issues within Omnistudio tools. It involves diagnosing errors based on given scenarios and determining where breakdowns occur in the data flow for specific customer issues. This ensures the candidate can effectively troubleshoot, debug, and maintain solutions to ensure optimal performance and reliability.
Topic 3
  • Expression Sets & Decision Matrices: This section measures the skills of a Logic Designer and covers the configuration and application of Expression Sets and Decision Matrices within Omnistudio tools. It requires demonstrating an understanding of how Expression Sets evaluate conditions and how Decision Matrices use rule-based logic to determine outcomes. This knowledge is essential for automating decisions and streamlining complex business processes.
Topic 4
  • Flexcards: This section of the exam measures the skills of a Solution Architect and covers the ability to design and configure FlexCards based on specific business requirements. It evaluates the candidate's knowledge in selecting appropriate card styles, defining data sources and fields, and implementing user actions across different card states. Additionally, this domain tests the understanding of constructing the underlying JSON data structure that powers the FlexCards framework, ensuring that the configured cards meet both functional and technical specifications.

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Salesforce Certified Omnistudio Developer Sample Questions (Q65-Q70):

NEW QUESTION # 65
A company wants to allow agents to send customers a quote for signature. The quote is a document created using a DocuSign template that has been prefilled with all of the quote details. The document will be emailed to one or more recipients for signature.
How should a developer configure this functionality in OmniScript?

Answer: A

Explanation:
A DocuSign Envelope Action can be used to create and send a document for signature using a DocuSign template. The developer can specify the template ID, recipient details, and prefill data in the action configuration


NEW QUESTION # 66
A developer builds a new OmniScript. It contains aSet Values element with a ContextId key/value pair that was used during testing. What should the developer do before moving the OmniScript to a production org?

Answer: C

Explanation:
The Set Values element with a ContextId key/value pair was used for testing purposes and is not needed for production. The developer should delete or deactivate the Set Values element before moving the OmniScript to a production org.


NEW QUESTION # 67
Which type of DataRaptor is used specifically to insert or update Salesforce records?

Answer: B

Explanation:
A DataRaptor Load is used to write data into Salesforce, performing inserts, updates, or upserts on specified objects based on the input data provided.


NEW QUESTION # 68
Which JSON from the DRGetAccountDetails action would display all six values correctly in the Omniscript structure shown?
BlkContacts is a Repeat Block.

Answer: A

Explanation:
From the OmniStudio OmniScript Documentation:
* A Repeat Block (like BlkContacts) expects an array of objects.
* Each item in the array must contain fields that exactly match the UI elements inside the block.
* The parent JSON must include any top-level values used by individual input fields (like AccountName, AccountPhone).
Why the Other Options Are Incorrect:
* B. Uses Contacts instead of BlkContacts, and is incomplete/malformed.
* C. Repeats keys at the same level instead of using an array structure. This causes the data to overwrite and fail to display properly.
* D. Uses incorrect keys like "Name" and "Phone" instead of expected "ContactName" and
"ContactPhone", breaking field binding.
Reference:
Salesforce OmniStudio Developer Guide # OmniScript Repeat Blocks & Data JSON Structure DataRaptor Extract Output # Mapping JSON for OmniScripts


NEW QUESTION # 69
A developer creates an OmniScript to update billing information. After analyzing the different types of customer interactions that occur at the company, the developer determines updating billing information should be included in the majority of customer interactions, which are represented by more than 20 different FlexCards. What is the most efficient way for the developer to configure the action that invokes the OmniScript?

Answer: C

Explanation:
An OS Action is the most efficient way to configure the action that invokes the OmniScript, as it allows the developer to reuse the same OmniScript across multiple FlexCards without creating separate actions for each one. A Custom Action is used to invoke a custom Apex class or Lightning web component. An OmniStudio Action is used to invoke an Integration Procedure or a Calculation Procedure. A Lightning Action is used to invoke a Lightning component or a Visualforce page.


NEW QUESTION # 70
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